Laura Diep Email & Phone Number

Dorsington, Stratford-Upon-Avon

Banbury, Oxfordshire

I maintain and develop the charity’s digital engagement in line with the communications strategy, developing engaging content that shows the impact of our work for the website and social media channels, which maximises engagement and sharing.Working closely with the fundraising team to develop, implement and maximise income opportunities online, I also work with teams across the charity to identify ways that digital can help them achieve their objectives, working with external suppliers to implement solutions. I evaluate and report on digital activity and statistics through google and social media analytics, to inform our digital strategy and ensure we are making the most of opportunities to gain supporters.

I work with relevant teams across the charity and external suppliers to identify areas whereworking could be more efficient and implement digital solutions to achieve this. This includesproducing business cases, leading large projects with multiple stakeholders, and reporting onprogress.Manage website development projects with our web agency to increase supporter engagement and retention. Ensure we have engaging content online that is informative and interesting, that clearly shows the impact of our work and represents our wider service provision.Having put a new intranet in place for the charity, I maintain and develop it to facilitate greater interaction between staff, share charity news, and reduce all staff and group emails. This is in addition to the day to day management of the website, intranet, stakeholder e-newsletters, and producing engaging content that shows the impact of our work to support our overall communications plan.

Supported the charity rebrand in October 2015 by ensuring the new brand was reflected in a revamped website and a new intranet, and that the new name and values were communicated to all stakeholders online and in e-newsletters.Main tasks:Maintain and develop the charity’s websiteWork with the training department, volunteers and clients, to develop engaging content that is informative and interesting and clearly shows the impact of our work. Day to day management of stakeholder e-newsletters ensuring content delivered is timely and relevant to the various audiencesWorking with our social media strategy, produce content for our social media channels which maximises engagement and sharing of contentWork alongside the Communications Manager and the fundraising department to implement digital elements to maximise fundraising potential of all events and activities Produce press releases and manage press enquiries.

Oxfordshire

Responsible for managing the planning, coordination and implementation of external customer communication (online and offline) and internal staff communication activity. I managed the publishing process for magazines and email broadcasts, worked with departments across the business and the Media Manager to develop effective communications schedules, led the implementation of improvements to Sesame’s websites and intranet site, wrote copy, edited and updated content on websites, managed the communications budget, and ensured timely and effective management of internal communications. I also anticipated requirements and managed two direct reports – Digital Communications Executive and Brand Communications Executive.

Bsc, Psychology

Advanced Diploma In Communication Studies, Communications

Distance learning course covering Marketing and Consumer Behaviour, Public Relations, Direct Marketing and Sales Promotion, Integrated.