ManagementData Product OwnerSegmentation Development and MaintenanceWorkflow and Dashboard DevelopmentBusiness and Marketing InsightsReporting Process DevelopmentForecasting & ClusteringSkills/Software: Alteryx, Tableau, T-SQL, JIRA

Market SegmentationSurvey Design And AnalysisNew Product Price AnalysisMarketing Strategy and BudgetFunctional RequirementsProject ManagementBrand StrategyCustomer Experience MappingCRM Evaluation

Customer Behavior SegmentationPromotion Performance AnalysisCustomer Value AnalysisCompetition Research and InsightsSupport Research Programs (web-based surveys, focus groups and interviews)Ad-hoc Reporting & Analysis for Online Sales TeamSkills/Software: Oracle SQL, Salesforce, Cognos BI, Excel & Power Pivot, Statistical Analysis

Developed a process and relational database for tracking quality control feedbackWrote ad-hoc SQL queries and scripts to identify logical data errorsDeveloped and maintained process documentation and database standardsQuality checked 2.5 million data records from multiple analysts on deadline-driven deliveriesAnalyzed data analyst feedback to develop new standards and processesAdhered to quality procedures of company’s Quality Management System based on ISOUpdated existing PL/SQL triggers, procedures, and functionsSkills/Software: Oracle SQL, PL/SQL, ArcGIS, Excel

Performed advanced search engine queries to collect relevant dataAnalyzed data from multiple sources and created records in a relational databaseDeveloped SQL queries and scripts for processing dataVerified data using geo-spatial analysisWrote functional requirements for the design of web applicationsCreated internal training documents and presentations

Developed instructional material to train staff how to use computers, VoIP phones, and specific applicationsProvided desktop support, software maintenance, and account management in Active directory

Created original content for marketing materialManaged business finance and project timelinesTrained employees on SEO practicesConsulted clients on website strategy

Courses: Basic Math & Writing FundamentalsCreated syllabuses, tests, and exercises Managed grades, attendance, and performance data

Reviewed and corrected 10-year dataset for accuracyCollected location data using GPS and converted to GIS data layerConverted Excel spreadsheet into a relational database in AccessDeveloped survey to determine study subjects' demographic and behavioral attributesDeveloped and conducted translator-assisted interviewsResearched and compiled relevant articles, reports, and studiesCreated and analyzed maps of study area using ArcGISUsed clustering analysis to create groups among study subjectsDeveloped and scripted (AML) mathematical model for simulating grazing intensityCreated presentations of research using PowerpointPrimarily authored 8000-word journal article (see Publications)

Created maps of study area using ArcGISMaintained image processing scripts in ArcInfoPerformed spatial analysis (i.e land cover/use change map) of research areaCreated instructional web content for using satellite images with online GIS toolsPresented research at national and local conferencesCollected and organized precipitation dataOrganized and managed conferencesTrained governmental agency personnel to use satellite imagery, GPS, and GIS toolsSupervised and trained undergraduate research assistants

Navajo Watershed Project-Identified and collected 10 years of biweekly NOAA-AVHRR NDVI images for the study area-Performed statistical analysis to determine annual coefficient of variation (COV) of data using ERDAS Imagine-Performed linear regression on annual COV values to determine overall vegetation change-Performed land cover/land use change detection using high resolution satellite imagery-Confirmed data results through on-site observation-Created and delivered presentation of data resultsRangeView: Interactive Vegetation Monitoring Application-Developed and documented image processing script in ArcMacro Language (AML) to prep data for use in web application-Collected and managed GIS data layers for web application-Developed curriculum for workshops Other-Developed image processing software help documentation for computer lab-Created manual for computer lab procedures-Digitized paper maps