• Maintaining International Organisation Standardisation (ISO) System with the review and maintaining of appropriate documentation for the ISO systems to conform to requirements• Create, distribute and record memorandums sent to personnel• Minute taking for any formal meetings and admin assistance to the Director• Undertaking a variety of people management practices aligned with rostering, shift coverages, leave management, workforce planning and… Show more • Maintaining International Organisation Standardisation (ISO) System with the review and maintaining of appropriate documentation for the ISO systems to conform to requirements• Create, distribute and record memorandums sent to personnel• Minute taking for any formal meetings and admin assistance to the Director• Undertaking a variety of people management practices aligned with rostering, shift coverages, leave management, workforce planning and performance management• Maintaining company compliance (insurance, master licences, labour licences) • Maintaining COVID plans and policies• Implemented, launch and ongoing maintenance of Guardhouse • Assisting with the planning and coordination of major events• Data entry, updating and electronic filing on various online platforms• Updating of policies, procedures and registers• Creation and updating of site documentation• Maintenance of office supplies• Timesheet reconciliation• Reporting for accounts/clients• Client communications Show less

• Maintaining records and make bookings for events using NG• Compiling and sending mass emails using Dotmailer• Event management including but not limited to; compiling delegate packs, maintaining registration lists, venue sourcing and management and general event logistics• Assisting with registrations and certificates for Section 22 assessment training• Maintaining information on website via Immediacy • Maintaining Expert Witness List• Petty Cash reconciliation

• Updating fund values via SPICE• Identifying and reclassifying demands in STREAM to the correct teams• Using Mainframe to location client records• Using Experian to locate current customer addresses • Updating customer records using SPICE• Identifying and moving active ‘Sell’ and ‘Buy’ orders to the correct teams

• Customer service to provide support with retirement options, pension claims and complaints. • Documenting all interactions in CRM• Booking appointments with Retirement Consultants in Sell It• Using SPICE to check and update records• Working with back-office teams to provide clients with information about active claims• Conduct security checks to ensure data security and fraud prevention

• Management of recruitment process • Conducting pre-screening phone interviews• Reviewing applications to evaluate if candidate meets position requirements• Maintaining all applicant and interview data on Onboard IQ• Performing background and Right to Work checks on Onfido• Managing the Hiring Team• Allocating pipeline management and call lists

• Reception - first point of call for the company• General admin duties including but not limited to; mail distribution, booking couriers for deliveries and collections, maintain petty cash and cab charges, minute taking, office supply maintenance• Distribute and maintain Supplier Agreements and maintain Supplier database• Compile and maintain Xphyr Manual and Information pack• Organise and maintain the Technology register and record new additions• Prepare… Show more • Reception - first point of call for the company• General admin duties including but not limited to; mail distribution, booking couriers for deliveries and collections, maintain petty cash and cab charges, minute taking, office supply maintenance• Distribute and maintain Supplier Agreements and maintain Supplier database• Compile and maintain Xphyr Manual and Information pack• Organise and maintain the Technology register and record new additions• Prepare new job numbers, server folders and physical folders• Point of contact with IT provider for IT problems/technology • Implement Office Maintenance policies • Event management including but not limited to; compiling delegate packs, maintaining invitation databases and registration lists, venue sourcing and management, signage & merchandise management and general event logistics Show less

• Management of course launch and retirement process• Management of Learning Management System standard library• Third-party course management and support• Manage RTO operational activities• Analysis and report on course enrolments and trends• Project management and partnership support• Create course assessments• Administration of Partnerships in CRM Salesforce.com

• Learning Management System operational support• Coordinating client projects and assisting with client queries and requests• Account maintenance via Salescorce.com• Manage RTO operational activities• Providing direct administrative support, produce reports and analyse data for Business Managers• Coordination and facilitation of client administrator training• Coordination of team meetings and client events• Coordination of two office relocations• Coordination of… Show more • Learning Management System operational support• Coordinating client projects and assisting with client queries and requests• Account maintenance via Salescorce.com• Manage RTO operational activities• Providing direct administrative support, produce reports and analyse data for Business Managers• Coordination and facilitation of client administrator training• Coordination of team meetings and client events• Coordination of two office relocations• Coordination of charity support events within the workplace Show less

• General front desk duties • Manage day to day activities of office administration• Booking couriers for incoming and outgoing products using an online and telephone service• Managing security database• Develop office management processes, forms and manuals• Develop and maintain information on company intranet• Administration support for all business units as required• Assess and resolve problems in office in a timely manner• Handling and safeguarding of… Show more • General front desk duties • Manage day to day activities of office administration• Booking couriers for incoming and outgoing products using an online and telephone service• Managing security database• Develop office management processes, forms and manuals• Develop and maintain information on company intranet• Administration support for all business units as required• Assess and resolve problems in office in a timely manner• Handling and safeguarding of confidential information• Track and process all invoices pertinent to office purchases • Manage suppliers and costs• Arrange travel and parking for staff as required• Ad hoc administrative and project specific requests for company• Manage desk allocation Show less

• General front desk duties • Manage day to day activities of office administration• Booking couriers for incoming and outgoing products using an online and telephone service• Managing security database• Develop and maintain information on company intranet• Manage and co-ordinate administrative needs for department managers• Handling and safeguarding of confidential information• Assess and resolve problems in office in a timely manner• Track and process all… Show more • General front desk duties • Manage day to day activities of office administration• Booking couriers for incoming and outgoing products using an online and telephone service• Managing security database• Develop and maintain information on company intranet• Manage and co-ordinate administrative needs for department managers• Handling and safeguarding of confidential information• Assess and resolve problems in office in a timely manner• Track and process all invoices pertinent to office purchases • Maintain and track cab charges• Ad hoc administrative and project specific requests for company• Co-ordinate set up for all new starters including tools of trade• Manage desk allocation• Induct all new starters on first day• Floor Warden• First Aid Officer Show less

• Answering the telephone and customer inquiries • Booking couriers for incoming and outgoing products using an online and telephone service• Accepting and signing for products• Preparing packages and mail for delivery to people within the company• Data entry and keeping detailed records of the products delivered and sent out using excel• Accept payments for ads placed in the paper