Laura Batstone Email & Phone Number

Irvine, California, United States

Increase the impact of the CEO by supporting her and becoming a trusted thought partner by taking initiative to understand the executive’s needs and agendas. Help to clarify their priorities, develop insights and action plans, and then ensure their time/projects/calendar/efforts are focused on priority areas.Support the CEO to have a big impact, combining meticulous attention to detail and the ability to act independently where appropriate and drive positive change. A persistent problem solver, passionate about finding order in what others see as chaos.Provide CEO with continuous calendar and travel management as well as event registrations and meeting agenda management, along with other executive support.Facilitate tracking of company’s strategic plan goals, organizing and formatting data and coordinating updates.Prep executive for meetings with detailed briefs, agendas and intended outcomes. Conduct research and analysis to provide strategic insight and support executive decision making.Research, prioritize and follow-up on incoming issues and concerns addressed to the CEO. Provide talking points and respond on CEO’s behalf, when appropriate.Facilitate a variety of time-based special projects which require focused attention based on business priorities as defined primarily by the CEO. Prioritize in alignment with objectives, manage time, gain the cooperation of others, monitor progress and problem-solve.Track high-priority initiatives for the executives to ensure they are moving forward, identify potential obstacles and escalate priorities that require executive focus.Write well thought out communications and correspondence on behalf of executive to internal and external stakeholders. Format strategic documents and aid in preparation of department and company-wide presentations.Act as a point of contact between the executives and our employees, clients, and external partners, ensuring communication is well-managed and important information is escalated.

Irvine, California, United States

• Performs advanced, diversified and confidential administrative duties requiring broad and comprehensive experience, skill and knowledge of organization policies and practices; often involved in issues of a confidential and/or sensitive nature.• Tactfully screens telephone calls, may screen and respond to e-mails, and resolves routine and complex inquiries.• Schedules and maintains calendar of appointments, conference calls, meetings and travel itineraries, coordinates related arrangements, gathers information, and negotiates complex scheduling issues.• Prepare invoices for management approval – gather relevant supporting data, code expenses to appropriate accounts, obtain approvals, follow up on outstanding issues, track payments.• Composes and may initiate routine correspondence.• May prepare and distribute meeting notes and action items, tracking completion of tasks for a broad area, reporting complex issues to manager, following up on routine issues.• Prepares information and tracks status for manager for a wide range of items such as resumes, meeting minutes, documenting notes, preparing reports, checking customer account status, reviewing files, opening letters, etc.• Coordinates departmental/functional administrative activities such as: meetings and events – coordinating schedules and activities with other departments, finding location (on or offsite), making lunch arrangements, gathering materials, recommending and tracking budgets, communicating information/schedule to those attending, etc.; Office Management duties - communicating and following up on facilities issues or supply ordering• Perform research for a wide range of issues and subjects as requested.• Schedule extensive international travel

Irvine

• Completed a broad variety of administrative tasks including managing multiple active calendars for the CIO and 5 Direct Reports.• Partnered with other C-level Executive Assistants to schedule multi-site Executive group meetings and ensure attendance of critical stakeholders. • Set up meeting files, develops agendas and works daily in Word/Excel/PowerPoint. • Prepared travel arrangements, expense reports, plans/coordinates and ensures that the schedule of the CIO is followed and respected; acts in a “gatekeeper” capacity when needed to create ease of access to CIO.• Provided a bridge for clear communication and maintains credibility, trust and support between the CIO and the internal staff. • Served as the day-to-day manager of office logistics; maintains office supplies, office protocols including space requirements, kitchen needs, IT, equipment, etc. • Worked with facilities teams to monitor workspace and seating needs and change on an as-needed basis for 200 workstations.• Liaised with CoreLogic Labs team to handle kitchen and food vendors for daily service as well as special events.• Served as Treasurer and "Learn More" Pillar Lead for the Irvine Core Connect Committee which includes managing a 5 figure annual budget, planning parties and meals for 600 attendees, and arranging monthly educational speakers, webinars and hands-on events.

