Laura Leonard Email & Phone Number

We specialize in turning technology investments into measurable mission outcomes. Our proven approach focuses on what grantmakers and nonprofit leaders know matters most: sustainable impact, resource optimization, and team capacity building. Just ask our client who cut their police response time from 20 hours to 30 minutes through better processes and.

Austin, Texas, US

• Demonstrated commercial potential of DEI data by designing and running a pilot; 100% ofcustomers in pilot committed to suggested DEI practices, Indeed’s top customers cited pilot asdeepening relationship and increasing.
• Defined target customer for DEI offerings by querying and analyzing quantitative and qualitativedata; yielded unprecedented email marketing open rates of up to 64%
• Set go-to-market strategy for board-level skill-first hiring campaign based on data from target customer analysis and DEI pilot; currently project managing strategy execution across 7 coreproducts and 3 company-wide.
• Created customer-facing collateral for company’s first DEI solution by defining and implementingnew positioning for existing products; generated over $3M cross-product revenue in first 6 mo

Founded a free, volunteer-run service to match folks requesting holiday meals with their neighbors who want to prepare and deliver meals. Financial contributions are directed to a local community-minded caterer who covers the meal demand beyond what our volunteers can serve. Initiative created for Thanksgiving 2020 serving 40 meals total, expanded for.

Ludwigshafen, DE

• Deployed Net Promoter System globally by collaborating with leaders to develop processes for addressing customer feedback; 1000+ customer responses received, improvement projects resourced to address feedback
• Developed strategic framework, resourcing plan, communications tools for servicing key accounts by benchmarking, interviewing customers, and engaging functional leaders; framework became basis for go-to-market strategy.

Ludwigshafen, DE

• Created digital marketing strategy based on primary research with customers and websiteanalytics; resultant mockups received positive feedback in 40+ customer interviews
• Implemented website overhaul by defining new site architecture and creating content; updatesincreased customer product awareness and increased sales leads by 156%

Ludwigshafen, DE

• Developed tool to visualize actual versus budgeted orders after a force majeure; tool used for product management decision-making and customer communication
• Collaborated with Marketing in each region to develop global picture of home care markettrends; findings incorporated into global 10 year business strategy

Auburn Hills, Michigan, US

• MBA Continuous Improvement Intern
• Developed economic decision-making model by allocating costs to get accurate part-specificproduction cost; resulted in €300K expected annual savings plant-wide
• Led team to evaluate causes of poor inventory turnover, developed and executed project plan;delivered actionable solutions to improve turnover by 51%, with €26M P&L impact

San Ramon, CA, US

Responsible for five facilities across the Western U.S., managing all capital and maintenance projects as well as serving on the facility leadership teams.

San Ramon, CA, US

Rotational development program targeted at building the facilities engineering talent pipeline. Rotations in technical standard development, equipment reliability, on-site facilities engineering, and value chain optimization.

Master Of Business Administration (M.B.A.), Global Supply Chain And Operations Management

Mandarin

Bachelor Of Science - Bs, Mechanical Engineering

Full Immersion Study Abroad, French Studies