As a Sr. Warranty Coordinator at Siddons Martin Emergency Group, LLC, I oversee the warranty processes, claims, and daily operations for 21 service centers across five states. I have more than three years of experience in managing and monitoring warranty-related issues for emergency vehicles, such as fire trucks, aerials, pumpers, and ambulances.My core competencies include establishing and implementing warranty policies and procedures, analyzing and evaluating warranty data and claims, tracking and communicating payment discrepancies, liaising and collaborating with shop teams and manufacturers, producing regular reports and analyses on warranty performance metrics, and conducting audits to ensure compliance. I am service-oriented and reputable for handling unforeseen issues, serving as a liaison to warranty providers, and ensuring detailed accuracy and optimal productivity. My mission is to provide efficient and effective warranty services to our customers and stakeholders.
Listed skills include Contract Management, Process Scheduler, Supervisory Skills, Construction Management, and 55 others.
