Laura Bukinsky
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Laura Bukinsky Email & Phone Number

Customer Success | Customer Experience at Logcomex
Location: Santa Catarina, Brazil, Brazil 17 work roles 4 schools
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Current company
Role
Customer Success | Customer Experience
Location
Santa Catarina, Brazil, Brazil
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Who is Laura Bukinsky? Overview

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Laura Bukinsky is listed as Customer Success | Customer Experience at Logcomex, a company with 87 employees, based in Santa Catarina, Brazil, Brazil. AeroLeads shows a matched LinkedIn profile for Laura Bukinsky.

Laura Bukinsky previously worked as Analista de Customer Success Sênior at Logcomex and Customer Success Analyst II (International) at Involves. Laura Bukinsky holds Bacharelado, Relações Internacionais Com Ênfase Em Marketing E Negócios from Espm Escola Superior De Propaganda E Marketing.

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Email format at Logcomex

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Logcomex

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Profile bio

About Laura Bukinsky

Laura Bukinsky is a Customer Success | Customer Experience at Logcomex. She possess expertise in microsoft office, espanhol, microsoft word, trabalho em equipe, microsoft excel and 9 more skills. She is proficient in Inglês and Espanhol. Colleagues describe her as "Liderei a Laura diretamente por 2 anos enquanto ela atuava na prospecção de empresas tanto no Brasil quanto no exterior e a considero uma profissional de ponta, muito ativa e bastante comunicativa. Sempre se posicionando em nossas reuniões e bastante preocupada com os resultados coletivos da equipe e da empresa mas ao mesmo tempo olhando muito para sua própria evolução e seu desenvolvimento individual, engajada em atingir seus próprios resultados que a ajudariam a alcançar os próximos níveis. Diretamente responsável por muito da minha evolução como líder, a Laura sempre me deu feedbacks incríveis e super bem estruturados que me proporcionaram um grande desenvolvimento. Adoraria um dia contar novamente com a Laura em algum time ou trabalhar em conjunto." and "Laura é uma profissional muito analítica, pró ativa e relacionamental. Tem facilidade de identificar necessidades e organizar processos, além de ser orientada a pesquisas e dados. É uma pessoa que sempre fornece alguma contribuição importante e está sempre disposta a ajudar e trabalhar em grupo, por isso tende a impactar positivamente os processos e os resultados."

Listed skills include Microsoft Office, Espanhol, Microsoft Word, Trabalho Em Equipe, and 10 others.

Current workplace

Laura Bukinsky's current company

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Logcomex
Logcomex
Customer Success | Customer Experience
curitiba, parana, brazil
Website
Employees
87
AeroLeads page
17 roles

Laura Bukinsky work experience

A career timeline built from the work history available for this profile.

Analista De Customer Success Sênior

Current

Curitiba, Paraná, Brasil

Jun 2024 - Present

Customer Success Analyst Ii (International)

Florianópolis, Santa Catarina, Brasil

Responsible for High Touch service for a portfolio of international clients (Latin America and Spain).Main activities:- Management of a client portfolio with an average ticket of 100k.- Strategic in-person visits to develop projects and strengthen client relationships;- Monitoring indicators such as Net Revenue Expansion (upsell and cross-sell), Churn.

Apr 2022 - Jun 2024

Analista De Sucesso Do Cliente I (Cs Internacional) - Customer Success

Florianópolis, Santa Catarina, Brasil

Apr 2022 - Apr 2023

Business Development Representative Ii (Bdr Global Key Account)

Florianópolis, Santa Catarina, Brasil

As an Account Development Representative, I work with prospecting key accounts globally.- Prospecting, pipeline development and relationship with leads in Spanish and English;- Development of complex projects for Key Accounts (dossier, power map, understanding of the purchasing process and areas involved);- Management of Target Account pipeline;- Creation.

Apr 2021 - Apr 2022

Business Development Representative I (Bdr Latam E Brasil) - Pré-Vendas

Florianópolis, Santa Catarina, Brasil

Como BDR trabalho com a prospecção e qualificação de negócios SMB no Brasil e internacionalmente.- Abastecimento e gestão de pipeline de leads;- Mapeamento de stakeholders;- Prospecção ativa por meio de cold call, cold e-mail e Linkedin;- Follow up de oportunidades;- Apoio ao time comercial.

Feb 2020 - Apr 2021

Market Intelligence Analyst - Account Manager Mexico

Porto Alegre Area, Brazil

Analyst in the area of Market Intelligence, responsible for conducting research for the institutions of Laureate International Universities.- Customer service to the Mexican institutions;- Creation and application of market research in order to improve the services and education of Laureate institutions in Mexico;- Development of studies in Spanish and.

May 2019 - Dec 2019

Commercial Intelligence Analyst (Business Intelligence)

Porto Alegre Area, Brazil

Responsible for commercial intelligence, focused on expanding outbound actions, in a more assertive and intelligent way.- Creation of the Commercial Intelligence area, as well as its structure and processes;- Definition of cadence strategies and outbound sales flows;- Construção de listas de prospecção com smart leads;- Market analysis, seasonality and.

Nov 2018 - May 2019

Sales Development Representative (Pre-Sales)

Porto Alegre Area, Brazil

Business Development Assistant, with focus on working with the prospecting (inbound and outbound) and pre-sale of the people management tools offered by Grou for all Brazil.- Sales and Business Development Representative (SDR and BDR);- Market Response Representative (MRR);- Search for leads;- Lead qualification; - Active approach by telephone; - Conduct.

