Laura Dessì Email & Phone Number

Cagliari, Sardinia, Italy

Italy

◻️ Long-established experience in customer service:thorough understanding of clients’ needs, reading between the lines and approach them with empathy to guarantee satisfaction and loyalty, along with excellent skills in dealing with upset customers or situations of emergency and working under pressure.◻️ Cooperative relationships with foreign companies has developed a great intercultural communication beside cooperation and negotiation skills.◻️ Being in the position of an… Show more ◻️ Long-established experience in customer service:thorough understanding of clients’ needs, reading between the lines and approach them with empathy to guarantee satisfaction and loyalty, along with excellent skills in dealing with upset customers or situations of emergency and working under pressure.◻️ Cooperative relationships with foreign companies has developed a great intercultural communication beside cooperation and negotiation skills.◻️ Being in the position of an independent worker has definitely developed not only my managerial and back office skills, but also taking care of marketing related duties and personal accounting. Show less

Curno, Lombardia, Italia

◻️ Maintain a positive, empathetic and professional attitudetoward customers and, ensuring customer satisfaction.◻️ Ensuring proper merchandise presentation and goingabove and beyond to engage with customers andeducating them about what the brand has to offer.

Regno Unito

◻️ Advising customers about choosing the right programme, type of accommodation and extra services offered by our partner schools.◻ Boosting back office skills such as customer service, bookeeping, sales, quotations and data entry.

Sarroch, Sardegna, Italia

◻️ Collect data for the dissertation thesis: "Hydraulic analysis of a distillation column (Platforming debutanizer)."◻️ Implemet and extend theoretical knowledge in a company of international importance.

Education record

Education record

Chemical Engineer

High School Diploma