Laura Ferrer Email & Phone Number

Barcelona, Ct, Es

Barcelona

Identifying Business OpportunitiesBuilding and Maintaining RelationshipsNegotiating and Closing DealsCollaborating with Internal Teams

Barcelona, Spain

Sky-tours was acquired by the Chinese group, Glory Holiday GroupProvide consulting, marketing services for the development and promotion Develop partnerships with suppliersCoordinate the work of programmers to implement correct channel managers and hotel suppliers. Provide reporting and analysis of results.Conduct online marketing research and experiments

Barcelona, Cataluña / Catalunya, España

Management and optimization of the big XML accounts (Travel agencies) of the Company. In charge of several countries,UK, Ireland, Germany, Canada and Romania. Constant business trips to this countries to build a customer loyalty. Technical knowledge of the XML API/IT for the management of accounts b2b-b2c, management of the agency credits limits, negotiation of the yearly OR, sales analysis and market research to know sales trends and increase the business.

Barcelona Y Alrededores, España

Identify new opportunities in the UK, Russia, Romania and Holland . Market research and prospecting. Investigate new lines of business, focused on the online distribution of hotels to TTOO and AAVV. Negotiation of conditions, contracts, overrides and credit lines. Attendance at national and international fairs where customer relationships are established and strengthened as well as new business possibilities are explored. Trips to commercial development areas to retain and attract new customers.

Amsterdam

Do all the orders of all the necessary items for the department, weekly orders for the bar and breakfast (SAP), control the breakfast room during the service. I did the training to the other employees of the new system( TMSforPOS of SAP) we used to control all the entire services. Administration duties and helping the front desk when was needed.

Amsterdam Area, Netherlands

Welcome customers to the hotel and helped them with their doubts and gave them some tips about the city. Check in/out at the hotel. Selling tickets from the Lindbergh Company, events and train tickets. Managed new reservations and group reservations. Working with the Hotel Concepts System that changed the system to LodgeGate. I also worked with the Channel Manager Cubilis. Helping at the bar and breakfast room when was needed. Manage of the overbookings.

Barcelona Y Alrededores, España

Creating weekend getaways, negotiating prices with the hotels to get best offers from them. Managing content in the website for a useful and clear presentation for the final client.

Hotel Silken Sant Gervasi

Internship at the commercial department and sales management. Commercial visits to all corporate companies to sign new agreements for 2013 . OPERA was the hotel IT system we used.

Sabadell Y Alrededores, España

Responsible of promoting digital strategies and brand awareness in social networks.

Check in/ out for all the clients. New reservations, room list before check-ins. Face to face with clients recommending some excursions, events and tips of the city Helping the events team with their duties and helping the F&B team . Skills in SAP Hotel computer system.

Teamwork under heavy pressure in the kitchen doing the daily buffet at the restaurant Orió.

Marketing assistance and controlling all the existing product in the premises and the stock. Weekly inventory

Programa Thepowermba Business Expert, Administración Y Dirección De Empresas

Grado En Direccion Hotelera, Tourism And Travel Services Management

Gestión Comercial Y Marketing, Business, Management, Marketing, And Related Support Services

Education record