Laura E. Amann, Pmp, Pmi-Acp, Cspo Email and Phone Number
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Connect with me at laura.e.amann@gmail.com or (703) 932-2813. Successful enterprise programs require a balance of art and discipline. The program’s design must incorporate a vision of success followed by a structured framework of plans, a sound governance strategy, creative management techniques, and frequent stakeholder communications to keep the team focused. A successful PM must combine all of these elements along with positive forward momentum in a way that respects the enterprise culture and meets the enterprise goal. I’m a certified PMP and change manager with a passion for implementing systems.TOOLS IN MY TOOLKIT:✔ Program Strategy and Planning. I create frameworks to enable project success through governance structures, technical and business processes, team structures, and standards.✔ Stakeholder Engagement / Communication. Internal relationships must be continuously cultivated.✔ Vendor Management. External relationships are critical to ensure availability of expertise. ✔ Process Design & Testing. I value the interplay of processes and end-to-end impact.✔ Agile / IT SDLC / Waterfall. I view these methodologies as highly complementary. ✔ CRM / COTS / Oracle Siebel. I have a history with systems within the Sales, Marketing, Finance, HR, Customer Care and Billing functions. KEY ACCOMPLISHMENTS:✰ Managed upgrade of external website to enhance site design and content using the Ektron CMS; 600-page site used Agile development. Proxy Product Owner.✰ Delivered continuous improvements in SOX program for 5 years (25% cost reductions annually)✰ Managed Siebel CRM COTS software implementation for Marketing and Sales. Redesigned quoting process resulting in 30% decrease in Sales interval and 20% accuracy increase.✰ Implemented 5+ sales/marketing programs with external vendor partners.✰ Established a Finance PMOAdditional Skills: End-User Adoption | Balanced Scorecard | Internal Controls | Compliance | Change Readiness | Process Improvement
Leaseaccelerator - Insightsoftware
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- leaseaccelerator.com
- Employees:
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Program And Project Manager - Customer ImplementationLeaseaccelerator - InsightsoftwareReston, Va, Us
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Program / Project Manager - Customer ImplementationLeaseaccelerator Mar 2017 - PresentReston, Virginia, UsManage multiple customer implementations of the LeaseAccelerator SaaS enterprise lease accounting software for global Fortune 500 customers. Develop statements of work and manage customer delivery expectations. Manage a core team of subject matter expert consultants to conduct discovery assessments; design and configure customer environments; develop integrations with customer ERP systems; support testing and training, and transition to customer support.
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Program / Project ManagerCelerity Dec 2016 - Mar 2017Mclean, Va, Us -
Senior Project ManagerXo Communications (Contractor) Dec 2015 - Dec 2016Herndon, Va, UsManaged the initiation, planning, design, development, testing, training, and support of several high-priority projects supporting strategic programs. Directed scope, schedule, and spending to budget. Managed cross-functional teams in multiple geographic locations. Used Microsoft Project Server and Team Foundation Server (TFS) to manage team activities, schedule, status, epics/features/backlog items, and team SharePoint site. • Initiated an agile project to connect customers to XO’s On-Net buildings with a Q1 spend of $1.5M. • Managed the successful operational product launch of a new security product in March 2016 in an accelerated 7-week timeframe. Conducted requirements sessions, established IT delivery milestones, coordinated integration and user testing, managed operations readiness activities, and partnered with Marketing to manage a go-to-market plan. • Initiated a program to separate XO’s Wireless business into an independent operating entity in preparation for a corporate acquisition. Established workstream structure and governance strategy. Managing the inter-relationship between workstream activities to meet anticipated launch date. Initiated a project to refresh equipment in 100+ locations. Initiated and developing a solution to establish systems for sales, service delivery, and billing for the new entity. -
Program / Project ManagerNreca Apr 2014 - Nov 2015Arlington, Va, UsCombine technology with business process improvements to maximize the efficiency, effectiveness and affordability of NRECA's Group Health administration business. Combine Waterfall and Agile methodologies along with Jira and MS Project to manage deliverable execution. Lead activities related to business requirements elicitation, collaboration with system developers, user acceptance testing, training, and communication. • Managing a program to implement Group Health enhancements for the 2016 plan year. Implementing enhancements across internal IT, medical integrator, and pharmacy platforms. Worked with business owners to establish business cases, perform impact assessments, establish teams, monitor project progress, report to executive sponsors, and address business decisions. • Managing projects to implement enhancements to comply with the Affordable Care Act’s Maximum Out-of-Pocket limits for 2016 and to comply with sections 6055 and 6056 to report coverage type and period to serve as verification that individuals have minimum essential coverage to enforce individual responsibility reqmts. • Managing a project to facilitate the movement of NRECA’s book of business from an older pharmacy claims platform to a newer claims platform. • Initiated and scoped a project to collect participant secondary insurance information via web portal and IVR in order to achieve Group Health trust savings. • Managed a member engagement assessment project to identify the key drivers of member loyalty and engagement. Established PM framework and internal project communication strategy; participated in interviews, focus groups, and research reviews; and facilitated efforts for internal and external team to reach key milestones. -
Corporate Program/Project ManagerXo Communications 2010 - 2013Herndon, Va, UsEstablished a program management office within XO’s Finance organization. Offered internal program and project management services to Corporate, Finance, and Marketing organizations. Established project management programs, plans, and processes for multiple, simultaneous, high-priority projects. Directed diverse workgroups of internal employees and external consulting teams to achieve success.• Managed the upgrade of XO’s external website to enhance site design and demand generation capabilities and to add the Ektron content management system. Held role as Proxy Product Owner. The site launched in May 2013. • Led XO’s balanced scorecard theme to become a Top 100 Places to Work candidate. Hands on lead for an innovation management tool implementation to facilitate employee idea collection and collaboration.• Performed an analysis of XO’s spending patterns by purchasing method using data in the Oracle Financials ERP. Performed benchmark analysis, recommended policy modifications, and developed revised policies and procedures. Developed a SharePoint policy repository. Educated employees. • Managed the implementation of a business intelligence tool to collect XO data and deliver analysis capabilities.