Irvine

• Took the lead on building branch culture and heading the Fun Committee to enhance office morale. • Organized, maintained, and monitored itineraries and calendars for staff including meeting and conference call setup. • Acted as on-site IT support for workstations and conference rooms. • Coordinated travel arrangements (domestic and international) and processed expenses for reimbursement. • Updated and maintained firm databases and mailing lists. • Assisted in preparing presentations utilizing PowerPoint and writing articles for trade journals. • Assisted owners with various board and committee administrative functions which include attending meetings, preparing agendas, tracking RSVPs and planning events. • Assisted in various marketing activities including proposals, lead generation events, trade show follow-up, market research, etc. • Represented the firm at local career fairs. • Planned and ran events and parties, including the inaugural Open House with over 200 in attendance. • Monitored the reception area, greeting clients and visitors, handling deliveries via courier and FedEx, processing and distributing mail, and answering the main phone line. • Ordered, monitored and stocked supplies for the office including the kitchen area and copiers/printers. • Planned and coordinate travel and food for events, staff meetings, etc. • Coordinated with tenant management for maintenance requests and building notices. Including party space rental and emergency evacuation drills. • Planned and conducted orientation for new employees. • Acted as a notary for the firm.

Irvine, Ca

• Acted as Project Manager for the Southern California region, keeping tabs on status of installs, engineering tasks, and special orders to ensure that projects are completed according to client expectations.• Designed Excel-based report that tracks both client-facing and internal fields which is accessible to team members to give order and project status clarity to all.• Created agendas and moderated twice-weekly projects calls by coordinating multiple client teams in California and Colorado to determine the status of every current project, quote and invoice.• Researched individual clients’ past purchases of hardware, software and networking components in efforts to catch support lapses.• Entered, validated and tracked support and warranty expiration dates on all support contracts using Web Help Desk software.• Guided clients through negotiations regarding payment schedules, new support opportunities, and single incident support issues. • Created custom support agreements for domestic and international clients.• Fully functioned in all elements of an ERP system, from quote, to sales order, to purchase order to invoice.• Researched product prices and order from multiple vendors.• Form partnerships with complementary companies to develop new product.• Defined internal support ordering and monitoring process, from client to contract.• Consulted with vendor marketing teams to customize marketing campaigns.• Created lead generation campaigns and implement follow-up.

Half Moon Bay, Ca

• Network with partners and clients to facilitate meetings and education sessions both on-site and remote (web/phone). • Created quotes based on project coordinator and chief architect's design.• Tracked project progression with engineers and logistics specialists.• Followed up on client requests and order documentation.• Composed and edited business documents, including blogs and marketing materials.• Consulted on development of brand.• Implemented hiring procedures and interview potential candidates.• Implemented company's first health care plan, and serve as liaison between health care rep and employees.• Arranged CEO's weekly travel.• Enabled all company communications, both internal and external.• Planned company-wide quarterly meetings.

Orange, California

*Developed a historical research program for archaeology firm.*Researched and wrote 100+ page historical report in fulfillment of a multi-million dollar contract.*Regularly examined contracts in bidding opportunities.*Wrote the Statement of Qualifications to represent Scientific Resource Surveys in State and County bid packages.*Created report editing and formatting template based on county and state guidelines.*Produced two separate multimedia presentations for the Society of California Annual Meetings.*Acted as crew chief over eight employees in field survey operations.*Ensured that all company polices obeyed CEQA and Section 106 laws.*Had consistent interaction and correspondence with clients and superintendents.*Logged many hours in archives and special research libraries handling rare documents and ephemera.*Organized and stored historical and original maps in acid-free paper folder, mylar sheets and fire-proof map drawers.

La Habra Heights

Worked on weekends in exchange for dressage riding lessons. Duties included:*Show grooming and braiding*Lay up care and hand-walking*Lunging*Tack cleaning*Bathing*General barn maintenance and plumbing*Exercising client horses as needed

Lonetree, Co

*Ordered merchandise (clothing, shoes and accessories) for entire Women's Department.*Regularly changed floor plan and displays to make merchandise more appealing.*Forged relationships with brand representatives.*Learned how to assemble and grip-tape a skateboard

Anaheim, Ca

*Care for all animals on the Disneyland Resort property including exotics and birds.*Learned how to drive a single draft horse hitch for the Main Street USA trolley car.*Provide daily care for all horses on the Disneyland property, including feeding, cleaning stalls, making and cleaning harnesses and general grooming.

Bachelor Of Arts, History

Activities and Societies: Phi Alpha Theta - Honor Society

Education record