Laura Johnson, Shrm-Cp Email & Phone Number

Nashville, Tn, Us

Nashville Metropolitan Area

Franklin, Tn

My responsibilities include providing employee relations support for approximately 750 employees- conducting new hire orientation monthly, personnel investigations, engaging employees (planning events, facilitating perks programs), respond and engage to requests for assistance with workplace issues from supervisors & employees, assist directors in discipline process, conduct exit interviews and making recommendations based on interviews, develop recruitment plans, assist with promotional processes, specifically Police & Fire Assessment Centers, writing and implementing HR policies, assists in ADA coordination, manage light duty/return to work. I served on the Pension Committee as one of two employee representatives.

Franklin, Tn

Responsibilities include handling various aspects of the hiring process, including posting positions internally and externally, accepting applications, interviewing, etc... Manage & prepare personnel files. Respond to open records requests. Prepare invoices, reconcile credit card statements monthly. Interact with employees, citizens and general public.

Nashville, Tn

Responsible for managing daily workflow of 12-15 simultaneous projects and schedules of creative team members. Provided creative estimates for each project based on work effect. Coordinated with account managers to facilitate creative process and to provide seamless client service. Assisted in creating process guides and training guides for creative team. Trained new account managers & team members on detailed office processes. Led weekly status meetings covering > 30 projects.

Birmingham, Al

Managed daily workflow of agency creative team. Maintained daily interaction between agency and client list, resulting in strong relationships. Provided direction and assistance as required to account team members and interfaced with all agency departments on behalf of the client on issues including marketing strategy, creative, production and media. Responsible for engaging and maintaining relationships with outside vendors and partners such as printers, photographers, media, etc...

Brookwood Mall, Birmingham, Al

Directly engaged customers to understand their needs. Answered questions about merchandise. Successfully persuaded customers to sign up for store rewards program, ensuring return customer sales. Handled cash, check and credit card transactions

Actively engaged persons to interview. Worked independently to successfully meet deadlines. Researched topics and people.