Laura Carolyn Gangelhoff Email & Phone Number

Atlanta, Georgia, United States

• Lead annual mission critical projects for four annual scholarship application cycles, coordinating cross-departmental teams, ensuring adherence to project timelines, and managing technical process for scholarship disbursement.• Spearhead the development and maintenance of 12 active Salesforce flows, enhancing operational workflows and efficiency, including the creation of 10 flows and management of 50+ active workflow rules and process builder processes.• Manage 20+ active APEX triggers in collaboration with external vendors, leading updates and transition to flow-based processes, reducing custom code dependency.• Build technical aspects of communication through Pardot, developing email templates and engagement programs, ensuring precise audience targeting for 100 to 2,000+ prospects.• Oversee seamless Salesforce record creation and update for over 3,000 application and survey respondents, enhancing data integrity and user engagement through Formassembly connectors and simplifying build by moving from complex code to no-code, low-code tools.• Customize Salesforce fields, page layouts, and developed dynamic lightning record pages, significantly reducing time to gather pertinent information from records.• Implement and maintain data integrity in Salesforce, leveraging tools like Apsona or DemandTools for data import/export/updates, and creating actionable insights through custom reports and dashboards.• Develop and implement Salesforce user training, enhancing end-user proficiency and system utilization.

Atlanta, Georgia, United States

Greater Atlanta Area

• Plan, coordinate, and support scheduling and logistics for department events and student engagement activities.• Manage marketing, recruitment, and outreach efforts for growth of Leading Edge (One-on-One Leadership Coaching), Minor in Leadership Studies, and Teams for Tech programs.• Created a strategic social media and communications marketing plan that increased student, family, staff, and faculty audience reach from 600 followers to over 1,600 followers in less than six months.• Act as a liaison with internal and external groups to create and maintain partnerships and development opportunities in support of department objectives.• Organize, market, and execute Georgia Tech’s first campus-wide Minor Fair & Showcase, which was attended by over 400 students, and brought all 63 minors available at Georgia Tech together at one time, in one place to increase accessibility for students considering adding a minor to their academic plan.• Process travel requests, payroll, time documents, personnel action forms, and generate check requests.• Support Assistant Director in managing the department budget by collecting, reconciling, and auditing monthly unit expense transactions.• Coach students by meeting with them bi-weekly to build leadership, training and confidence skills.

Atlanta, Georgia

Atlanta, Ga

• Advised recent alumni in job search, networking, and career development strategies through one-on-one in person and phone appointments • Critiqued recent alumni resumes, cover letters, and graduate school personal statements• Researched current trends in career development and pitch topics for monthly webinars; eight suggested topics comprised final spring webinar calendar and attracted an average of 31 alumni audience participants• Facilitated webinars presented by guest speakers and served as presenter for two webinars focused on career transition and resume creation• Compiled upcoming career programs and resources, alumni events, and expiring job postings to produce biweekly Jobs for Dawgs newsletter sent to over 4,500 alumni; distribute 8+ newsletters per semester• Connected with alumni and students through Brazen virtual networking events, an online text-based platform• Conducted and evaluated mock interviews for recent alumni and current students applying to medical schools• Created promotional materials for upcoming Alumni Career Services' programs, including virtual networking events and webinars• Provided support at Career Center events and programs, including Career Fairs and Resume Critique Day

Athens, Georgia Area

• Helped plan and finalize logistics for 3rd annual leadership retreat, including creating promotional materials, allocating budget funds, establishing day-of participant and committee schedule• Facilitated focus groups with past APIDA Leadership Retreat participants to gain insight and better understand how to support student needs• Implemented emerging themes from focus groups and assessment feedback to inform leadership retreat learning objectives and curriculum• Recruited, evaluated and selected four student presentation proposals that align with program mission • Constructed retreat curriculum aimed at promoting understanding in students regarding inclusive and culturally relevant styles of leadership• Created and analyzed Qualtrics survey results to inform improvements for future retreats

