I love scented candles and I enjoy making my own stuff so I'm developing waxy things such as candles, wax melts and fire starters. After all, if it doesn't smell fabulous then why bother?https://www.etsy.com/shop/SmellsFabulousGiftshttps://www.amazon.com/handmade/SmellsFabulousWaxGoods

Scented luxury candles, whimsical wax melts and pretty fire starters. Hand crafted in small batches.

Subjects of Interest: Beaches | Mountains | Wildlife | Antique Autos | Still Life | ProductsWebsites:www.LauraCaptain.comClickASnap Photography Store | www.clickasnap.com/LauraCaptainEtsy Photography Store | www.LauraCaptainPhoto.etsy.comPhotos on Behance | www.behance.net/LauraCaptainPhotos on Pinterest | www.pinterest.com/LauraCaptainPhotoDigital Photography Skills• Continuous training and development of technical and creative talents• Capture genuine and emotional portraits of babies, children, adults and families• Shoot still life, nature, landscape, commercial and architectural photography• Exercise artistic skill to plan the composition, lighting and background of each shot• Create desirable, high-quality images that showcase the essence of their subjects• Perform basic image edits with Adobe Photoshop and LightroomE-Commerce Sales and Customer Service Experience• Create, organize and track online image inventory for my photography store• Manage print sales, process and ship orders and handle financial accounts• Provide timely, professional service to build positive customer relations• Work independently and take initiative to meet goals and get the job done

- Greet all visitors and check in patients for their appointments, verify identification credentials and dental plan information, and collect payments.- Ensure all necessary patient forms are completed accurately before processing and entering into database.- Initiate and answer telephone calls to schedule appointments, provide general information, and answer questions regarding office location and driving directions.- Help boost profits by generating reports of overdue payments for collection and by scheduling patients for overdue cleanings and other needed services.- Provide administrative support to staff members, such as creating and filing documents and scanning, printing, and copying documents.- Regularly maintain a neat and clean office, reception area, and restroom.- Stock, organize, and purchase cleaning and office supplies as needed.

- Provided financial audit assistance to Certified Public Accountant.- Analyzed financial information detailing assets, liabilities, and capital to assess accuracy of corporate financial records.- Flagged and recorded any discrepancies found in financial records.- Performed clerical duties such as editing Excel spreadsheets and entering data into computer systems.

- Team player, worked where needed, performed multiple roles- Greeted and assisted customers, answered customer's questions- Operated cash register- Rotated, maintained and filled stock in the floral and produce departments- Boosted sales and increased customer satisfaction by upselling and cross-selling when appropriate and by using clienteling techniques with key clients- Created custom floral arrangements, wedding bouquets, corsages and boutonnieres and recommended other complimentary items in the store for their particular party or event.- Prepared and packaged foods in produce kitchen- Conducted inventory

Company headquarters were in Ohio but I worked out of their Florida regional office and at times from my home office.• Performed software and hardware maintenance on laptops, printers and cell phones• Updated and enhanced content of two company websites• Designed and updated sales and marketing materials for sales staff and trade shows

- Created network and email accounts and managed network access of over 500 users.- Routinely utilized Active Directory, Exchange System Manager and Remedy help desk software.- Collaborated with CFO, CIO and Network Administrator in planning and implementing company-wide business processes required for SOX compliance.- Consulted with department managers and process owners to determine each group’s appropriate access levels.- Added and restructured security groups and network directories to meet SOX requirements.- Optimized NTFS permissions to simplify file administration and reduce network overhead.- Developed procedures and electronic request forms to meet SOX guidelines for processing both user account requests and data access requests.- Spearheaded project to reduce task redundancy and improve data accuracy of user account creation and maintenance processes by pooling resources with asset management and HR departments.- Assisted CIO in implementing and managing outsourced information security services provided by Perot Systems.- Trained and directed outsourced party in administration of over 700 user accounts, numerous security groups and network data security.- Generated assessment reports of outsourced party’s workload and performance for CIO and CFO.- Effectively controlled access to network data, ensured security of confidential network resources and produced quarterly Sarbanes-Oxley (SOX) reports on those established security controls.

• Assisted Network Administrator in supporting Windows servers, Windows Terminal Services and Citrix Presentation Server.• Successfully reorganized and operated company’s help desk, resulting in multiple cost and time efficiencies by centralizing I.T. Department’s interface with all other departments.• Aided Network Administrator in controlling I.T. Department expenditures by maintaining database of hardware and software inventories.• Enhanced and updated company’s intranet site.• Supported over 150 local and remote users with laptops and desktops running Windows and Mac operating systems.• Researched and resolved various hardware and software issues. Recorded transactions in help desk ticket system.• Improved user’s technical abilities by conducting hardware and software training sessions.

• Administered one Microsoft Exchange server and two Windows servers for regional office.• Performed data restorations and server backups with data protection software.• Created and managed over 55 user accounts, e-mail accounts, security groups and NTFS permissions.• Improved performance of servers and PCs with hardware and software installations and upgrades.• Decreased down-time by quickly resolving hardware, software, network and user related issues.

MILITARY EXPERIENCESenior Airman - E4, honorable discharge319th Transportation Squadron and Air Force Honor GuardUnited States Air Force, Grand Forks Air Force Base, Grand Forks, ND• Performed vehicle operator/dispatcher duties at transportation squadron• Operated passenger vehicles, buses, fork lifts and other equipment• Transported flight crews between squadrons and flight line• Functioned as a private driver for various officers, colonels, generals, politicians and VIPs• Performed funeral and ceremonial duties in Honor Guard Firing Party