Laura Fieder Email & Phone Number

London, On, Ca

London, Ontario, Canada

- Total portfolio of over 200 business clients with a total of over $75 million in lending and $125 million total (including investments, deposits and lending)- Portfolio focus of Owners with $250,000 to $2,500,000 in deposits and loans - Sales position focusing on maintaining and strengthening the relationship and share of wallet with commercial and agriculture clients within my portfolio.- Provide advice and credit expertise to meet the needs of my clients and analyze their financial information. - Monitor account risks including overdrafts and delinquencies. - Complete annual reviews on lending accounts to monitor changes to risk level and provide value to clients through efficiencies like Business Solutions services like direct deposit programs, credit cards, foreign exchange platform, cheque scanning program, and more- Participate in community events to network and build rapport.

London-Elgin-Oxford Region

Total portfolio of over 500 business clients with a total of over $36 million in lending. Sales position focusing on maintaining and strengthening the relationship and share of wallet with commercial and agriculture clients within my portfolio. Portfolio consisting mainly of Owners with less than $250,000 in deposits or loans.Provide advice and credit expertise to meet the needs of my clients and analyze their financial information. Monitor account risks including overdrafts and delinquencies. Complete annual reviews on lending accounts to monitor changes to risk level and provide value to clients through efficiencies like cash management services.Participate in community events to network and build rapport.

London/St. Thomas Region

Up to a 12 month training program to learn commercial and agriculture lending fundamentals to transition into an Account Manager role and manage my own portfolio.

841 Wellington Road South, London, On

Open new accounts; contact Owners regarding overdrafts and delinquencies; identify sales opportunities; make proactive Owner contact to obtain referrals; audit and fund loans; work with team to achieve branch targets; process front line transactions; Coach Owners via various communication channels.Branch Council Secretary - organize meetings with Owner Representatives; record minutes; act as the liaison between Council and the Governance departmentChampion of the VISA Credit Card Program at my branch

841 Wellington Road South, London, On

Front line teller at Libro Credit Union being the face of the brand and ensuring Owner satisfaction is priority and any concerns are dealt with in a professional and timely mannerPersonal Wellness Champion at my branch sitting in on conference calls and relaying information to co-workers as well as distributing monthly newsletter and having health challenges in the branch

London, Ontario

Customer Recovery Manager supporting the Guest Experience ManagerAbility to recognize and eliminate bottlenecks to ensure shifts run both effectively and efficientlyMotivate crew members through incentives to reach desired shift objectives and goalsManage product quality, guest experience, cleanliness and cashDelegate tasks during shifts to get all of the work completed, train crew members and ensure crew are following proper procedures, manage and solve conflicts as they ariseSwing Manager of the Month, November 2015

London, Ontario

Crew Member: responsible for running a specified station during the shift and meeting specified management targets and objectivesPromotion to Crew Trainer in 2011: training new crew on procedures, providing on-going coaching to other crew members, being a role model during shiftsPromotion to Team Leader in 2013: directly supporting the management team, training to become a manager, excelling at all stations, being a great role model