• Ensure total reward benefit programs are cost effective, market competitive and consistent with organizational objectives with research and benchmarking. • Manage day-to-day U.S. employee benefits programs, ACA and COBRA ensuring compliance with laws and regulations.• Oversee vendor and broker relationships to ensure service level agreements are met, compliance with laws and regulations and ensure excellent customer service for benefit plan participants.• Developed and manage benefit billing process including benefits budget, reporting, cost management and variance explanations.• Advise human resource business partners and business leaders of total rewards decisions and strategies regarding benefit programs.• Lead annual plan renewals working with broker to negotiate lowered PEPM for Freeman, open enrollment project management, modification of benefit materials, open enrollment requirements, enrollment portal development, payroll updates, testing, deployment of enrollment portal, scheduling of enrollment meetings, the transmission of enrollment data to vendors, and resolution of post-enrollment issues in addition to recalling 2,000 furloughed employees in the last 12 months.• Review and update plan documents and materials to ensure appropriate provisions and coverage and provide summary to senior leadership for approval and ensure timely updates on the Employee enrollment portal.

• Oversee the Firm’s 401(k) plan, including auditing deferrals and loans, and plan document management. Manages the coordination of annual 401(k) compliance testing, match calculation and funding, government filings, and annual audit.• Managed benefit billing including reporting, cost management and variance explanations saving the company $20,000 in termination fees by paying out contract.• Implemented and facilitated wellness and engagement program with Limeaid. • Managed global employee benefit programs including renewal quotes, executive summaries, open enrollment project management with requirements, development, testing, deployment of enrollment, resolution of employee discrepancies and liaison for employees issues.• Review, validate and approve information in the Human Resources Information System (“HRIS”), to process benefit processes including vendor file feeds, passive life-event processing, audits, and resolving issues with HRIS team. • Lead annual Total Rewards Statements for U.S. and international employees.• Managed leaves of absences and coordinates associated short- and long-term disability claims and the Firm’s workers’ compensation program, including development of Manager Guide for LOA process, the coordination of multiple state requirements, injury, treatment and reporting coordination, and the annual workers’ compensation audit. Developed ADA Reasonable Accommodation process cross-functionally with HR senior leadership and Legal. • Review and update plan documents and materials to ensure appropriate provisions and coverage and provides summary to Benefits Manager for approval and ensures timely updates on the Employee self-service website.

• Coordinate and lead annual open enrollment, monthly new hire enrollment and other benefit training meetings ensuring accurate communication to employees regarding their benefit options. Assist employees with all benefit questions, vendor issues and claims resolution issues courteously and quickly. Mentor more junior level Total Rewards staff and train other HR staff in internal benefit processes.• Oversees benefits communications (enrollment materials, SPDs, brochures, guides, online materials, etc.) including New Hire Orientation and Open Enrollment Training sessions.• Ensure compliance with appropriate legal regulations, including, but not limited to ERISA, IRS, DOL, FMLA, HIPAA, COBRA, etc. Coordinates workers compensation renewal, premiums and coordinate claims with EHS. Prepares, collects and organizes data for plan audits and compliance testing and assures timeliness and accuracy of all required legal filings (Form 5500 filings, etc.).• Maintains employee benefit setup in Payroll/HR system, documents and maintains assigned benefits processes and procedures.• Supervise Leave of Absence administration, 401(k) account maintenance, wellness program, and monthly health and welfare premium payments.• Serve as a key liaison and maintain positive relationships with third parties and other functional areas – Payroll, Finance/Accounts Payable, HR Business Partners, Recruiting and Management.

