Laura Gauntt Email & Phone Number

Bensalem, Pa

Write engaging and descriptive resumes for clients in a variety of professional fields

Philadelphia, Pennsylvania

Collaborate with management and employees to develop and edit internal monthly status report.Supported mechanical & electrical engineers doing research in energy efficiency for the US Navy.

Greater Philadelphia Area

-write engaging and descriptive resumes for clients in a variety of professional fields-used XHTML, WordPress to create websites in a variety of styles (non-profit, interior design, photography, small business, construction)-formatted, edited medical software user guide for online, print output-mentored high school students involved in Cedarville University Writing Camp-edited magazine articles, graduate school application essays

Wilmington, Delaware

Marketing & Communication Manager (01/2013-02/2014)Technical Communication Specialist (06/2009-12/2012)-created database of RFP responses to make completing proposals fast and efficient-converted over 300 FrameMaker files to HTML MadCap Flare files-managed the planning, set-up, maintenance, tear-down of sales convention booths-trained and managed a technical writing intern-wrote new hire training manual, coordinated with PowerPoint presentation-designed company-wide… Show more Marketing & Communication Manager (01/2013-02/2014)Technical Communication Specialist (06/2009-12/2012)-created database of RFP responses to make completing proposals fast and efficient-converted over 300 FrameMaker files to HTML MadCap Flare files-managed the planning, set-up, maintenance, tear-down of sales convention booths-trained and managed a technical writing intern-wrote new hire training manual, coordinated with PowerPoint presentation-designed company-wide document templates for Word, Excel, and Flare-assisted EVP of Sales with PowerPoint presentations, account planning documents-managed RFP response process, including writing, coordinating, printing-researched local printers for company brochure, coordinated meetings and printing Show less

Philadelphia, Pa

-formatted technical manuals with SGML, US Navy style guide-managed distribution of completed manuals to government contact-prepared confidential and secret clearance level documents for delivery-interviewed engineers to help prepare manuals and procedures-participated in US Navy document styles forum -wrote functional, integration specification documents for software integration-installed, upgraded, tested US Navy knowledge management software

Philadelphia, Pa

-edited, updated, reformatted facilitator, participant training guides-created PowerPoint training presentation based on facilitator handbook-collaborated with Director of Sales to create practice scenarios, activities

Marlton, Nj

-designed, organized, and updated comprehensive online help-wrote client-specific training manuals and user guides-initiated new format for software release notes, compiled with every release-assisted with writing content for sales and marketing literature-participated in software testing and quality analysis-created and maintained online knowledgebase and intranet-prepared procedures and quick-reference guides for the Marketing department-re-hired for short-term… Show more -designed, organized, and updated comprehensive online help-wrote client-specific training manuals and user guides-initiated new format for software release notes, compiled with every release-assisted with writing content for sales and marketing literature-participated in software testing and quality analysis-created and maintained online knowledgebase and intranet-prepared procedures and quick-reference guides for the Marketing department-re-hired for short-term contract in March 2009 to write new software release notes Show less

Willow Grove, Pa

-enhanced corporate procedures with consistent template for Sarbanes-Oxley rules-interviewed subject matter experts to write and update department procedures-created database of documents in Access with automated review schedules-managed customer service knowledge database and forms database-wrote internal procedures for creating and updating knowledgebase answers

Cedarville, Oh

-updated, maintained website with current information-created campus-wide email advertisements, PowerPoint slides, posters-assisted students with writing, editing, brainstorming

Cedarville, Oh

-assisted Mechanical Engineering professor by grading bi-monthly lab reports and senior design reports-initiated logical style guide, grading rubric-strived to create better writers by editing for grammar, clarity, style-tutored freshmen engineering students on how to write quality documents

Moorestown, Nj

-provided valuable quality analysis input for hardware manuals-created style guide for consistency within the technical writing department-reduced customer support costs with revised installation procedures

Bachelor'S, Technical Communication

Activities and Societies: Society for Technical Communication, Chapter President 2005-2006

High School, Journalism, Music, Spanish

Activities and Societies: The Playwickian Newspaper; Wind Ensemble; Marching Band; Spanish Honor Society; National Honor Society