 Designs and delivers a professional development program in response to program and staff needs assessments, experiences and interests, job requirements, informal conversations, identified federal, state or local requirements, research, and community resources Consults with AELS leadership to identify data elements needed and promotes clear procedures for collecting, documenting, and reporting data Collaborates with the AELS Branch Chief and other AELS leadership staff to identify program goals and develop professional development plans Manages program and fiscal responsibility for AELS consolidated grants Contributes to short and long-range AELS initiatives

 Provided one-on-one coaching support and oversaw timely data management for a caseload of over 150 active incumbents seeking workforce development support Created, delivered, and facilitated workshops and information sessions on a variety of topics, including resume writing, interview skill-building, time management, and job application strategies Delivered academic and career assessment-based education on resources for crucial conversations, employment counseling, and training opportunities for career growth Coordinated local community college tuition partnership programs and advancement of shared metrics on recurring client contacts for professional alignment touchpoints Developed customized courses and managed enrollment for online classes in academic areas like math, reading, science, and writing for diverse learning needs, including exam prep, post-secondary training readiness, study skills, and organizational strategies, all using Edmentum as an online LMS Liaised with cross-functional departments for occupational-based training staffing needs Assisted with new hire development and orientation of RISE Program for EVC Associates and Techs in the facilitation of workshops and ongoing coaching supports to career ladders and pathways Represented department in monthly meetings in collaboration with 1199 SEIU, including Labor Management Committee and Joint Training Fund

 Instructed students in mathematics and language arts using a variety of techniques, such as creative lesson planning, structured delivery, and repetition Utilized differentiated instructional strategies in order to maximize comprehension in one-on-one and small group learning environments Implemented targeted technological resources to educate in an online setting through the use of Blackboard, SMART Technology, Zoom, MS Teams to foster a supportive learning community Incorporated gathering and culturally driven activities into the classroom, thereby successfully bridging cognitive barriers otherwise hindering forward academic progress

 Introduced program processes to prospective applicants and community residents throughinformation sessions Administered all Diagnostic and Assessment Instruments Provided learning recommendations and identifies possible academic support resources Scored and evaluated Diagnostic written prompt, portfolios, and assessment items Met with NEDP learners as necessary to resolve problems/conflicts Conducted in-office checks after appropriate generalized assessment tasks Maintained confidentiality of program administrative files and client records as required Arranged appointments and in-office checks with clients with timely and appropriate feedback Collaborated with all office staff and personnel of CAFL Referred NEDP learners to appropriate services including academic support, counseling, college and career exploration, and student support contacts

 Design and develop online curriculum for hybrid courses in Continuing Education – Review of Math Skills, Literacy Skills Development – in order to promote practice, retention and access to online learning management systems Coordinate scoring and assessment of competencies in National External Diploma Program (NEDP) Facilitate intake and testing of adult literacy students Achieve learning goals through the use of academically compelling curricula, including integration of Common Core State Standards Improve NRS student educational functional level by an average of 1.5 EFLs per student Maintain structured correspondence with students by exchanging achievement expectations, both through immediate and long-term goals and investments Maximize instructional time and resources by way of relevant scholastic lessons and drills designed to measure a positive learning vector