Laura Anderson Email & Phone Number

Apex, Nc, Us

United States

Cary, North Carolina, United States

Apex, Nc 27502

• Educate, support and advocate for parents and children in our community• Advocate for community and increase awareness by working with local government • Oversee membership, online and e-mail communication using Mircosoft Office Suite• Manage administration of Facebook group with 1400+ members• Organize and manage local community events for families• Act as a liaison to connect families to appropriate resources within our community • Collaborate with organizations to educate on food allergy awareness, therapies & products

Apex, North Carolina

• Create world-class customer experience and repeat sales and memberships• Educate customers on products, mission and industry• Inquire, clarify and confirm customer issues in a timely and courteous manner• Maintain CRM database for customers, leads, and sales• Execute engaging and informative tastings for customers & businesses • Market brand awareness, sales, and engagement through multiple social media channels• Organize events with multiple vendors to educate & promote products and services• Recruit, onboard and train team members to achieve happiness, goals & quotas

Holly Springs, North Carolina, United States

- Manage incoming calls in a friendly and professional manner- Communicate with clients via email in a timely manner- Identify, Troubleshoot, and resolve client issues quickly and effectively - Manage waitlist and communicate updates with clients & therapists- Collect client data & insurance accurately, schedule clients into CRM assuring HIPPA compliance- Support therapists, office manager, and owner with tasks as needed

Cary, Nc

• Collaborate across departments to create and execute e-marketing campaigns• Develop, execute and schedule innovative monthly e-mail campaigns and e-newsletter • Track, analyze and report on E- Marketing Program effectiveness• Organize and attend IT vendor tradeshows, market products, collect leads, promote brand• Administration, training and delivery of virtual web seminar series• Communicate proactively to achieve positive customer experience

Cary, North Carolina, United States

• Answer inbound customer service and sales calls productively• Troubleshoot issues in a timely and positive manner• Provide exceptional positive customer experience• Utilize excellent verbal communication and listening skills to sell IT training courses• Educate customers on applicable IT courses and up sell courses as needed• Consistently exceed monthly sales and closing quotas• Provide administrative support to marketing and project management teams

Morrisville, North Carolina