Laura Blaustein Email & Phone Number

Canberra, ACT, AU

Canberra, Australian Capital Territory, Australia

Supporting the development and delivery of strategic initiatives across the business

Melbourne, Victoria, Australia

Implementing the seven regulatory changes that became effective in October 2021 across all brands and licences under the Loan Market Group.

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Managing Podium Operations which is comprised of a contact centre first level technical support team and Podium Products responsible for maintaining product information and documentation in the Podium platform.

Melbourne, Australia

Role leading the on-boarding segment of Broker Support Services. Key team responsibilities included: broker and introducer on-boarding, lender accreditations, fees and invoice management.

Melbourne, Victoria, Australia

Analyst role within Broker Support Services. Key deliverable was the introduction of Docusign to digitize broker on-boarding for PLAN, Choice and FAST

Associate role supporting operations team for PLAN, Choice and FAST Aggregators

Melbourne, Victoria, Australia

Operations role supporting brokers for PLAN, Choice and FAST Aggregators.

Melbourne, Victoria, Australia

Outbound business sales for Telstra including customer retention.

Aberystwyth

Full-time paid branch based role, completing non-advised as well as advised financial sales, including current accounts, savings accounts, credit facilities and general insurance. Responsibilities include personal diary management, financial reviews and outbound calling. Qualified for bonus based on performance. Bonus structure was based on meeting.

Aberystwyth

Full-time paid non-advisory role to make assisted sales of the range of financial products offered by the Post Office, including credit cards, personal savings and various types of insurance. Responsibilities involved customer reviews, diary management, outbound calls and self-generation of sales.

Part time research assistant role involved compiling a database of mental health services and their configurations across the UK. Responsibilities included using web based information to compile initial information about available services and contacting health service providers to request further details.

Edinburgh, United Kingdom

Full-time paid customer service role answering inbound calls from HSBC Premier customers. Extensive knowledge of relevant systems and of necessary procedures. Focus on first call resolution and customer satisfaction.

Edinburgh, United Kingdom

Working for the client Citi Bank

Master’S Degree, French And Spanish (With Integrated Year Abroad), 2:1 (Distinction In Spoken Spanish)

High School, Law, B

A Levels: Law - B

High School, French, Spanish, Mathematics, General Studies, A

A Levels: French - A Spanish - A Mathematics - A General Studies - A