Laura Fazzolari Email & Phone Number

Shelly Beach, Nsw, Au

My past freelancing roles have included, but are not limited to:-Events Manager at the YMCA Central Coast Youth Careers Expo 2021-Backstage Assistant at Lost Paradise Festival, 2018.-Backstage Assistant/Artist Liaison at Groovin the Moo, Maitland, 2018 and 2019.-Front of House Manager at Electric Gardens, 2018.-Backstage Assistant/Artist Liaison at Mountain Sounds Festival, 2018.-Events Assistant/Intern at Secret Garden Festival, 2017 and 2018.-Events Assistant at Yours and Owls Festival, 2017 - 2019.-Front of House Supervisor at Knockout Circuz, 2017.-Backstage Assistant/Artist Liaison at Fairgrounds Festival, 2017.-Backstage Assistant/Artist Liaison at The Plot, 2017.-Front of House Manager at Splendour in the Grass, 2017 and 2018.-Backstage Assistant at the Sydney Royal Easter Show, 2017.-Front of House Assistant at Spilt Milk Festival, 2016.-UC Life! Ambassador at The University of Canberra, 2016-2017

Sydney, New South Wales, Australia

-Seek opportunities to create engagement activities at CALD focused events (that represent our 60+ language groups)-Negotiate partnership agreements -Ensure community engagement activities are in line with SBS Strategic framework-Oversee the annual event calendar for the Audio, Languages and Content department, ensuring equal representation across each language group -Create marketing strategies for each engagement activity, including creating/managing KPI’s and creating marketing collateral-Manage sensitive internal/external relationships that involve complex cultural components-Recruit, train and lead a team of Activation’s casuals, including educating them of any cultural significance/sensitivity-Work as media liaison between our in-language Journalist’s and event organiser’s to create content creation opportunities -Design merchandise to use as giveaways for each event activation that is environmentally friendly, reusable, culturally appropriate and within budget-General administrative duties including managing budgets, credit card reconciliation, invoice/contract management and rostering -Oversee all on-site project management on Activation days

-Recruitment lead – manage recruitment end to end including preparing job descriptions, contractual terms/conditions of employment and selecting successful candidates for over 40 positions-Manage the new starter process including staff access cards, laptops, desk assignments and induction processes-Develop, review and implement HR policies, systems and procedures -Provide advice to employees and management -Maintain personnel records and organisational charts-Develop and facilitate workshops and training for internal and external stakeholders -Coordinate team building, inclusion/diversity and wellness initiatives -Assist in the shutdown of the company at it’s conclusion

-Provide high level admin support including notes, calendar management, inbox management and project timelines for 5 members of Management -Prepare contracts, job advertisements, event budgets and supplier management-Develop accommodation and ticketing strategies -Core trainer for project management software (Monday.com)-Assess, manage and award grants/grant applications-Interstate travel as required

-Event sales lead - including creating sales packages/catering options-Workforce management including rostering (Using Kronos) for approx. 40 team members-Design event concepts including layouts and decor (using Event Draw)-Manage event finances, room hire, run sheets, A/V Equipment, catering (EventPro)-Develop and facilitate team training workshops

Sydney, New South Wales, Australia

-Recruit, train, brief and oversee teams of volunteers of up to 30 people-Manage applications made by guests with access needs and coordinate requests-Oversee the event site is built to enable required access and travel needs-Coordinate accessibility KPI's as negotiated with Premier and Cabinet-Assist in the rollout of the Disability Inclusion Access Plan -Provides advice to internal and external stakeholders

Various Locations

Workforce operations including budgeting/rostering for teams of up to 12-Visual merchandising, KPI management and team product training -Meeting sales goals by training, motivating, mentoring and providing feedback to team members-Ensuring high levels of customers satisfaction through excellent service -Host in-store events and customer experiences-Manage online sales and click and collect systems -Responding to customer/team complaints and concerns

Terrigal, New South Wales, Australia

-Manage on-site event operations-Create run sheets and settlement reports-Artist and repertoire scouting-Assist with social media/email marketing -Ticket sale management -Rider management-Consult with venue licensees

Entertainment Management

Cert Iv Project Management

Diploma, Business Administration

Diploma, Business

Certificate Iii, Property Services

Cert Iv In Celebrancy