We help individuals and small businesses to provide the best telecom services.• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.• Built and strengthened relationships with new and existing accounts to drive revenue growth.• Promoted positive customer experience through day-to-day supervision and management of facility.• Trained employees on proper protocols and customer service standards at T-Mobile stores.• Strengthened customer relationships with proactive and collaborative approach to managing needs.• Implemented business strategies, increasing revenue and effectively targeting new markets.• Interacted well with customers to build connections and nurture relationships.• Resolved issues promptly to drive satisfaction and enhance customer service.• Serviced accounts and proposed new products and services to maximize revenue.

We offer one-stop shop marketing services to small businesses that do not have a dedicated marketing department. Our expert staff is trained in a wide variety of marketing disciplines, giving us the ability to handle all of your small business marketing needs.http://randomwordsmkt.com/Contact me ldrain@randomwordsmkt.com

* Generation of new leads with targeted small-medium businesses through various prospecting activities, including door to door, cold calling, customer referrals, and partner relationships. * Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. * Consistently maintain a pipeline of qualified prospects that will yield production levels of monthly quota performance and above.

April 2019- March 2022

As Business Relationship manger we provided Information Technology IT Service Engagements to telecommunications providers Sprint, Virgin Mobil USA and Virgin Mobil LATAM, Verizon Wireless, Verizon Fios. Developed proposals and won client projects covering enterprise resource planning, infrastructure management and cloud services development. Involved with complex million dollar efforts covering multi-year engagements. Experienced in business process (BPO) and IT outsourcing (ITO) engagements and operations of new customer account projects including IT Services like: Applications Development, Support & Maintenance, SAP, QA/Testing, Business Analysis, IT HelpDesk Support.

AT&T Advertising solutions Business to business sales of advertising services portfolio to small and medium sized business (B2B) within metropolitan Washington D.C. Met and exceeded aggressive sales goals for broad offering including Search Engine Marketing (SEM), Search Engine Optimization (SEO), Local Online Display (LOD), web site development, internet yellow pages, print yellow pages, and event planning/marketing, web hosting and marketing lead generation. Expanded customer account base and exceeded quote by 150%. Certified Google Advertising Professional