Managing Principal
CurrentL Fay Associates partners with CPOs and CCOs in the B2B tech industry to design and institutionalize effective methods for profitable, scalable growth of their as-a-service offerings.
Apr 2023 - Present
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Laura Fay Email & Phone Number
CPO | COO | CEO | Author | Speaker | Board Member
at
L Fay Associates
1 work email found
@lfayassociates.com
4 phones found area 408 and 519
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
CPO | COO | CEO | Author | Speaker | Board Member
Location
Mountain View, California, United States
Who is Laura Fay? Overview
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Quick answer
Laura Fay is listed as CPO | COO | CEO | Author | Speaker | Board Member at L Fay Associates, based in Mountain View, California, United States. AeroLeads shows a work email signal at lfayassociates.com, phone signal with area code 408, 519, and a matched LinkedIn profile for Laura Fay.
Laura Fay previously worked as Managing Principal at L Fay Associates and Founding Member at Health Tech Capital. Laura Fay holds Master Of Business Administration (M.B.A.), Business from Santa Clara University Leavey School Of Business.
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{first}@lfayassociates.com
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Profile bio
About Laura Fay
Laura Fay is a 30+ year tech industry veteran who partners with product leaders in the tech industry to help them make effective portfolio investment decisions and drive profitable growth. Prior to her consulting career, Laura spent decades as a Product Management, Customer Success and General Business executive directly contributing to the growth and operational velocity of large well-established enterprises and a number of early-stage businesses. Laura is an author of multiple widely used industry frameworks on key business, customer and product management topics. Based on her experience advising dozens of product leaders, she co-authored Digital Hesitation" with her TSIA research colleagues where she makes the case for effective value management and its role in launching and growing successful recurring revenue businesses. Specialties: * Business Model Transformations* Platform Business Models* Offer Portfolios & Pricing* Product-Led Growth & Experience Led Growth* XaaS Product Lifecycle Management* Value Investment & Prioritization* Product Management - Customer Success Handshakes
Listed skills include Enterprise Software, Product Management, Mobile Devices, Cloud Computing, and 46 others.
Current workplace
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11 roles
Laura Fay work experience
A career timeline built from the work history available for this profile.
Founding Member
CurrentHealthTech Capital is a group of angel investors dedicated to funding and mentoring early stage companies at the intersection of healthcare, technology and mobility.
Nov 2011 - Present
Vice President & Managing Director, Research & Advisory
I oversaw the research and advisory that meets the needs of XaaS Product Managment Leaders along the four pillars of strategy & innovation, offer portfolios and pricing, experience and product led growth, and product operations.TSIA is a Global Research & Advisory firm to the Technology Industry on sustainable profitable XaaS revenue growth via unbiased.
Dec 2017 - Mar 2023
Board Chair - Diversity, Equity & Inclusion
Founding member and leader of TSIA's Diversity, Equity and Inclusion Board. This board is a group of dedicated leaders across TSIA who are passionate about improving diversity, equity and inclusion for our employees, our clients and our communities.
Aug 2019 - Jan 2022
Vp Global Customer Success & Chief Adoption Officer
Highlights include:* Founded and scaled the Customer Success function.* Established a single source for all customer intelligence within Gainsight/Salesforce. Empowered the sales and support teams with customer health insights & retention predictive analytics.* Standardized all service offerings across Professional Services, Customer Success and Technical.
Mar 2015 - Oct 2017
Vp & Chief Of Staff To The Ceo
Highlights include:* Drove the company preparations for an Initial Public Offering (IPO).* Led the process, timeline, content and investment banker interface for multiple S1 SEC filings.* Managed the investor IPO roadshows, including extensive product capability showcases* Led the company's quarterly & annual strategic planning process* Prepared all CXOs.
Mar 2014 - Feb 2015
Vp Product Management
Highlights include:* Drove the business model shift from perpetual to subscription licensing.* Delivered a market leading Unified Endpoint Management (UEM) product portfolio. * Introduced Good Dynamics Secure Mobility Platform for 3rd party ISV & Enterprise developers. * Accelerated time to market for developers via a market differentiating Shared Services.
Jan 2012 - Feb 2014
President & Gm, Global English Speaking Geos
Highlights include:* Led 125% revenue CAGR for four successive years, in English language geos worldwide* Created a differentiated and defensible market position through the development and launch of a first-of-its-kind telemedicine platform www.HappyNeuronPro.com for Geriatrics, Neurology and Psychiatry.* Built new market channels with health care.
May 2007 - Dec 2011
Vp, Product Management
Highlights include;* Launched AppExchange Mobile, a seamless mobile extensions to Salesforce’s PaaS. * Drove a 200% increase in mobile wireless subscribers through the integrated product offering combined with leveraged brand awareness and intense sales education.* Played a pivotal role in the cultural and organizational integration of Sendia into.
Jan 2004 - Nov 2006
Vp Engineering, Support & Services
* Founding executive / Employee #2* Incubated the company at Mayfield Venture CapitalLeading provider of Linux server based email, directory and calendaring solutions for the Enterprise that were plug compatible and interoperable with Microsoft Exchange & Outlook.
Sep 2002 - Jan 2004
Vp & Gm, E*Trade Business Solutions
ShareData was acquired by E*TRADE Financial in July 1998 to form E*TRADE Business Solutions, a wholly owned subsidiary of E*TRADE Financial. Responsible for the $89M P&L and all strategic and tactical operations of this B2B division.
Jul 1997 - Jun 2001
3 education records
Laura Fay education
Master Of Business Administration (M.B.A.), Business
Santa Clara University Leavey School Of Business
Financial Securities Certification, Series 7 And Series 63
Financial Industry Regulatory Authority (Finra)
Bachelors (Honors), Computer Science
Trinity College Dublin
FAQ
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Quick answers generated from the profile data available on this page.
What company does Laura Fay work for?
Laura Fay works for L Fay Associates.
What is Laura Fay's role at L Fay Associates?
Laura Fay is listed as CPO | COO | CEO | Author | Speaker | Board Member at L Fay Associates.
What is Laura Fay's email address?
AeroLeads has found 1 work email signal at @lfayassociates.com for Laura Fay at L Fay Associates.
What is Laura Fay's phone number?
AeroLeads has found 4 phone signal(s) with area code 408, 519 for Laura Fay at L Fay Associates.
Where is Laura Fay based?
Laura Fay is based in Mountain View, California, United States while working with L Fay Associates.
What companies has Laura Fay worked for?
Laura Fay has worked for L Fay Associates, Health Tech Capital, Technology & Services Industry Association (Tsia), Good Powered By Blackberry, and Scientific Brain Training / Happyneuron.
How can I contact Laura Fay?
You can use AeroLeads to view verified contact signals for Laura Fay at L Fay Associates, including work email, phone, and LinkedIn data when available.
What schools did Laura Fay attend?
Laura Fay holds Master Of Business Administration (M.B.A.), Business from Santa Clara University Leavey School Of Business.
What skills is Laura Fay known for?
Laura Fay is listed with skills including Enterprise Software, Product Management, Mobile Devices, Cloud Computing, Saas, Management, Go To Market Strategy, and Program Management.
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