• Performs daily employee benefit processing such as enrollment changes, terminations, status changes, COBRA, claims, etc. for all divisions of Beal Service Corporation;• Assist employees with all benefit questions, vendor issues and claims resolution issues courteously and quickly;• Oversees all benefits communications (enrollment materials, SPDs, brochures, guides, online materials, etc.);• Serve as a key liaison and maintain positive relationships with third parties and other functional areas – payroll, finance, treasury, accounts payable;• Coordinates all employee leaves of absence with outsourced leave administrator, payroll, and time recordkeeping system;• Prepare and process monthly health and welfare premium payments, 401k account maintenance, and file transmissions for benefit plans;• Administer and interpret company health and welfare benefit programs and ensuring claims and premiums are paid on a timely basis;• Ensure compliance with appropriate legal regulations, including, but not limited to ERISA, IRS, DOL, FMLA, HIPAA, COBRA, etc.;• Reviews legal plan documents, plan amendments, and carrier contracts and ensures compliance with company procedures and policy;• Prepares, collects and organizes data for plan audits and compliance testing and assures timeliness and accuracy of all required legal filings (Form 5500 filings, etc.);• Maintains employee benefit files, updates employee benefit setup in Payroll/HR system, documents and maintains assigned benefits processes and procedures;• Coordinate and administer outsourced COBRA process, resolve claims and premium issues in a timely and accurate manner to ensure all eligible employees have the opportunity to elect to continue coverage as required;• Management of workers compensation claims and associated OSHA reporting;• Organizes quarterly employee events including annual health fair/flu shots.

HRIS Support:• Analyze and report monthly and quarterly HR Metrics;• Write, maintain and support a variety of reports/ queries utilizing appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. • Administer and maintain data integrity in systems by running queries and analyzing data to provide accurate and complete reporting capacity;• Provide support for HRIS including researching and resolving HRIS problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements.Benefit Support:• Prepare and process monthly health and welfare premium payments, 401k account maintenance, and file transmissions for benefit plans;• Administer and interpret company health and welfare benefit programs and ensuring claims and premiums are paid on a timely basis;• Identify and make recommendations on ways to reduce and control medical costs by producing and analyzing claim loss reports and large claims analysis;• Assist with administration of company wellness program;• Maintenance of pension vesting dates and performing pension quotes;• Coordinate and administer outsourced COBRA process, resolve claims and premium issues in a timely and accurate manner to ensure all eligible employees have the opportunity to elect to continue coverage as required.• Serve as a key liaison with third parties and other functional areas – payroll, finance, treasury, accounts payable.Other Responsibilities:• Prepare and process quarterly sales incentive bonus payments;• Prepare and process monthly sales incentive reporting documents including plan presentations, team goal results, and estimated quarter to date payouts;• Misc Projects/Processes - recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation.

• Maintain effective relationships with client contacts and trustee contacts.• Interpret plan provisions from plan documents, summary plan descriptions and administrative procedures.• Review and maintain administrative procedures ensuring regulatory compliance is maintained.• Prepare and review manual calculations and ensure accuracy of calculations.• Review participant election forms to commence benefit payments and liaison with trustee to ensure payment directives are completed accurately.• Reconcile monthly trustee registers to determine monthly distribution charges.• Assist clients and auditors with annual reporting for retirement plans.• Coordinate with client HRIS contacts for payroll loading requirements and ensure accuracy of information loaded into pension administration system.• Research and prepare oral or written communication for participant inquiries.• Manage team workloads to ensure service level commitments are maintained by the department.• Complete performance evaluations and assess team training needs and provide training.• Supervise and review manual calculations and administration of pensioner payments.• Interface with plan sponsor representatives concerning ongoing administration services.• Provide assistance to marketing group with the RFP process and coordinate with implementation team to achieve successful plan conversion.

• Analyze plan documentation, processes, and system functionality.• Develop business requirements/specifications, execute data analysis queries, create test plans, perform testing, identify issues and issue resolution for pension administration systems.

• Provide direct contact for plan participants and their benefit concerns.• Manage ongoing operational activities supporting benefit administration for three plans including authorizing benefit payments and appropriate deductions and perform monthly asset/financial statement reconciliation. • Assure accuracy of benefit calculations (with special attention to regulatory limits, SERP's, QDRO's, and age 70-1/2 distributions). • Project management for large client projects including actuarial and FAS 87 valuations, cost studies, and IRS Form 5500 preparation.• Design annual benefit statements • Review and interpret plan resolutions and amendments and assist in preparation of summary plan descriptions for distribution to plan participants.