Laura Colangelo Email & Phone Number

Toronto, ON, CA

15 York Street, Maple Leaf Square Branch, Toronto, Ontario

>As the Manager of Customer Service I manage a team of front line service employees while increasing shareholder value. >I am responsible for leading, coaching and developing employees towards reaching their goals and personal development objectives. > Manage the hiring, on-boarding, and training for incoming Customer Service Representatives> Manage.

77 King Street West Concourse Level 1, Toronto, ON, M5K 1A2

- I am responsible in providing financial advice at every customer interaction to create a positive customer experience. - Engage customers in conversation to understand and meet their current and future financial needs by proactively providing them with advice on appropriate products and services- Contribute to the achievement of branch business.

500 Glencairn Avenue

- Providing customer experiences with all customer interactions.- Taking initiative in meeting our branch LEI targets through providing exceptional service.- Assisting customers through conflict resolution processes as a primary contact, before escalating any necessary issues to the appropriate manager.- Creating business through quality referrals to team.

3114 Bathurst & Lawrence

As a Customer Service Representative at TD Canada Trust I welcome and help customers with financial transactions such as bill payments, banking transactions, wire transfers, account changes and upgrades, along with providing knowledge on our products and services offered at TD. My goal is to assist every customer and help them with their financing that.

Ryerson University

As the Executive Vice President I support the Vice President in creating the strategic plan for the upcoming year. I lead the team to ensure all events run smoothly and all our goals are achieved and fulfilled. I am responsible for recruiting and interviewing the executives for the incoming year, leading the team in organizing the events, conducting on.

350 Victoria Street, Toronto, ON

The Human Resources Student Association (HRSA) is a non-profit, student run organization at the Ted Rogers School of Management, dedicated to facilitating the exchange of information between students, alumni, academics, industry experts, professional associations/designated bodies and our business partners. As VP of Events I will oversee all HRSA events.

Ryerson University

The Ted Rogers Outreach Program (TROP) promotes Ryerson Commerce throughout the Ryerson Community and the Greater Toronto Area. Our team provides future business students with a better understanding of what TRSM has to offer to their student body, and the opportunities you can walk out with. Throughout the year we will be hosting networking events for.

Bachelor Of Commerce (B.Com.), Human Resources Management Major, Business Law Minor

Education record

Activities and Societies: - Co-President of the Italian Culture Club - Coordinator of Funding for Prom Committee - Senior girl's soccer.