Laura Cherry Email & Phone Number

Provide direct administrative support to the Regional Vice President of the AZ, UT, WA, NV Region, as well as supplemental support to the Region’s District Directors and Store Teams.
Manage the RVP’s Outlook calendar, as well as regional calendars tracking travel and team member’s time off.
Track and reconcile the RVP and VP of Operations Support’s monthly expenses. Act as an approver on behalf of the RVP, approving all direct reports expenses in Workday.
Arrange… Show more Provide direct administrative support to the Regional Vice President of the AZ, UT, WA, NV Region, as well as supplemental support to the Region’s District Directors and Store Teams.
Manage the RVP’s Outlook calendar, as well as regional calendars tracking travel and team member’s time off.
Track and reconcile the RVP and VP of Operations Support’s monthly expenses. Act as an approver on behalf of the RVP, approving all direct reports expenses in Workday.
Arrange travel itineraries, airlines, car rentals, and hotel reservations for the RVP and Operations Team working closely with the Travel department and travelers outside of the Operations Team.
Assist with the preliminary development of the travel and departmental budgets for the region.
Compile reports daily utilizing multiple data sources including Microsoft PowerBI to track key metrics.
Prepare PowerPoint presentations for biweekly and quarterly regional meetings.
Draft and/or proofread documents and correspondences, at times sending to recipients on behalf of the RVP.
Maintain multiple online file sharing sources (OneDrive, SharePoint, Dropbox) allowing the RVP, Regional and Store Teams access to the information in the field.
Process monthly vendor invoices in Workday including creating requisitions and receipting purchase orders.
Organize quarterly meetings for the Regional and Operations Teams both on and off property. Preparing meeting agendas, arranging meals, and group travel to the events.
• Functions as a liaison between the Operations Team and other departments, as well as external vendors and guests.
Special projects including but not limited to training new Operations Administrative Assistants, onboarding regional team members, maintaining the Operations Organizational Chart and managing the “Star Card” employee recognition program. Show less

Provided direct administrative support to the Executive Staff including the CMO, the Director of Public Relations and the General Manager as well as supplemental support to the CEO, the CFO/Executive Vice President, and the Marketing team.Tracked and reconciled the CMO’s monthly expenses.Managed the CMO & General Manager’s Outlook calendars.Managed the departmental budgets as determined by the CMO and CFO/Executive Vice President.Maintained the Executive Suite and Board Room… Show more Provided direct administrative support to the Executive Staff including the CMO, the Director of Public Relations and the General Manager as well as supplemental support to the CEO, the CFO/Executive Vice President, and the Marketing team.Tracked and reconciled the CMO’s monthly expenses.Managed the CMO & General Manager’s Outlook calendars.Managed the departmental budgets as determined by the CMO and CFO/Executive Vice President.Maintained the Executive Suite and Board Room ensuring all areas were presentable and all equipment was functioning properly.Scheduled and coordinated all meetings in the Executive Suite as well as off-property, coordinating with outside vendors and internal departments.Arranged travel itineraries, airlines, car rentals, hotel reservations, and registration for employees traveling for training and conferences.Responsible for tracking budget expenditures and properly coding all expense items & invoices.Attended and documented the bi-monthly director’s meetings.Managed the daily employee recognition program.Prepared the weekly companywide newsletter.Functioned as a liaison between the Administrative Department and other departments, as well as external vendors and guests.Performed regular inventory on all office supplies, ordering replacements when necessary.When necessary, acted as Executive Recording Secretary for the Board of Directors; scheduling and attending meetings, organizing meeting documents, preparing minutes, PowerPoint presentations, and making travel arrangements for Board Members. Show less

Worked directly under the Sr. V.P. & Chief Operations Officer.Maintained the operations timeline for the Talking Stick Resort.Worked with each department’s director to make sure their departments were on task during the project.Worked closely with the Hospitality Department on developing their department.Created organizational charts and job descriptions for the Hospitality Department (including Hotel, Housekeeping, Maintenance, Spa and Guest Services).Planned and held… Show more Worked directly under the Sr. V.P. & Chief Operations Officer.Maintained the operations timeline for the Talking Stick Resort.Worked with each department’s director to make sure their departments were on task during the project.Worked closely with the Hospitality Department on developing their department.Created organizational charts and job descriptions for the Hospitality Department (including Hotel, Housekeeping, Maintenance, Spa and Guest Services).Planned and held meetings related to the opening of the resort.Worked with multiple vendors on identifying and ordering items needed for the resort.Assisted in interviewing the Food & Beverage and Spa candidates (including Spa practical exams).Worked closely with the Interior Designer on the project.Worked closely with the Construction Team.Helped establish and chaired the 4 Diamond Committees at both properties.Assisted in the development of the databases for the Property Management System and its Spa Module (Visual One and Visual One Spa).Assisted in the training and supervision of the hostess of the fine dining restaurant.Acted as an Administrative Assistant to the Executive Staff.Helped plan the annual Director’s retreats.Acted as a point person on the opening day of the Casino. Show less

Performed bi-monthly payroll for over 400 employees through the Kronos time management system.Maintained both computer and hard employee files for the departmentActed as liaison between the food and beverage department and other departments (Human Resources, IT, etc.)Assisted in the maintenance of the Point of Sales system (InfoGenesis).Placed orders for the department through the Straten Warren ordering systemAttended departmental meetings and recorded minutes

Greeted and seated guests that entered the restaurant.Categorized and filed applications for prospective new hires. Directed all incoming phone calls.Operated the restaurant's computer system as a cashier.Managed the restaurant's nightly wait.Assisted management with restaurant related errands.Provided full dining services to guests.

Acted as Lead Greeter.Greeted and seated guests that entered the restaurant.Provided change for the servers.Operated the restaurant's Prohost computer system.Assisted with the scheduling of team members' shifts. Assisted with the sanitization of the dining areas.Opened and closed the restaurants retail area.Performed bi-monthly inventory of all retail and uniform items.

Responsible for the care of a unit of scouts between the ages of 6-17.Supervised a minimum of five camp counselorsScheduled and conducted weekly activities for the campers.Scheduled daily breaks for camp counselors.

Supervised scouts between the ages of 6-17, encouraging harmony and a pleasant camp experience.Accompanied campers on their daily activities.

Greeted and seated guests that entered the restaurant.Shift opener, counted the drawer at the beginning and end of the shift.Provided change to servers as needed.Received guests' phone-in and walk-in takeout orders. Maintained neat and orderly hostess stand and surrounding areasMaintained stock of take-out food containers, and restroom supplies.Assisted in setting and bussing tables when needed.

Prepared the coffee stand at the beginning of the shift (counting the drawer, etc.)Took guests' dining requests.Prepared numerous food items including sandwiches and salads.Prepared numerous beverages including specialty espresso, coffee, and Italian sodas.Stocked shelves and took inventory.Closed and locked the establishment.

Hotel And Restaurant Management

Studied International Hospitality Management

Hospitality Management

Studied Hotel and Restaurant Management