Laura Pereira Defavori Email and Phone Number

Director of CommunicationsLeadership in communication strategies, aligning all channels and platforms.Promotion of integrated communications between departments.Management of public relations and digital presence.Supervision of visual identity and organization of key events.Director of Administrative/Financial/SalesLeadership of administrative, financial, and sales teams.Optimization of operations and implementation of best practices.Rigorous financial… Show more Director of CommunicationsLeadership in communication strategies, aligning all channels and platforms.Promotion of integrated communications between departments.Management of public relations and digital presence.Supervision of visual identity and organization of key events.Director of Administrative/Financial/SalesLeadership of administrative, financial, and sales teams.Optimization of operations and implementation of best practices.Rigorous financial management and innovation in sales strategies.Excellence in customer service.Director of ProjectsConception and management of audiovisual projects with a focus on quality.Formation and leadership of production teams.Strict budget control and quality assurance.Photo & Video Editing:High-standard photo and video editing.Supervision of the editing team and tracking of industry trends.Booker:Specialist in negotiations and contract management for DJs.Coordination of schedules and travel logistics.DJ Manager:Strategic career planning for DJs.Coordination of dates, contract negotiation, and promotion of online presence.Guidance and advice for professional growth. Show less

Check-ins and check-outs using Choice Advantage a hotel management program, mailing, answering and screening incoming calls, doing night audit, reservations by phone and e-mail, guest support with tours and general questions. Also, dealing with guests complaints, doing refunds and updating management, maintenance and housekeeping team. Meanwhile, I was learning some administrative duties such as doing the batch (invoices), petty cash and posting payments from associated booking portals… Show more Check-ins and check-outs using Choice Advantage a hotel management program, mailing, answering and screening incoming calls, doing night audit, reservations by phone and e-mail, guest support with tours and general questions. Also, dealing with guests complaints, doing refunds and updating management, maintenance and housekeeping team. Meanwhile, I was learning some administrative duties such as doing the batch (invoices), petty cash and posting payments from associated booking portals. Finally, I was chosen to train the last 3 new employees in early, late and night shift duties. Show less

Check-ins and check-outs using Choice Advantage a hotel management program, mailing, answering and screening incoming calls, taking payments, doing night audit, reservations by phone and e-mail, guest support with tours and general questions. Also, dealing with guest complaints, doing refunds and updating management, maintenance and housekeeping team. Meanwhile, I was learning some administrative duties such as doing the batch (invoices), petty cash and posting payments from associated booking… Show more Check-ins and check-outs using Choice Advantage a hotel management program, mailing, answering and screening incoming calls, taking payments, doing night audit, reservations by phone and e-mail, guest support with tours and general questions. Also, dealing with guest complaints, doing refunds and updating management, maintenance and housekeeping team. Meanwhile, I was learning some administrative duties such as doing the batch (invoices), petty cash and posting payments from associated booking portals. Finally, I trained the last new employees in early, late and night shift duties. Show less

Answering and screening incoming calls, mailing, managing all visitors, preparing and organising copies, files and letters, setting up and maintaining accurate data management systems. Also, working directly with the manager as his PA and dealing with his personal and business necessities. Finally, as office manager: scheduling, organising and checking all invoices and jobs for the maintenance team and managing the planning team with applications, forms, regulation and others.

Preparing and teaching English lessons (age 10 – 40), providing full support in and out the classroom for students, parents and staff.

Greeting patients in a professional manner and then directing them, medical typing of patient’s results (clinic that gives diagnoses by image as US and X-ray), giving financial and management assistance. Also, working along side with the main doctor (owner) dealing with personal and business schedules.

Teaching drama for teenagers in a juvenile prison.

Children’s check-in, babysitting toddlers, organizing activities for older children.