Laura Budzinski Email & Phone Number

Chicago, Il, Us

Greater Chicago Area

· Visionary leadership and strategic direction for the technical training team in Illinois gas utilities operations supporting approximately 1,000 employees.· Establish and enhance training programs by incorporating best practices in adult education, development, and training methodologies.· Monitor and analyze feedback and metrics to make data-driven decisions for improving training programs and experiences.· Collaborate with leaders across the organization to identify efficiencies in organizational structure and programs, ensuring consistency in the training program approach.· Develop and implement strategies for workforce sustainability through partnerships with Chicago Public Schools, City Colleges of Chicago, and other organizations.· Successfully implemented changes to the Operator Qualification requalification process, resulting in a significant reduction in non-productive time for represented field employees.· Manage a budget of approximately $2.5M.

Chicago, Illinois, United States

· Managed business processes to reduce restoration costs and improve customer service.· Worked closely with key internal and external stakeholders to ensure timely and safe completion of restoration projects.· Managed a budget of approximately $11M.

Chicago, Illinois, United States

· Implementation leader of new Union seasonal workforce, overseeing the recruitment, hiring, onboarding, training, evaluation, and development processes.· Successfully managed a new department responsible for completing customer-focused and compliance-based workloads, meeting required compliance deadlines.

Chicago, Illinois, United States

· Developed a workload strategy that resulted in the creation of a new Union seasonal worker program and the upgrading of the existing workforce, effectively addressing workload needs in a cost-effective manner.· Provided data analytics to senior leadership and executive management to align with strategic initiatives and corporate policies.

Chicago, Illinois, United States

· Managed a contractor performing corrosion remediation work, ensuring quality through workload monitoring, field observations, reviewing RFPs, and implementing internal quality control measures.· Reduced customer complaints by transitioning contractor to enter restoration openings in internal system resulting in reduced restoration time.

Chicago, Illinois, United States

· Led an initiative to implement changes to the Inside Safety Inspection program, utilizing cross-functional teams to find solutions that increased the workforce, improved customer communications, and implemented system changes.· Managed outside disconnection contractor work by managing contractors, resolving issues, creating procedures and audits, and working with multiple stakeholders.

Renton, Wa

· Led team as design focal for creation of new insulation blankets and modified attachments with minimal shop disruption and fewer defects than other models per FAA requirements. · Engaged with union mechanics and supply chain in Value Stream Team workshops and meetings to improve insulation blanket installation and designs while maintaining best practices for Insulation group.

Master Of Business Administration (M.B.A.), Human Resources Management

Bachelor Of Science - Bs, Aerospace Engineering

Activities and Societies: American Institute of Aeronautics and Astronautics, Society of Women Engineers, Illinois Space Society, Orange.