Laura Frantz Email & Phone Number

Charlottesville, VA, US

Reston, Virginia, US

Utilities hire ICF to design multi-pronged decarbonization programs that de-silo traditional energy efficiency, demand response, EV, and other offerings. In my role as Senior Director of Product Development I am leading the development of PowerGuide®, ICF's proprietary beneficial electrification decision support platform that combines ICF's beneficial.

London, London, GB

The client, a large gas transmission and distribution company servicing 4.5 million customers, hired PA Consulting to establish data governance practices and develop supporting technology that will give its 5,000 employees clean, reliable, and accessible data and information. Laura first led the development of a Google Cloud-based Proof of Concept (PoC) to.

Reston, Virginia, US

Utilities across North America and Canada hire ICF to implement energy efficiency programs on their behalf. Laura led on-time and within-budget DSM IT systems configuration, development, and integration efforts in support of 11+ utilities and organizations using both Agile and waterfall methodologies, managing an average of USD $1M-3M annually. Technical.

Reston, Virginia, US

The client, a department of the UK government, hired ICF to implement a £1.5B energy efficient grant program, including development of a multi-phase customer and installer web-based application processing platform. Laura acted as a Product Owner for the effort, including service blueprinting, wireframing, UI prototyping, writing user stories, prioritizing.

Reston, Virginia, US

AESP is an important conference for furthering business relationships and empowering sales. ICF had an opportunity to promote our voice for utilities offering to utility clients at the conference via an exclusive voice sponsorship worth $10K, the first of its kind, featuring an Alexa app designed to help attendees navigate the conference. Laura acted as.

Reston, Virginia, US

As part of a $30M engagement with ICF, client wanted to explore whether an Alexa voice application could support customer engagement and encourage behavioral change. Acting as Product Manager, Laura performed market research, engaged with the voice practitioner community, and discussed current pain points with clients to create a vision for this new-to-ICF.

Reston, Virginia, US

Led the full lifecycle of RFx responses. Performed pre-RFP capture and research, set response schedules and compliance matrices, defined win themes, and crafted narrative arcs post-release. Configured response templates, including development of thematic graphics, and recruited SMEs and cross-organizational resources to provide proposal content. Wrote.

• Laura provided part-time business analysis services to Strategy Insight, LLC in support of the US Department of Health and Human Services/Federal Health Architecture National Institutes of Health/Office of Extramural.
• Analyzed development lifecycle enterprise process models and extracted system functional requirements;
• Supported business needs statement development;
• Analyzed raw end-user survey data, identified trends, summarized findings and prepared executive-level client briefings in support of business case;
• Evaluated Strategy Insight, LLC proposal compliance using RFP requirements validation matrix;
• Revised and finalized detailed client program needs assessment business case;

Montreal, Quebec, CA

Knowledge Management Methodology Development, National Health Insurance Company, AMS, 2001. Worked with multiple corporate and consulting organizations to create a repeatable, cross-organizational methodology for executing a major enterprise initiative. Gathered, developed, and institutionalized best practices via focus groups and user interviews.

Houston, Texas, US

• United States Postal Service ATE Knowledge Management Project
• Performed functional and technical process analysis;
• Conducted knowledge worker interviews/task analysis with several key ATE staff members;
• Defined and documented client communication and knowledge processes;
• Defined a set of recommended enterprise collaboration initiatives and developed and delivered final findings and recommendations to the client.Office of the U.S. Army Chief of Staff, Army Knowledge Online Pilot and.
• Acted as the primary interface between the client and the EDS technical team to define and develop functional and technical system requirements;

M.S., Telecommunications And Network Management

B.A., French Language, Literature And Culture