Laura N. Email & Phone Number

Chapel Hill, Nc, Us

Develop and maintain project management systems. Develop and implement marketing and recruitment strategies to increase training program engagement and revenue. Manage application, enrollment and training process for in-state, national and international training opportunities. Manage continuous quality improvement process, including: data systems management, internal reporting, external funder and stakeholder reporting, data analysis and evaluation, improvement advisement.

Managed in-state, out of state, and international Parent-Child Interaction Therapy (PCIT) and Child-Adult Relationship Enhancement (CARE) learning collaboratives, including planning and coordinating trainings, managing training material development and updates, and creating and releasing marketing materials.Managed continuous quality improvement process including data management and analysis, metrics reporting, weekly team performance review and discussion with internationally recognized child trauma professionals.Created, sent and tracked invoices, business agreements, trainee data and licensure information.Increased applications for paid program cohorts by 125%.

Co-founder of medical device company, integral in creation of novel medical device.Submitted provisional and non-provisional patent.Successfully completed National Science Foundation's I-Corps regional program, 2024.Current participant in Andrews Launch Accelerator through NC State University.

Provided domestic violence and trauma education to parents and children through crisis counseling, support groups and one-on-one sessions.Provided case management services including child trauma screenings, referring to and/or directly working with other organizations/professionals on behalf of clients, supporting caregivers with positive parenting techniques, completing intervention assessments and engaging intervention services as needed.Worked directly with WCPSS to ensure students had the appropriate resources to meet success standards.Collected, analyzed and interpreted data for services reviews and funder reports.Supervised remote learning center for K-12 students, providing curriculum assistance, encouraging positive behaviors, and maintaining a safe environment.

Created and conducted trauma-informed behavioral intervention practices and curriculum for children ages 6-13 for year-round programming and annual sleep-away camp.Recruited, trained, and supervised camp counselors in trauma-informed approaches.Built and maintained ongoing supportive relationships with families.

Recruited, trained and supervised a corps of approx. 150 volunteers that provided support services to clients, programs and the agency.Managed intern program, including selection, training, on-boarding and nonclinical supervision.Coordinated and facilitated professional trainings for internal staff, interns and volunteers as well as external partners and groups.Regularly gave presentations and trainings on DV/SA and trauma informed care to community and corporate groups, including the Wake County Justice Department, WCPSS, and YMCA of the Triangle.Planned, developed and implemented annual special events (Fall Festival, Holiday Bazaar) managing over 200 community volunteers and serving 200-600 clients at each.

Walt Disney World Resort, Lake Buena Vista, Fl

The Walt Disney World Resort, Orlando, Fl

- Resolved complex and challenging guest situations in a fast-paced environment requiring quick decisions and strong stress management skills- Appropriately responded to special guests such as Make-A-Wish families, providing customized and positive experiences- Completed guest relations and crisis management training- Received sixteen commendations from managers, coordinators, coworkers and guests

Raleigh, Nc

- Supervised children's safety, nutrition and activities to provide a caring environment- Fostered positive work ethic and good behavior- Implemented daily routines to build familiarity and trust

High Point, Nc

- Designed, developed and implemented various fundraising events, including first annual a cappella showcase, raising over $3000- Consulted with and reported to Duke Children's Hospital liaison- Organized Children's Miracle Network family visits to High Point University

Master Of Youth, Family And Community Sciences

Bachelor’S Degree, B.A. Human Relations, Nonprofit Leadership And Management Minor, 3.7/4.0

Activities and Societies: Honors Scholar, Presidential Fellowship Scholar, Phi Mu Fraternity, Chamber Singers, Big Brothers Big Sisters.