Laura V. Email & Phone Number

France

Annecy, Auvergne-Rhône-Alpes, France

Fixed term full-time contract as receptionist / reservations agent at the newly opened Rivage Hotel & Spa (4* hotel). Main responsibilities:- Providing outstanding guest experience during their stay, from the moment of check-in till check-out, in line with the hotel’s standards.- Effectively handling guests queries and complaints.- Accurate payment.

Kitimat BC, Canada

Via Kitimat Valley Institute (KVI) assigned to Boskalis as HR Manager for their dredging scope on the LNG Canada Project. Main responsibilities:- Running the HR / Office Department and managing tasks related to this.- Managing the HR / Office Team. Having 3 team members reporting to me.- Responsible for the recruitment of marine crew (8 vessels) and office.

The Hague Area, Netherlands

Upon returning to BAM International’s Head Office (The Hague, The Netherlands), joined the project team that was responsible for the worldwide implementation of a new HR Information System.- Mainly responsible for the Change Management. Developing, managing and executing a global training and communication plan, meanwhile assisting the various geographical.

Panama City, Panama

Given the opportunity to work for BAM Latino America S.A. (local branch of BAM International b.v. in Panama) and overseeing all HR related matters for the Area Central & Latin America, with projects in Costa Rica, Curacao and Panama.Key tasks consisted of:- Running HR Department in Panama and executing all tasks related to this. Ranging from admin.

The Hague, The Netherlands

Promoted to HR Manager for the Head Office in The Hague and (global) Training & Development Coordinator.- Sparring partner for the Department Heads on all HR / resource related matters and being the point of contact for all employees based at the Head Office- Acting case manager for the employees at the Head Office in The Hague- Organizing, developing and.

The Hague, The Netherlands

Acted as the first point of contact for the area Americas regarding all HR related queries and assisted the areas Middle East, Africa and The Netherlands. - Organizing all aspects of long-term international assignments of employees, touching on all fields of international labour mobility (migration, social securities, compensation & benefits, taxes and.

United Kingdom

As part of King’s College London’s CIPD program a short-term consultancy project was conducted to identify the most practical solutions of restructuring work-teams and which factors to consider during redundancies.Achievements: The development of a constructive report on restructuring and redundancies that was ready for implementation.

Abu Dhabi - UAE

Started as a Finance and Human Resource trainee at Qasr Al Sarab Desert Resort, after which obtained the position of HR & Training Coordinator for Eastern Mangroves Hotel & Spa.- Assisted the Regional Director of Human Resource and Training Manager, during the pre-opening period, in setting up the human resource and training department; developing policies.

Terneuzen - The Netherlands

Worked as a contact person for all European Dow entities with queries related to Accounts Payable.

Axel - The Netherlands

The restaurant was open year round. Worked as a waitress and bartender during the weekends.

Barcelona - Spain

Mainly responsible for collecting outstanding receivables, the improvement and monitoring of the collection process, bookkeeping, travel expenses and payments. Assisted the Senior Accountants and Financial Controller.

The Hague - The Netherlands

The bar had a pioneering concept, which focused on healthy, nutritious food and beverages. Worked as part-time waitress during my studies.

Tours - France

During this five months internship, gained a wide range of experience. The main focus was on gaining practical knowledge in Food & Beverage and Front Office.

French B2, French Language And Literature, 87/100

After moving from Canada to the Netherlands and ultimately to Annecy - France, I enrolled at Alliance Française to increase my knowledge.

Msc Human Resource Management & Organisational Analysis, Human Resource Management And Organizational Analysis

Dissertation based on research conducted in two hotel properties in London. Title: Determinants of Effective Performance in a Hospitality.

Cipd, Human Resource Management/Personnel Administration, Human Resources Management/Personnel Administration, General, Associate Level

Bachelor Business Administration In Hospitality Management, Human Resources, Finance, Marketing, Hospitality Operations

Activities and Societies: * Member of Student Associates La Confrerie * Member of Sorority Amaranthus * Treasurer of Familiale Felix *.

Education record

Rotary Exchange Program

University Entrance Level Degree, Economics, Management, English, French,

Activities and Societies: Elected Member of the Student Council