Laura Castle is a Technical Documentation Specialist with both technical and professional experience. Ms. Gauntt’s role as Program Analyst at McKean Defense Group started primarily as an assistant to a team of mechanical and electrical engineers, helping to prepare technical reports, financial reports, timekeeping spreadsheets, procurement packages, conference proposals and equipment inventory. Over time, her job grew to include general writing for a variety of codes and projects, including writing proposals, resumes, certification and accreditation packages, posters, Microsoft Project schedules, and quad charts. She has also been involved in writing, editing and formatting manuals and graphs to customer specifications. Since 2015, Ms. Gauntt has also coordinated the consolidation and editing of McKean’s Monthly Status Reports.As Marketing Communications Manager at Electronic Payment Exchange, Ms. Gauntt was in charge of organizing and managing all written communication within the company, particularly customer-facing documents. She regularly assisted the executive sales team with convention show marketing, account planning, proposal responses, and PowerPoint presentations. Ms. Gauntt organized the conversion of 800 franchise locations to EPX payment processing in five months, which included creating marketing documents, sending emails with Constant Contact, and conducting online training with GoToMeeting. In addition, Ms. Gauntt was responsible for updating and maintaining all user and administrator technical manuals, training manuals, and corporate letterhead.While working at Northrop Grumman (AMSEC), Ms. Gauntt played an integral part in the conversion of Navy technical manuals from original PDFs to formatted SGML documents that matched the updated Navy style guide. In addition, she wrote function and integration specification documents for software integration projects and installed, upgraded, and tested Navy knowledge management software. She regularly interviewed engineers and subject matter experts to help prepare manuals and procedures and participated in several Navy document style forums.Ms. Gauntt was hired by Comcast for six weeks to edit, update, and reformat facilitator and participant training guides for the Comcast University division of the company. She interviewed the training coordinators and collaborated with the Director of Sales to create practice scenarios and activities for the training, as well as create PowerPoint presentations to be used by the facilitator during the class.