Laura Cappelletti

Laura Cappelletti Email and Phone Number

Assistant Dean of Academic Technologies at Duke University School of Law @ Duke University School of Law
Chapel Hill, NC, US
Laura Cappelletti's Location
Raleigh-Durham-Chapel Hill Area, United States
Laura Cappelletti's Contact Details

Laura Cappelletti personal email

n/a

Laura Cappelletti phone numbers

About Laura Cappelletti

Experienced director of large global R&D organizations (~100 technical professionals). Excellent communication skills; collaborative style; comfortable with international travel. Innovative problem solver with expertise across the software development life cycle: agile methodologies, cloud deployment, web development and content management, developer community ecosystems, technical writing, and editing,

Laura Cappelletti's Current Company Details
Duke University School of Law

Duke University School Of Law

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Assistant Dean of Academic Technologies at Duke University School of Law
Chapel Hill, NC, US
Laura Cappelletti Work Experience Details
  • Duke University School Of Law
    Assistant Dean Of Academic Technologies At Duke University School Of Law
    Duke University School Of Law
    Chapel Hill, Nc, Us
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  • Duke University School Of Law
    Assistant Dean Of Academic Technologies At Duke University School Of Law
    Duke University School Of Law May 2022 - Present
    Durham, North Carolina, United States
    Leading Web Services, Device Support & User Services, Systems, and Instructional Technology Consulting for faculty, staff, and students at the School of Law.
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  • Duke University
    Director Of Information Technology Services At Duke University Libraries
    Duke University Sep 2018 - Apr 2022
    Raleigh-Durham, North Carolina Area
    Led Software Application Development, Library Information Systems, and Core Technology Services across Duke University Libraries, including Perkins Library, Bostock Library, Rubenstein Rare Book and Manuscript Library, Lilly Library, Music Library, and the Duke Marine Laboratory Library. Developed custom software for the Duke Digital Repository, the Research Data Repository, the Duke Papyrus Archive, and MorphoSource, using open source, Fedora, Solr, and Blacklight technologies in the Samvera stack. Core contributors to development of the FOLIO open source library services platform.
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  • Lexisnexis
    Director Software Engineering
    Lexisnexis Apr 2016 - Aug 2018
    Raleigh-Durham, North Carolina Area
    Managed global agile development teams; ingesting billions of full text documents and returning search results in seconds for Lexis Advance; high performance legal research platform delivered via AWS cloud. Leveraged my extensive network to hire >30 software developers in 2 years, building a new organization in Raleigh on the NC State campus. Delivered content search and retrieval, search relevance, analytics, alerts, citation recognition, natural language query, machine learning, and multi-lingual semantic networks.
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  • Toshiba Global Commerce Solutions
    Manager Software Development
    Toshiba Global Commerce Solutions Jul 2013 - Mar 2016
    Rtp, Nc
    Led global teams of software developers, testers, UI designers, and performance analysts, delivering state-of-the art solutions for global retailers. Developed new retail operations management platform and web dashboards for insights into customer behavior; mobile and self-checkout retail software. Served as Product Manager for omni-channel software solutions, and led corporate process transformation projects focused on portfolio management, encompassing hardware, software, services, and governance.
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  • Ibm
    Manager - Social Media Analytics And Business Intelligence
    Ibm Mar 2011 - Jul 2013
    Mobile
    Led global organization responsible for digital and social media marketing for IBM market categories: Mobile, Social Business, Cloud, Big Data and Analytics. Managed social media metrics for >300 branded social properties, plus reach, engagement, and amplification for 100 individual subject matter experts. Provided direction for new Social Insights Office in Bangalore, monitoring real-time external social activity to assess: topical awareness, mind share, sentiment, conversation volume and venues, share of voice, and to identify influencers. Negotiated contracts with 3rd-party social media metrics vendors and drove requirements into the IBM product portfolio (Cognos Social Media Analytics, SPSS, Unica NetInsight, CoreMetrics). Analyzed social channels: Twitter, Facebook, LinkedIn, YouTube, blogs, forums, and on-line communities.
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  • Ibm
    Manager - Social Software Training And Enablement
    Ibm Sep 2007 - Jun 2013
    Mobile
    Led broad initiative to enable employees to use social networking software for personal productivity, increasing digital eminence and influence, on-line collaboration, and social CRM. Developed and delivered virtual training workshops covering internal and external social networking topics and tools, for hundreds of weekly participants in live sessions; maintained multi-media education modules for on-demand access by thousands of users. Delivered hands-on custom workshops on social networking, social business strategy, blogging, and collaborative knowledge management, for internal audiences and external customers world-wide. Franchised social software enablement mission in India, China, Europe, Canada, and other locations.
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  • Ibm
    Program Director - Bt/It Cio Office
    Ibm Oct 2008 - Sep 2010
    Mobile
    Process transformation leader; reinvented and automated IBM's end-to-end marketing process; incorporated Unica and Core Metrics tools for campaign management, lead progression, web metrics, and path analysis. Integrated legacy web registration capture processes and customer profile databases with new automation platform. Portfolio management for consolidation, upgrade, or sunset of hundreds of disperse marketing applications across the company. Piloted dynamic web offer decision model and presentation software (Unica Interact). Brief assignment at large client on location in Shenzen China.
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  • Ibm
    Manager - Developerworks Web Portals And Online Communities
    Ibm Sep 1999 - Aug 2007
    Raleigh, Austin, Cupertino, And Global
    Founding 2nd-line manager of developerWorks and alphaWorks global web sites for software developers. Created new editorial policies emphasizing the wants and needs of the developer audience, and unique on-line magazine style publishing model featuring technical how-to articles, tutorials, forums, blogs, and community spaces. Focused on high quality content acquisition, professional web editing, visual design, and user experience. Built up award-winning editorial staff and efficient industry-leading content production process, including internal and external freelance author payment programs. developerWorks continues to attract >4M visitors per month to the ibm.com web presence, which serves an important awareness marketing mission as well as community building and technical support functions.
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  • Ibm
    Manager - Software R&D
    Ibm Jun 1984 - Aug 1999
    Research Triangle Park Nc, Endicott Ny
    Programming and management positions in software development R&D labs, specializing in computer networking. Managed solution architects, software developers, code testers, information developers, user interface designers, human factors engineers, service and customer support personnel. Delivered inaugural releases of TCP/IP for MVS. Contributed to 390 I/O architecture (z-series), channel and control unit emulation via Motorola 68000 microcode (PL.8) for communications sub-systems (i-series), distributed networking software, and early mobile platforms. Managed mainframe processor development Test Design Automation departments. Started as a co-op student on DASD testers in San Jose; worked as a programmer and development manager at Endicott Engineering Lab; transferred to Research Triangle Park; brief assignments in Boca Raton, Toronto, and New York.
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Laura Cappelletti Skills