Jun 2018 - Nov 2018

Associate Consultant - Business Intelligence

Noida E Região, Índia

Business intelligence consultancy for projects (with defined deadlines for its duration) about IT equipments development in Brazilian hospitals. - Communication, selection and hiring of Brazilian freelance team;- Study of the target market and subsequent prospecting of contacts;- Interviews with responsible (managers, directors and CEOs) of the hospitals.

Oct 2017 - Mar 2018

Business Intelligence Trainee - Business Intelligence

Noida Area, India

Market intelligence researcher (qualitative research) for companies from different sectors and countries, such as Argentina, Brazil, Chile, Colombia, Spain, Mexico, Peru and Portugal.- Projects about IT equipment and health care to map these markets;- Prospecting contacts and cold calls;- Interviews and preparation of reports in Portuguese and Spanish.

Jan 2017 - Jul 2017

Talent Management Director

Porto Alegre

Responsible for the Talent Management Area of AIESEC Porto Alegre in 2015.- Management of Talent Management area members and all +90 members of the local office;- Strategic coordination of the selection process of the organization and subsequent allocation of the selected in the respective areas and teams;- Monitoring of training of the organization and.

Jan 2015 - Dec 2015

Project Management Of Corporate Internships For Organizations

Manager of the "Matching Team" between students and organizations from Porto Alegre and region.- Outstanding of the national and Latin American network in January and February of 2014, achieving the best results in numbers of matchings with exchange students in the world;- Strategic contact with the sales and after sales sectors to align on the expected.

Dec 2013 - Dec 2014

Intern Of Corporate Internships For Students

Member of the corporate exchange team for students abroad.- Dissemination of the program of professional exchanges through e-mails, publications and lectures;- Pre-sales cold calls;- Weekly goals;- Program presentation meetings for possible exchange students;- Conduct the selection process of the students according to the desired skills;- Follow-up of the.

Jun 2013 - Dec 2013

International Affairs Assistant - Business Intelligence

Porto Alegre

Responsible for promoting the company internationally in order to position and insert offers of its services abroad.- Prospecting international partners and clients in order to position the company in the foreign market;- Promote the company services through mailing lists;- Sales of foreign trademark and patent registration services in Brazil, as well as.

Feb 2015 - Jun 2015

International Relations Consultant - Business Intelligence

Porto Alegre, Brasil

International market intelligence consultant, responsible for conducting market research to analyze opportunities and threats for the insertion of foreign companies and businesses in Brazil. Main performance in client projects from Canada and Switzerland.- Analysis of the product/service in relation to the Brazilian market to enable the insertion.

Jan 2014 - Jan 2015

Purchaising Intern

Porto Alegre Area, Brazil

Trainee in the purchasing team responsible for order management.- Placing new orders in the system;- Use of the SAP platform;- Contact with the sales and after sales departments;- Quotations;- Follow-up of the logistical process of the requests until their final destination;- Frequent contact with suppliers.

Jul 2012 - Dec 2012

International Projects Consultant - Business Intelligence

Global Jr. Espm-Sul

Porto Alegre Area, Brazil

Provision of consultancy for the construction of projects of internationalization companies by means of the elaboration of market studies. Project with predefined duration period.- Product marketing analysis;- Analysis of tariff and non-tariff barriers;- Competition Analysis;- Cultural analysis;- Analysis of strengths, weaknesses, opportunities and.

May 2011 - Nov 2011
Team & coworkers

Colleagues at Logcomex

Other employees you can reach at logcomex.com. View company contacts for 87 employees →

4 education records

Laura Bukinsky education

Executive Program, Project Management

Intensive presencial course based at Ohio University for 2 weeks, with classes on Project Management and Business English.

Lato Sensu Postgraduate Studies - Specialization, International Business And Foreign Trade

FAQ

Frequently asked questions about Laura Bukinsky

Quick answers generated from the profile data available on this page.

What company does Laura Bukinsky work for?

Laura Bukinsky works for Logcomex.

What is Laura Bukinsky's role at Logcomex?

Laura Bukinsky is listed as Customer Success | Customer Experience at Logcomex.

Where is Laura Bukinsky based?

Laura Bukinsky is based in Santa Catarina, Brazil, Brazil while working with Logcomex.

What companies has Laura Bukinsky worked for?

Laura Bukinsky has worked for Logcomex, Involves, Laureate International Universities, Grou, and Apelo Consulting.

Who are Laura Bukinsky's colleagues at Logcomex?

Laura Bukinsky's colleagues at Logcomex include André Fontoura, Luiza Grings, Thayná Dias, Kéren Azevedo, and Daiana Vitória Assmpção Anderson.

How can I contact Laura Bukinsky?

You can use AeroLeads to view verified contact signals for Laura Bukinsky at Logcomex, including work email, phone, and LinkedIn data when available.

What schools did Laura Bukinsky attend?

Laura Bukinsky holds Bacharelado, Relações Internacionais Com Ênfase Em Marketing E Negócios from Espm Escola Superior De Propaganda E Marketing.

What skills is Laura Bukinsky known for?

Laura Bukinsky is listed with skills including Microsoft Office, Espanhol, Microsoft Word, Trabalho Em Equipe, Microsoft Excel, Marketing, English, and Spanish.

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