Atlanta, Ga

• Conducted peer program research of 12 other university Parent & Family Programs websites• Enhanced Georgia Tech Parent & Family Programs website by updating “Important Links” page and including additional resource webpages for new and returning families• Reviewed assessment data to create infographic pamphlet for professional staff: “How Can Parent & Family Programs Work with Your Office?”• Aided with planning the annual Family Weekend by coordinating with colleges and schools hosting academic receptions; updating Parent and Family Programs website with schedule, pricing, and registration instructions; testing registration site and clearly communicating changes necessary to enhance registration experience for guests• Scheduled 23 unique parent panelists participating across nine FASETs and communicate office expectations and needs to panelists• Collaborated with Director to coordinate search for newly created Parent & Family Programs Coordinator position by organizing 28 applicant resumes, creating and updating scoring sheets, and scheduling and assisting with 8 phone interviews

Greater Atlanta Area

• Supported 5 professional staff members with multi-day events for 150+ Scholars, alumni, and faculty, including an annual off-site retreat for current Scholars and Scholars Finalists’ Week, an extensive on-site recruitment event for high school seniors selected as Scholars Finalists• Collaborated with campus partners to schedule three campus tours and four facility tours for 70+ Finalists during Scholars Finalists’ Week• Reviewed resumes of 110+ Scholars and created a log outlining 94 research experiences to assist staff selecting a panel for Scholars Finalists’ Week• Coordinated off-site dinner event for 100+ Finalists and faculty members at five restaurants in Emory Point; collected receipts and procured invoices to ensure successfully and timely payment• Advise Scholars seeking summer internship opportunities by creating and recording webinars, gathering and distributing information about open positions, and coaching Scholars one-on-one

Atlanta, Ga

• Supported college-intending high school graduates via text messaging platform and other virtual communications methods with completing necessary college enrollment tasks while mentoring students with emotional support prior to the start of college• Communicated with students regarding next steps in their scholarship update and renewal processes• Assisted with planning and facilitating a summer event for counseling staff focused on college access topics

Atlanta, Ga

• Successfully assisted 206 seniors at KIPP Atlanta Collegiate in submitting over 2,500 scholarship applications; seniors were awarded nearly $4 million in private scholarships over two years• Conducted 4,503 substantial one-on-one interactions with students to provide near-peer advising on topics such as scholarships, FAFSA, and important college enrollment tasks• Developed and facilitated FAFSA Parent Night events, assisting 60+ families to complete the FAFSA within three months of opening in October• Achieved a 94% FAFSA completion rate for the senior class, 34% higher than the national average• Coached seniors daily in writing essays to tell well-rounded and personal stories• Supported annual KIPP Through College events and programs, including KIPP-Lovett-Westminster College Fairs and out-of-state college trips• Collaborated with counselors to create an environment of comfort for students and parents when discussing college plans

Atlanta, Ga

• One of sixteen advisers accepted from 500+ college advisers to join the Data and Policy Fellows• Researched if and how CAC could increase college-going culture by enhancing support for underclassmen• Contributed in biweekly meetings held to design and execute research study• Analyzed survey data submitted by 501 CAC Advisers, examining adviser interactions with high school underclassmen across the country• Presented findings to all advisers and staff at a national summit held in D.C.

Atlanta, Ga

• Supported college-intending high school graduates via text messaging platform and other virtual communications methods• Achieved the highest engagement rate of all fellows at 96.8% total campaign engagement • Personally assisted recent high school graduates with completing necessary college enrollment tasks while mentoring students with emotional support prior to the start of college

New York, Ny

• Managed daily administrative functions for executive staff by maintaining calendars, fielding phone calls, handling communications with producing teams, and more• Ensured smooth transitions when changes occurred by coordinating between various departments (control room, post, production, and more)• Assisted in script revisions and then compiled scripts and distributed daily to show host • Updated show grids, binders of staff pitches, and minute-to-minute ratings every week

New York, Ny

• Assisted in the vetting process by making 3rd party calls• Researched supporting statistics for segment content• Recorded and reported the air log of when pieces aired• Logged and transcribed footage from every shoot

Nyc

• Created budgets, managed purchase orders, and updated executive producer’s schedules• Archived video footage

New York, Ny

• Supported production and script staff, audience members, and crew while preparing for tapings• Researched and collected information used for future segments• Assisted style and other producers on field shoots and projects

Master Of Education - Med, College Student Affairs Administration

Ba, Communication Studies (Conc. Media), 3.95

Activities and Societies: NUTV and Northeastern Figure Skating Team, Minors: Media Production; Psychology