Laura Ciccalè Email & Phone Number

Bologna, It

Main activities and Achievements:• Streamlined the management process of engineering improvements, increasing by 30% the response of the team to market needs and delivered new smart parking solutions (new features of technology products, new devices, digital services, Cloud system); • Led the implementation of one delivery center in USA, after TIBA acquisition in USA, to achieve an increase of deliveries and installations;• Coached 2 SCRUM teams and contributed to the agile… Show more Main activities and Achievements:• Streamlined the management process of engineering improvements, increasing by 30% the response of the team to market needs and delivered new smart parking solutions (new features of technology products, new devices, digital services, Cloud system); • Led the implementation of one delivery center in USA, after TIBA acquisition in USA, to achieve an increase of deliveries and installations;• Coached 2 SCRUM teams and contributed to the agile transformation of additional 4 teams, facilitating the synchronization of 6 teams and getting the increase of development capacity. Show less

Bologna, Italy

HUB Parking Technology is a division of Faac Group with more than 500 employees distributed in over 10 countries. Its turnover is around 80 Mln€.Formed in 2013 following Faac Group acquisitions, the business unit is a provider of turnkey integrated solutions for off-street parking systems with a production model based on high level of customization.As Production Planning and Order Processing manager, I contributed to HUB Parking Business unit development:• Building up a… Show more HUB Parking Technology is a division of Faac Group with more than 500 employees distributed in over 10 countries. Its turnover is around 80 Mln€.Formed in 2013 following Faac Group acquisitions, the business unit is a provider of turnkey integrated solutions for off-street parking systems with a production model based on high level of customization.As Production Planning and Order Processing manager, I contributed to HUB Parking Business unit development:• Building up a performing order processing team of people with strong motivation, customer-oriented mindset and in charge of customer service and procurement/plannining activities;• Defining a streamlined order process based on team work and daily interactions between cross-functional teams to meet deadlines and customer satisfaction;• Rolling out product configurator as sales order tool in 20 countries (among subsidiaries and partners) by local training sessions (Canada, USA, South-Africa, Middle East, UK, Italy, Switzerland) or on remote;• Scheduling regular meetings with sales managers and affiliates to share sales forecast necessary to build up and review production planning;• Being part of the team leading the rationalization and Lean transformation of the manufacturing plant in Italy with substantial impact on layout, procurement strategies, on supplier relationships;• Supporting HUB top management on the definition of processes linked to order processing (mainly sales, after sales, maintenance, installation, software management);• Being involved in all ERP (SAP) roll-out plans (Usa, Canada, France), supporting all project phases (business analysis, requirements specification, process definition, execution with local training);• Leading the introduction of a new parking product range in production and phase-out of legacy systems. Show less

Bologna, Italy

I was involved in the strategic project regarding the transfer of production, purchasing and customer service activities from Switzerland to Italy following the acquisition of ZEAG, a Swiss company that Faac finalized in 2011, led by spirit of innovation, will of expansion and consolidation of expertise within parking industry.9 months dedicated in Switzerland to acquire deep knowledge of Zeag products and customers, to carry out analysis on core business with main focus on sales… Show more I was involved in the strategic project regarding the transfer of production, purchasing and customer service activities from Switzerland to Italy following the acquisition of ZEAG, a Swiss company that Faac finalized in 2011, led by spirit of innovation, will of expansion and consolidation of expertise within parking industry.9 months dedicated in Switzerland to acquire deep knowledge of Zeag products and customers, to carry out analysis on core business with main focus on sales, production and purchaising processes and to do value stream mapping.Main achievements:• Definition of an action plan for a gradual and successful transfer of equipment and activities to Italy;• Development of a product configurator for internal purpose, in support of production and order processes in Italy;• Definition of planning and material procurement strategies for a customized production and related implementation in SAP of the entire order flow (from sales to shipment). Show less

Bologna, Italy

Faac Group, a multinational company with a turnover of nearly 200 Mln€ and 20 owned legal entities in 2009, provides innovative products and solutions for flexible, reliable pedestrian and vehicle automation.Main activities:• Material planning based on sales forecast shared and reviewed with sales managers and subsidiaries on monthly basis;• Development of weekly work schedules either for mass or customized production, in total for 50% of Faac production lines;•… Show more Faac Group, a multinational company with a turnover of nearly 200 Mln€ and 20 owned legal entities in 2009, provides innovative products and solutions for flexible, reliable pedestrian and vehicle automation.Main activities:• Material planning based on sales forecast shared and reviewed with sales managers and subsidiaries on monthly basis;• Development of weekly work schedules either for mass or customized production, in total for 50% of Faac production lines;• Identification of the most appropriate material stock and procurement strategy based on product classification;• Stock reduction analysis on components and finished products;• Lean improvement projects successfully implemented, reaching significant costs and space reduction;• Calculation of manpower to meet demand;• Definition of KPI to monitor production efficiency;• Coordination with production manager to review priorities, to manage urgent requests, to ensure the respect of planning and lead times, to solve or prevent interruptions due to supplier delays or material shortage;• Management of relationships with the most critical and strategic suppliers to inform on market trends, on demand changes and to encourage fast reactions;• Collaboration with purchasing department on missing parts;• Reporting activities for Operation manager about production perfomances. Show less

Bologna Area, Italy

Bonfiglioli is a world leader in power transmission and control for a wide range of applications. In 2007 the company reached a turnover of around 600 Mln€. Its presence spanned over 15 countries with more than 2500 employees.Following the decision of managing all inbound/outbound activities in a centralized logistic hub, I successfully delivered a project on Warehouse Management, identifying new feeding policies of assembling lines of VF gearmotors (main Bonfiglioli manufacturing) and… Show more Bonfiglioli is a world leader in power transmission and control for a wide range of applications. In 2007 the company reached a turnover of around 600 Mln€. Its presence spanned over 15 countries with more than 2500 employees.Following the decision of managing all inbound/outbound activities in a centralized logistic hub, I successfully delivered a project on Warehouse Management, identifying new feeding policies of assembling lines of VF gearmotors (main Bonfiglioli manufacturing) and redesigning the layout in agreement with Lean manufacturing principles.Main activities and achievements:• Definition of the most appropriate supplying strategy per each VF gearmotor component (kanban system or picking request);• Value stream map analysis and significant reduction of handling costs and space due to the redesign of layout and sidelines and rationalization of storage areas;• Automation of information flow (SAP): implementantion of procurement process and traceability in SAP, per each item, of stock locations and assembling phase. Show less

Executive Mba, Cum Laude

Service Industrialization | (Los Angeles, California, Usa)

Beyond the service revolution industrialization, Technology impact on industry and competition, Emerging strategies

Service Industrialization | (San Diego, California, Usa)

Service Factory vs Service Theatre: strategies for the industrialization of services, Keys principles of the design and engineering.

A World Of Finance: Global Economy, Markets And Institutions

Macroeconomy, Fiscal and Monetary Policy, Corporate Banking, Finance & Sustainability

Master'S Degree, Engineering/Industrial Management, 110/110 Cum Laude

Activities and Societies: Manufacturing Engineering Project at Ducati Motor Holding (3 months): analysis of camshafts production cycle.

Bachelor'S Degree, Engineering/Industrial Management, 108/110

High School Diploma, 100/100