Program Management Strategy Cloud Computing Agile Methodologies Management Enterprise Software Analytics Software Development Leadership Integration Business Intelligence Social Media Marketing Software Project Management Product Management Project Portfolio Management Cross Functional Team Leadership Business Analysis Social Networking Software Web Development Business Process Web 2.0 Requirements Analysis It Strategy Web Analytics Collaboration Testing International Project Management Seo Teaching Sdlc Virtual Teams Organizational Development Web Content Management Project Management Distributed Team Management Software Development Life Cycle Vendor Management Software As A Service

Laura Cappelletti Education Details

Frequently Asked Questions about Laura Cappelletti

What company does Laura Cappelletti work for?

Laura Cappelletti works for Duke University School Of Law

What is Laura Cappelletti's role at the current company?

Laura Cappelletti's current role is Assistant Dean of Academic Technologies at Duke University School of Law.

What is Laura Cappelletti's email address?

Laura Cappelletti's email address is lc****@****uke.edu

What is Laura Cappelletti's direct phone number?

Laura Cappelletti's direct phone number is +191449*****

What schools did Laura Cappelletti attend?

Laura Cappelletti attended Duke University - The Fuqua School Of Business, Rochester Institute Of Technology.

What are some of Laura Cappelletti's interests?

Laura Cappelletti has interest in Science And Technology, Education, Arts And Culture.

What skills is Laura Cappelletti known for?

Laura Cappelletti has skills like Program Management, Strategy, Cloud Computing, Agile Methodologies, Management, Enterprise Software, Analytics, Software Development, Leadership, Integration, Business Intelligence, Social Media Marketing.

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