Laura Eilers Email & Phone Number

Conway, Ar, Us

Conway, Arkansas, Us

Conway, Arkansas, Us

The team I worked with was called IAMOPS (Identity Access Management Operations). I managed system access for existing users, new associates/contractors as well as terminated users. I reviewed and ensured that all user access complies with security policy and that exceptions are documented and authorized. I developed, implemented, and maintained procedural documentation for audit purposes as well as for training of new team members.I managed access to systems: Active Directory and Red Hat Directory Services, Okta, Office 365 Exchange Admin, Workday, WINS, TACACS, PKI, LDAP, Metadata, IBM Sterling File Gateway (FTP), SharePoint, and Firepass VPN. I also used PowerShell scripts to create user accounts for Active Directory as well as create user mailboxes on O365 Exchange. I have managed users in Peoplesoft, Opsware and the Mainframe. I have used UNIX shell scripts to create server user accounts.I am accustomed to working with strict deadlines in a fast-paced environment, onsite as well as remote.As part of my professional training, I achieved the ITIL Foundation Certificate in IT Service Management (effective March 9, 2017).

Conway, Arkansas, Us

I started my career with Acxiom by providing administrative support for three leaders and 90 associates of Information Security, Network, and Business Integration departments.I served as a liaison between the leaders and the associates. I was the point of contact for all internal communications, including benefits and payroll. I handled all office correspondence and scheduling, including screening calls, managing email, calendars, travel arrangements, and expense reports. I also coordinated equipment and conference room requests. I scheduled monthly and quarterly department meetings; prepared/distributed meeting minutes, prioritized action items, and created PowerPoint presentations for department meetings. I assisted the leaders with onboarding as well as annual reviews. I updated and published the department website, distribution lists, phone lists, and organization charts.I issued purchase requisitions for associate hardware, software, phones, pagers, and educational materials.I served on the company Leadership Team and Associate Committee, meeting monthly to coordinate employee activities.

Us

I provided administrative support for the Director of Human Resources and the department. In addition to daily duties, I coordinated Expat orientations, processed time fringe and payroll for the department and for Alltel's global employees.I prepared invoices for accounts payable, updated the monthly budget, maintained the confidential personnel files of Expats and the department.I processed entrance and exit interviews, gathered data for unemployment claims, maintained Alltel's global phone directory, monthly reports, mail-outs and distributed material to the field.I maintained the Expat online bulletin board and prepared the weekly pouch mail to send out to the global offices. I also maintained office supplies and worked on projects as assigned.

As an Inside Sales representative, I provided inside support for large international accounts. I developed excellent relations with customers and suppliers. I effectively solved problems regarding claims and internal processes. I also provided back-up support for the outside sales team. I prepared quotations and submitted orders. I completed all of my projects on or ahead of schedule. As a Project Administrator, I managed customer projects from start to completion. I submitted orders and also expedited the orders for the best possible shipment. I issued weekly status reports to customers, ensured all drawings and inspection requirements were met, and authorized material returns. As an Expediter, I expedited orders by communicating with suppliers to obtain and/or improve shipment dates to meet the customer's requirements.

24 Credit Hours Towards A Ba, Computer Science

Graduated With A Diploma, General Studies