Laura Easterly Email & Phone Number

Colorado Springs, Co, Us

Colorado Springs, Colorado Area

• Developed dashboards in Raiser's Edge NXT to track campaign reporting, fiscal year goals, and annual giving results.• Collaborated with members of the Foundation’s senior leadership team to record and track Foundation, departmental, and staff performance metrics.• Supported data needs of all fundraising units of the Foundation including mailing segmentation, data analytics, and reporting services.• Served as a member on the Raiser’s Edge Database Committee.• Utilized BoodleAI Guidon Platform to generate models used to segment mailing lists and enable the Foundation to target the best prospects when soliciting donors.• Worked with Gift Processing team to improve gift entry process and reduce time required for batch entry by 50%.

Colorado Springs, Colorado Area

• Designed reports and dashboards in Excel and Power BI to identify and track trends in multiple areas including donations, delinquencies, and donor cancelations.• Created metrics and projection models to track and plan for need-based inventory growth.• Worked cross-culturally with international coworkers in 14 countries to order inventory and set delivery schedule to ensure sufficient inventory was always available allowing for a 100% fulfilment rate.• Created and updated weekly inventory report which improved efficiency by allowing stakeholders immediate access to current inventory availability.• Compiled data from online donor survey results and identified recommended changes in order to improve overall donor experience and satisfaction. • Designed and executed quality checks and data validation queries to identify errors in records and ensure all database records were up-to-date and correct.

Colorado Springs, Colorado Area

• Managed a team of twelve staff - five in-office employees and seven remote employees.• Served as project manager of departmental testing for a major database upgrade resulting in a successful and issue-free upgrade for our area.• Established and improved processes to track inventory requests, improving workload balance and reducing the time-frame for identifying issues from 10 days to 1 day.• Created training for and assisted in conducting a one-week training in Honduras for Latin American coworkers, resulting in improved adherence to standards.• Worked with outside vendor to outsource departmental processes, resulting in improved efficiency and reduced costs. • Started a quarterly training program to better integrate remote employees into the team, improve their skills and educate them in the impact of their role in the department as a whole leading to increased employee engagement and decreased turnover. • Generated annual fundraising letter resulting in an 8.5% increase in donations over previous years.

Colorado Springs, Colorado Area

• Led project for annual database update, creating multiple reports and queries to track project progress and identify and resolve issues. • Responsible for entering, tracking, and filling all orders, successfully completing an average of 150 orders per year with a 100% fulfillment rate.• Worked with outside vendor to ensure orders were properly filled and shipped, and communicated special order requirements. • Created a strategy for website inventory set-up reducing the required website inventory by 50%.• Assisted in testing and trouble-shooting a major database conversion.• Served as team lead for the final year of this position.

Colorado Springs, Colorado Area

• Worked with outisde vendor to design a photo storage and export process allowing the company to maintain and update storage and export options, eliminating the need for a service contract with the vendor to make required changes.• Wrote Excel macros to format monthly reports reducing the report processing time from 15 hours to 3 hours.• Created and tested data imports, exports, and updates, reducing manual data-entry requirements.• Created and maintained test cases for testing data exports.

Colorado Springs, Colorado Area

• Led project to outsource in-house printing and scanning to an outside vendor, reducing costs and eliminating the need for temporary support staff.• Created and maintained test cases for testing data exports.• Created and maintained policies and procedures for previously undocumented processes.

Colorado Springs, Colorado Area

• Processed and logged child and sponsor letters into the database and prepared letters for mailing. • Implemented a method to export mailing data from the database eliminating the need to hand-type all labels.

Colorado Springs, Colorado Area

• Conducted background investigations for individuals applying for US government security clearance.• Scheduled and conducted interviews with those applying for clearance, as well as their coworkers, friends, and neighbors.• Composed reports summarizing the findings of the interviews according to required guidelines.