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I am a highly-regarded business builder, strategist, and leader with over 20 years of experience in the specialty insurance consumer space. I use my unique combination of entrepreneurial, customer-centric, and actuarial skills to build innovative and profitable consumer businesses and exceptional teams. My passion is setting the vision and brand experience for target markets and bringing together teams and productive, efficient environments to best implement that vision and brand experience. I am extremely adept at agile execution, rapidly building, testing, and refining the end-to-end customer experience, business growth, and operational models. Some of my select achievements include: ◈ I designed and led the highly regarded Blink by Chubb digital portfolio of consumer insurance products and services for modern living aimed at Millennials and Gen Z. ◈ I co-founded and led Embrace Pet Insurance for 14 years, a venture-funded, award-winning specialty insurance MGA that reimagined pet insurance products and the customer experience in the US. Six years after exiting, private equity firm JAB acquired Embrace for a reported $1.5 billion. ◈ The innovative, industry-leading Embrace and Blink products and experiences that reflect my product expertise and customer-centric approach. ◈ The award-winning cultures and teams I led that made all of the above possible.I get excited about opportunities where I can join or build a high-performing, supportive executive team to create the future of insurance product experiences.
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PrincipalGosling'S LeapCleveland, Oh, Us
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Vp Insurance (Temporary Assignment)Ouro Sep 2024 - PresentAustin, Tx, UsBuilding innovative, accessible, and trusted insurance products, programs, and services to bring true value to Ouro's customers -
PrincipalGosling'S Leap Aug 2017 - PresentI consult with startups, high-growth companies, and industry incumbents on breaking into a desired market, company culture, strategy, cash management, marketing and strategic partnerships, culture, financing, and managing growth. My focus is in specialty insurance.➤ Areas of impact include:✬ Guiding multiple new and existing pet insurance programs on feasibility, product design, and operations (based in the US, Europe, and Australia.) I also advise large insurers on approaches to breaking into the US pet insurance market. ✬ Guiding a new Claims TPA pre-launch in regulatory considerations, technology implementation, and customer and client communication approach.✬ Acting as part of a fertility insurance startup management team and advised on insurance structure, MGA operations, and product design.✬ Working with an innovative lighting company on company culture and hiring practices.How can I help you with your needs today?
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Member Of The Board Of AdvisorsAurora Mar 2024 - PresentLondon, GbStrategic support, covering general startup and business needs, and product, distribution, and partnership support -
President, North American Digital Consumer DivisionChubb Jun 2022 - Aug 2023ChAs Blink by Chubb became more established, I was promoted to head up the Digital Consumer Division, leading Chubb's delivery and ownership of consumer-focused personal lines digital initiatives in North America.➤ Areas of impact include:✬ Strategy: I integrated Blink alongside other Digital Consumer programs to broaden the impact of digital thinking and progress across North America. ✬ Growth: I refocused our embedded insurance partnerships strategy into verticals aligned with our expanded product portfolio. The North American business grew larger than Chubb's APAC, EMEA, and LATAM digital divisions did at the same time in their development. ✬ Technology: I worked with the Global Digital and North American Technology teams to set the vision for the North American digital technology platform, giving the business perspective for the Digital Consumer business. -
Svp E-Consumer North AmericaChubb Jul 2019 - Jun 2022ChGiven a blank canvas to create a personal lines digital insurance experience, I conceptualized and led Blink by Chubb, a portfolio of insurance products and services tailored for Millennials and Gen-Z, redefining insurance for modern living. My small but mighty team built an end-to-end technology platform that covered quote and sale processes, API connectivity, billing, policy administration, and claims management. ➤ Areas of impact include:✬ Strategy: I developed, validated, pitched, and gained CEO approval for the Blink strategy and implementation plan. ✬ Brand Development: I laid out the Blink brand vision and customer experience for Millennials and Gen-Z, assisted by qualitative and quantitative research. I worked closely with an external design agency to develop the Blink brand name and visuals and gained CEO approval for the resulting endorsed brand. ✬ Product Development: The Blink products are unique in that they have features for modern living and modernized terms and conditions with plain language and a modular and customizable structure that enhances the customer and claim experience. 👉 I developed the Blink Cyber, Paycheck, Travel, and Life products. I set the vision for the Blink Renters and Pet products, as well as initiated Blink Renters. I also led the filing process for 50+ jurisdictions, working with the Departments of Insurance to approve the market-leading product innovations.
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Ceo & Co-FounderEmbrace Pet Insurance Jul 2003 - Aug 2017Cleveland, Oh, UsAs CEO and cofounder of specialty insurance MGA Embrace Pet Insurance, a recently minted unicorn, we turned an idea into reality. As Embrace CEO, I presided over the day-to-day operations of the company, as well as the company’s short and long-term plans to maximize the value of Embrace. I filled the financial and insurance roles in the company, including the accounting, actuarial, underwriting and fund-raising activities, as well as the operations, customer experience (CX), HR, and communication functions. I also sat on the company’s Board of Directors.Embrace sold to JAB Holding Company for $1.5 billion in November 2023.
Laura Bennett Skills
Laura Bennett Education Details
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The Wharton SchoolStrategic And Entrepreneurial Management -
Queen'S UniversityExecutive Development
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Western UniversityPure Mathematics
Frequently Asked Questions about Laura Bennett
What company does Laura Bennett work for?
Laura Bennett works for Gosling's Leap
What is Laura Bennett's role at the current company?
Laura Bennett's current role is Principal.
What is Laura Bennett's email address?
Laura Bennett's email address is lb****@****nce.com
What is Laura Bennett's direct phone number?
Laura Bennett's direct phone number is +121627*****
What schools did Laura Bennett attend?
Laura Bennett attended The Wharton School, Queen's University, Western University.
What are some of Laura Bennett's interests?
Laura Bennett has interest in Traveling Off The Beaten Track, Learning New Things, Physical Fitness, Golfing, Science And Technology, Health, Animal Welfare, My Family, Irish Whiskey, Confirmed Foodie.
What skills is Laura Bennett known for?
Laura Bennett has skills like Entrepreneurship, Strategic Planning, Leadership, Strategy, Online Marketing, Insurance, Social Media, Management, Start Ups, Public Speaking, Small Business, Fundraising.
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