Laura Sanders Email & Phone Number

Yelm, Washington, United States

Established lasting, professional connections with parent and child by encouraging open communication and delivering positive feedback.Oversaw household duties such as light housekeeping tasks or running errands when needed.Prepared healthy, age-appropriate snacks and meals.Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.

Washington, United States

Maintained an elevated level of professionalism with restaurant staff members and customers.

Gig Harbor, Washington, United States

Answered phone calls and provided new clients with the required paperwork to initiate service.Collected, verified, recorded and processed client demographics, insurance payments, and referral information.Developed strong relationships with referral sources, resulting in increased referrals for services provided by the organization.

Bremerton, Washington, United States

Improved student grades by reinforcing difficult concepts through interactive activities that fostered deeper understanding of the material.

Taylorsville, Ut

Through interpersonal communication motivate and encourage others to reach their health and wellness goals. Provide professional and courteous service.Host online support and accountability groups.Provide nutrition and fitness tips and suggestions. Recommend products and services based on customer goals and current level of fitness.Health lifestyle role model.

Salt Lake City, Utah

Maintained elevated levels of customer satisfaction through diligent scheduling coordination, ensuring balance of patient load for home health and hospice care teams Experience using HomeCare HomeBase for scheduling, reports, and medical records. Maintained accurate scheduling for clients and multiple disciplined staff. First-line for in visit utilization, missed visits, and employee productivity.Cross-trained to assist with data-entry, clinical records, physician order processing, and medical billing needs. Evaluated staff performance, providing feedback and guidance for professional development opportunities.

Spokane, Wa

Handled phone calls and sold cable, phone, internet, or other services such as premium channels, and international calling, achieving sales goals and milestones.Provided a superior customer experience, providing requested information and resolving complaints, resulting in one-call resolution and higher customer satisfaction and retention. Gave adequate and appropriate information to answer questions, troubleshoot issues, and resolve complaints.Evaluated customers' potential needs to make recommendations.

Spokane, Wa

Built long-term customer relationships and advised customers on purchases and promotions.Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot.Processed daily invoices and billed renewed invoices to clients.Attended training sessions to stay updated on the latest beauty trends, products, and application techniques.

Spokane, Wa

Taught group classes and one-on-one consultations about the benefits of essential oils.Empower clients to take control of their health, and advocate for nontoxic lifestyle.I exemplified how the products could assist in reaching my client's goals.Coached mentees on educational practices of DoTERRA, network marketing, and essential oils.Continuously sought feedback from clients to improve services offered while adapting to shifting market needs.Established relationships with local businesses to organize joint wellness events, broadening community reach.

Kent, Wa

Developed lesson plans in line with the curriculum.Presented lessons monthly to an average of 30 women aged 18 and above.Attended all teacher meetings and training.Fostered an atmosphere of love where all comments were heard and valued.Ensured all discussions stayed focused on the topic of the lesson.Delivered consistent results under tight deadlines through effective time management skills and prioritization techniques

Kent, Wa

Proved multitasking skills with the ability to handle multiple mediums of communication simultaneously including phone, email, and fax while working in a fast-paced environment.Receiving and distributing courier and parcels to the addressee.Prepared daily, weekly, and monthly reports on system orders.Assisted in the rewriting of policy and procedures for various office positions.Developed new scripts to allow for quicker response to customer inquires via email.Demonstrated excellent knowledge and proficiency in using MS office suite that includes, Excel, Word, PowerPoint, Outlook, and OneNote.Created shipping labels for customer returns, processed the returns and credits to customer accounts.

Kent, Wa

Provided 24/7 care to two foster children under the age of 2 for 1.5 years.Encouraged and reinforced appropriate behaviors through trauma-informed care using trust-based behavior management techniques.Attend all therapies (physical, occupational, speech, equine, etc.) and implement therapy strategies recommended.Coordinate with social workers, visitation supervisors, CASAs, and others involved in the case to ensure that all physical and emotional needs of the child are met.

Kent, Wa

Shared product knowledge with customers while making personal recommendations.Worked as a team member to provide the highest level of service to customers. Maintained and ensured the security of customer records and invoices.Developed and managed communications strategies, plans, and budgets. Conducted one-on-one client consultations to identify skincare needs and answer questions regarding the product line. Performed group facial parties upon request to allow clients to try products prior to purchase. Managed all aspects of the business including inventory control, sales and marketing, product presentation, customer relations and booking and tax preparation.

Gig Harbror, Wa

Prepared bi-weekly activities for girls 8-11 to help build their relationships with each other and establish values such as teamwork, honesty, and goal setting.Lead prepared activities and ensuring all girls were participating and being heard.Empathetically listened and talked persuasively.

Associate Of Arts - Aa, Business, Management, Marketing, And Related Support Services

Medical Billing Certificate, Medical Insurance Specialist/Medical Biller