Laura Collman Email & Phone Number

Canby, Or, Us

Portland, Oregon Metropolitan Area

As the Vice President of Operations, HR and IT at NSTXL, Laura Collman provides strategic operational leadership to the organization. Her responsibilities include managing day-to-day operations, analyzing and improving organization processes, HR recruiting and hiring duties, technical support, cybersecurity, as well as the Facility Security Officer (FSO).

Portland, Oregon Metropolitan Area

Portland, Oregon Area

Worldwide

Providing strategic and operational leadership for Project Production Institute. Responsibilities include oversight of all operations, including budget, event management, membership, website, publications, social media, research and the search for future growth for the institute.The purpose of the Project Production Institute (PPI) is to increase awareness of Project Production Management (PPM) theory, technical framework and to promote adoption of PPM practices in industry, as well as support the teaching of PPM in academic programs around the world. PPI researches and disseminates knowledge related to the application of operations science to optimize complex and critical energy, industrial and civil infrastructure projects.

Worldwide

Managed all aspects of business operations which included analyzing sales and marketing results, contract administration, training in processes and procedures, website creation and administration, database management, marketing automation and campaign building. Executed and designed next-generation CRM technology with Infusionsoft and other tools to automate sales and marketing.Analyzed existing processes and improved productivity and efficiency.

Portland, Oregon Area

Developed and maintained current customers while developing new prospects through networking, referrals and cold calling. Attained growth by focusing on customer service, teamwork and managing operations of branch to achieve results. Oversaw all operations and personnel of the branch to insure a streamlined process while providing quality customer service. Achieved financial targets by developing daily, weekly and monthly goals .Increased branch sales by 65% in 2009 and opened 48 new accounts.

Portland, Oregon Area

Proactively solicited new business prospects through direct contact, networking, referrals and cold calling. Created and implemented business and marketing plan. Presented potential solutions to prospects with NYL products and services. Awards: New Organization Agent of the MonthLicenses held at time: Life and Health, Series 6 and 63 licenses.

Portland, Oregon Area

Directed all business operations for 10 wholesale beauty supply stores in Oregon, with $11.2 million in annual sales and 35+ employees. Managed all fiscal responsibilities to ensure budget was made on a daily, weekly, monthly and yearly basis. Developed and implemented many of the procedures and organizational concepts for District Managers (DM’s). Trained 3 new DM’s and re-trained two existing DM’s. Assumed Regional Manager duties while Regional Manager was on maternity leave. Reduced employee turnover to less than 10% and continuously trained to ensure the bench was filled with potential managers. Located retail space, prepared, scheduled and successfully opened 3 new stores: two in Oregon and one in the Bay Area.

Portland, Oregon Area

Managed all aspects of creation, promotion and administration of Sales and Marketing Operations. Created and implemented from strategy to execution corporate Database in Microsoft Access. Implemented new sales and marketing tactics to increase growth. With strategies in place, sales increased each year sequentially → 38.3% → 10.15% → 13.4% → 31.2% based on new marketing initiatives.

Oversaw all aspects of Multi-Million Dollar Retail Photographic Chain, Manufacturing Facility and Distribution Warehouse which included 22 stores and more than 250 employees at all locations. Complete financial, auditing, forecast and budget responsibilities for corporation. Managed senior executives, managers and staff in multi-unit retail, wholesale and manufacturing company.Planned, budgeted and executed long and short term improvements for all locations.Created from the ground up Human Resource Department, developed and implemented compensation and benefits package, hiring procedures, maintained all federal and state mandated programs and other HRIS Procedures. Authored the company’s first employee handbook and managers training manual. Created new employee recognition and incentive program. Increasing the employee participation levels and increasing sales to record setting sales and increase employee satisfaction. Developed and trained "Customer First" strategy to provide quality customer service.