Responsible for the definition and administration of new projects, working directly with corporate, coordinating multidisciplinary engineering teams for the market launch of new projects per Year a timely manner, with quality and within cost, satisfying the needs of our customers.

Responsible to coordinate multidisciplinary team to meet customer demand in timely manner ensuring the quality reaching the monthly sales objectives. • Coordinate activities with planning and distribution to ensure deliveries.• Inform to customer of delivery commitments dates.• Generate and maintain orders in ERP system. • Track all open orders to ensure on time delivery (OTD)• Work with program manager to coordinate activities of Customer focus team to ensure program processes.• Prepares program reports for management and clients. • Work with Accounting to keep customer account up to date to include resolving late payments, RMA, Credit Memos, price verification and adjustments.

Overseen:• Data Integrity• Bill of Substance Data Management• Product’s photography for online sales• New product versions planning• Engineering documentation for Customer ServiceDevelop people, manage workload and supervise systems to assure required dates are met and opportunities to improve are identified and addressed to improve customer service.

Responsible for the definition and management of new product introduction projects, creating a link between the manufacturing plant and corporate, coordinating multidisciplinary teams and activities towards meet the customer requirements such as quality, quantity, date and cost.

Responsible to assure product versions for language variations (products for different markets) start production on time meeting all quality requirements.

Achievements• 5 Kaizen Events performed• Implementation of 5’S in Mechanical Laboratory, Quarantine Area, Engineering Room, going from level 0 to level 2• Improvement of 30% of line installation time using SMED Methodology.• 9 5Ss training sessions performedActivities• Prepare kaizen pre-work with the teams• Prepare lean training material• Lean tools trainings• Coordinate kaizen