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Sox Program ManagerXo Communications 2005 - 2010Herndon, Va, UsResponsible for all aspects of XO’s Sarbanes-Oxley (SOX) compliance program from 2005 through 2009. Delivered successful compliance programs (no material weaknesses) with 25% cost reductions each year ($1.3M in 2005 to $230k in 2009). In 2009, implemented a control rationalization strategy to reduce program scope by 50% by reducing the number of significant accounts and by emphasizing monitoring controls. Implemented self-assessment and continuous monitoring testing. Partnered with cross-functional stakeholder teams to remediate deficiencies. Created and enforced statements of work, managed vendor budgets, participated in the RFP bid negotiation process, and used SAS70 / ISO9000 control testing to assess vendors.
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Sales Operations Senior ManagerXo Communications 2000 - 2005Herndon, Va, UsManaged all aspects of Siebel CRM software product implementation, upgrades, and operations within the Sales and Marketing organizations to meet business goals. Launched Siebel 99.6 and managed the upgrade to Siebel 7.5 for Campaign, Sales Force Automation, Price Quoting, and Sales Ordering functions. Developed yearly program goals, release scopes, process impacts, system requirements, testing, communication/learning strategy, and effectiveness reporting. Launched and managed operations for national advertising campaign, and created lead management strategy using call center vendor to pre-quality leads and distribute to Siebel.
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Sales And Care Systems ManagerVerizon Long Distance 1999 - 2000Managed sales and care systems to support internal and external sales channels for the launch of Bell Atlantics new Long Distance business subsidiary. Developed requirements, negotiated designs with development teams, tested, and evaluated launch readiness. Managed all outsourced vendor operations.
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It ManagerVerizon 1995 - 1999Basking Ridge, Nj, Us Managed cross-project IT release deliveries for several separate business subsidiaries. Transformed client business requests into IT programs and phased delivery strategies, scheduled IT development capacity, and managed deliveries across multiple IT organizations and applications. Developed an inventory of web-based front-end and IT backend systems to facilitate system asset sharing across business organizations. Built and led a multi-vendor team of 23 to successfully deliver multiple releases of new custom billing and care system. Enabled the rapid introduction of new products and services for the $2B Directory Services business. Facilitated unified billing from several sources to perform rating / discounting and produce a consolidated bill. -
ConsultantInformation Management Consultants 1993 - 1995
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ConsultantInformation Builders 1991 - 1993Fort Lauderdale, Florida, Us -
ConsultantAccenture 1986 - 1991Dublin 2, IeProcess Modeling, Data Modeling, Programming, and Requirements Development.
Laura E. Amann, Pmp, Pmi-Acp, Cspo Skills
Laura E. Amann, Pmp, Pmi-Acp, Cspo Education Details
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University Of VirginiaMis
Frequently Asked Questions about Laura E. Amann, Pmp, Pmi-Acp, Cspo
What company does Laura E. Amann, Pmp, Pmi-Acp, Cspo work for?
Laura E. Amann, Pmp, Pmi-Acp, Cspo works for Leaseaccelerator - Insightsoftware
What is Laura E. Amann, Pmp, Pmi-Acp, Cspo's role at the current company?
Laura E. Amann, Pmp, Pmi-Acp, Cspo's current role is Program and Project Manager - Customer Implementation.
What is Laura E. Amann, Pmp, Pmi-Acp, Cspo's email address?
Laura E. Amann, Pmp, Pmi-Acp, Cspo's email address is laura.e.amann@xo.com
What is Laura E. Amann, Pmp, Pmi-Acp, Cspo's direct phone number?
Laura E. Amann, Pmp, Pmi-Acp, Cspo's direct phone number is (866) 446*****
What schools did Laura E. Amann, Pmp, Pmi-Acp, Cspo attend?
Laura E. Amann, Pmp, Pmi-Acp, Cspo attended University Of Virginia.
What are some of Laura E. Amann, Pmp, Pmi-Acp, Cspo's interests?
Laura E. Amann, Pmp, Pmi-Acp, Cspo has interest in Health.
What skills is Laura E. Amann, Pmp, Pmi-Acp, Cspo known for?
Laura E. Amann, Pmp, Pmi-Acp, Cspo has skills like Program Management, Strategy, Telecommunications, Project Management, Vendor Management, Cross Functional Team Leadership, Business Process Improvement, Management, Change Management, Process Improvement, Leadership, Crm.
Who are Laura E. Amann, Pmp, Pmi-Acp, Cspo's colleagues?
Laura E. Amann, Pmp, Pmi-Acp, Cspo's colleagues are Rasika Ghag, Carol Jones, Matt Blum, Carla Luque-Torrez, Kayron (Kayde) Cunningham Evans, Cfcm, Shanta Nivedita, Ninad Bagwe.
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