Customer Account Specialist
Current• Support for customers, both national and international, of manufactured cans•Heavily data driven, extensive use of Excel and Access•Assist customer to find logistical solutions for getting shipments
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@uscellular.com
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Laura Bormann is listed as Customer Account Specialist at Silgan Containers, a with 1241 employees, based in Waukesha, Wisconsin, United States. AeroLeads shows a work email signal at uscellular.com and a matched LinkedIn profile for Laura Bormann.
Laura Bormann previously worked as Technical Support Analyst (Software Installation, SCCM, software, hardware and mobile support) at Northwestern Mutual and Technical Support Consultant at Corelogic. Laura Bormann holds Network Specialist from Waukesha County Technical College.
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AeroLeads found 1 current-domain work email signal for Laura Bormann. Compare company email patterns before reaching out.
Contact me at lbormann@wi.rr.com or 262-549-6519.I am a Generalist in IT and am excellent at communicating difficult or intimidating technical concepts to non-technical people as well as those well versed in technology. My broad background includes corporate software, customer service and support, database reporting and analytics for the real estate, manufacturing, health care and insurance industries. My managers have recognized me as a customer service oriented professional with demonstrated skills in: training people to use technology effectively, learning new technologies quickly and solving complex problems. I got into the field of user support by starting at Blue Cross Blue Shield as a temp to set up their software licensing system. My co-workers gave me more work until I was eventually hired as desktop support to work for the company directly. At that point, I also decided to pursue my interest and increase my knowledge in the field by going to WCTC for Network Specialist courses. Technical SkillsSQL Server 2005, 2008, 2012, SQL Server 2012 CE 4.0, Local DB, SSRS, Active Directory, IIS 7.0, Windows.Previous Companies I have worked for:AQS- DeveloperCity of West Allis- PC TechnicianBlue Cross Blue Shield of WI- Desktop SupportEnterprise of America, Ltd- Programmer
Listed skills include Access, Sql, Databases, Operating Systems, and 15 others.
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A career timeline built from the work history available for this profile.
Oconomowoc, Wisconsin, United States
• Support for customers, both national and international, of manufactured cans•Heavily data driven, extensive use of Excel and Access•Assist customer to find logistical solutions for getting shipments
Franklin, Wi
• Supported 35,000+ customers in all computer related functions of a large corporation• Types of support include: software installs, active directory and group support, sccm or software center, support for printers and scanners, setup of new pc's and laptops, mobile device software and setup. • Frequently praised by customers for taking ownership of issues and seeing them through to resolution.• Increased rapport with users calling in using active listening and communication skills
Wauwatosa, Wi
• Assisted customers in support of weather, flood and property related websites and software.• Support includes: password support, browser issues, software registration, network connectivity, hardware and peripherals• Supported users in the use of property appraisal software, weather related websites (lightning , hail and FEMA flood data), geospatial and environmental data support.
Waukesha Wi
• Inspected, built, tested, set up and troubleshoot electronic computed tomography hardware• Cleaned, inspected, and documented defects with incoming modules, using the Food and Drug Administration mandated documentation requirements for GEHC's manufacturing process • Arranged rebuilt or tested parts with correct documentation and in correct placement for further processing or shipping. • Handled all hardware according to GEHC policy to protect delicate electronics from Electrostatic Discharge damage (ESD)
Waukesha, Wi
• Supported customers by answering technical questions on devices and wireless services and billing questions • Recommended products based on customers needs or previous use of services• Consulted with customers after signing contracts or sales in retail locations to resolve problems and provide ongoing support• Explained pricing and promotions, added any discounts that were applicable
• Developed database tools in SQL Server to enable SVDP to manage maximum allowable use of services for clients• Created a system to allow management to identify where needs are greatest- allowing them to develop effective proposals to obtain funding• Designed annual financial reports, monthly service and data reports and bi-weekly meeting reports according to need using SSRS
Other employees you can reach at silgancontainers.com. View company contacts for 1241 employees →
Izabel Leopold
Colleague at Silgan ContainersJundiaí, São Paulo, Brazil
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Jim Campbell
Colleague at Silgan ContainersHillsboro, Missouri, United States
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Eric Henry
Colleague at Silgan ContainersHoopeston, Illinois, United States
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Larry Onjack
Colleague at Silgan ContainersHammond, Indiana, United States
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Robert Mcevoy
Colleague at Silgan ContainersSan Francisco Bay Area, United States
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Jacob Schoenbauer
Colleague at Silgan ContainersLakeville, Minnesota, United States
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Annette Espinoza
Colleague at Silgan ContainersCamarillo, California, United States
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Christopher Nelson
Colleague at Silgan ContainersOconomowoc, Wisconsin, United States
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Jennifer Prentice
Colleague at Silgan ContainersLos Angeles County, California, United States
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Darian Brooks
Colleague at Silgan ContainersBridgewater, New Jersey, United States
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Activities and Societies: Member Phi Theta Kappa International Honor SocietyCompleted courses in: Network Administration, Operating.
Activities and Societies: Member: Gamma Theta Upsilon-International Geographical Honor SocietyPhysical Geography, math emphasis (Calculus.
Activities and Societies: Dean's List; Geography Departmental Honors; Math tutor at the Learning Lab
Quick answers generated from the profile data available on this page.
Laura Bormann works for Silgan Containers.
Laura Bormann is listed as Customer Account Specialist at Silgan Containers.
AeroLeads has found 1 work email signal at @uscellular.com for Laura Bormann at Silgan Containers.
Laura Bormann is based in Waukesha, Wisconsin, United States while working with Silgan Containers.
Laura Bormann has worked for Silgan Containers, Northwestern Mutual, Corelogic, Ge Healthcare, and Us Cellular.
Laura Bormann's colleagues at Silgan Containers include Izabel Leopold, Jim Campbell, Eric Henry, Larry Onjack, and Robert Mcevoy.
You can use AeroLeads to view verified contact signals for Laura Bormann at Silgan Containers, including work email, phone, and LinkedIn data when available.
Laura Bormann holds Network Specialist from Waukesha County Technical College.
Laura Bormann is listed with skills including Access, Sql, Databases, Operating Systems, Iis, Servers, Xml, and Html.
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