Laura Ghisalberti

Laura Ghisalberti Email and Phone Number

Chief Sales Officer (CSO) @ Acropoli srl
Milan, IT
Laura Ghisalberti's Location
Milan, Lombardy, Italy, Italy
Laura Ghisalberti's Contact Details

Laura Ghisalberti personal email

n/a
About Laura Ghisalberti

20+ years of experience in International B2B services'; managing sales, marketing, operations and Customer Service.Business Developer and lead generator.Resourceful, dynamic, influential character, equipped with excellent interpersonal and communication skills, including P.R. and social media.A strong focus on Customer Experience and Channel relation, service and satisfaction, setting high standards throughout; aiming at all times for continuous improvement, bringing energy and enthusiasm to the Team. Commercially aware with extensive experience in the engagement of Brokers, Channel and Partners and the ability to gain the respect of key stakeholders.Strong organisational and planning abilities. Problem solver, fluent in 4 languages.Specialties: Business Development and Enterprise Sales - Team building- Customer Satisfaction.

Laura Ghisalberti's Current Company Details
Acropoli srl

Acropoli Srl

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Chief Sales Officer (CSO)
Milan, IT
Laura Ghisalberti Work Experience Details
  • Acropoli Srl
    Chief Sales Officer (Cso)
    Acropoli Srl
    Milan, It
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  • Acropoli Srl
    Chief Sales Officer (Cso)
    Acropoli Srl Oct 2023 - Present
    Milan, Lombardy, Italy
    Foster the growth of Acropoli's INTERIOR DESIGN & BUILD in Italy and Europe alongside the Team of Executives and Senior Architects, creating solid Partnerships with the Real Estate Players and intercepting -to serve them- the needs of Companies that want to effectively define the space and purpose of their assets.Channel & Partnerships.CRM.Sales Network.
    View
  • Iwg Plc
    Area Manager
    Iwg Plc Apr 2018 - May 2023
    Milano, Italia
    Area Manager (Regus, SPACES, Signature, COPERNICO, HQ)Overall Responsibility of a Group of Business Centres & Co-working. R.E. Brokers' relationshipsEnterprise Sales New business developmentLeading high performance Teams
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  • Spaces. Offices | Co-Working | Meeting Rooms.
    General Manager
    Spaces. Offices | Co-Working | Meeting Rooms. Jan 2017 - Apr 2018
    Milano, Bastioni Di Porta Nuova, 21
    Overall responsibility for the first Italian SPACES' NCO and General Management.SPACES Bastioni di Porta Nuova 21:The first Business Community in Italy!SILVER AWARD for the New Centre Opening 2017: 2nd out of 300 Centers!157 Offices.550 Office Workstations.100 Co-working CLUB Membership Workstations.1000 sqm Co-working area.One bar.One amazing panoramic rooftop for Events.Preselling, Promotion, Relations.Responsible for the proactive and reactiveSales, for the Operations, Community, Marketing & Events and Customer Service Teams. And most of all Responsible for the Clients' satisfaction!https://vimeo.com/213224497
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  • Regus
    Area Manager
    Regus Jan 2016 - Apr 2018
    Milan
    Overall responsibility for the retention, new Sales, Operations and Customer Service of the given GROUP of Business Centreswithin a designated CLUSTER AREA in Milan.Responsible for the NCO -New Centre Opening- Milan Cadorna,Via Paleocapa 7, opening September 2016.Preselling, Relations, General Management. Achieved 100% Office Occupancy in 1 quarter.Responsible for the business development of the entire range of services:proactive and reactive sales, marketing activities, Instituitional relations.Retain and expand upon existing Clients relationships, foster and create new Client relationships, manage the delivery of all Client services. Overall responsibility for the Operations and Customer Service Teams:from recruitment through training to results! People development.Networking and Brokers'​ relations.P & L management.Establish and keep relationships with Int'l colleagues and Corporate Accounts.CRM.
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  • Regus
    Dual General Manager
    Regus Aug 2015 - Dec 2015
    Milan Brera And Milan Buonarroti-Fiera
    Responsible for the NCO -New Centre Opening- Milan Buonarroti-Fiera,Via Tiziano, 32, opening September 15th 2015.Preselling, Relations, General Management. Achieved 100% Office Occupancy in 1 quarter! Overall responsibility for the retention, new sales, operations and customer service of the 2 given Business Centres:Milan Brera and Milan Buonarroti-Fiera. Responsible for the Office, Meeting + Videoconference Rooms and other Professional Services business development for the entire Network (3.000 Locations Worldwide), proactive and reactive sales, marketing activities, trade shows organisation, barter agreements, Instituitional relations.Retain and expand upon existing client relationships, foster and create new client relationships, manage the delivery of all client services. CRMOverall responsibility for the operations and customer service Teams, made up of Customer Service Representatives and two Operations Managers.Networking and Brokers'​ relationsP & L managementFiscal accountabilityFacility ManagementSupervision of the standardsEstablish and keep relationships with Int'l colleagues and Corporate Accounts
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  • Regus
    General Manager
    Regus Feb 2007 - Jul 2015
    Milano, Italia
    Overall responsibility for the retention, new sales, operations and customer service of the given Business Centres:Milan Brera, previously Milan Velasca, previously Milan Duomo.Responsible for the Office, Meeting + Videoconference Rooms and other Professional Services business development for the entire Network (3.000 Locations Worldwide), proactive and reactive sales, marketing activities, trade shows organisation, barter agreements, Instituitional relations.Retain and expand upon existing client relationships, foster and create new client relationships, manage the delivery of all client services. CRMOverall responsibility for the operations and customer service Teams, made up of Customer Service Representatives and two Operations Managers.Networking and Brokers'​ relationsP & L managementFiscal accountabilityFacility ManagementSupervision of the standardsEstablish and keep relationships with Int'l colleagues and Corporate Accounts
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  • Reed Exhibitions
    International Sales & Marketing Manager
    Reed Exhibitions Mar 2004 - Feb 2007
    Sales & Marketing prospecting for a portfolio of Trade Exhibitions in the Aerospace & Defence, Naval, Maritime, Equestrian, Food Technology Sectors.Key Accounting for Fortune 500 FINMECCANICA.Trade Press releationship.Institutional Relationships.
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  • Gruppo Ao
    Events & Marketing Manager
    Gruppo Ao Nov 2003 - Mar 2004
    Milan
    Creation, Sales and organisation of special events and shows, both Institutional and promotional events.New business development.Clients, Artists, VIP relations.
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  • Italiacasting Srl
    Hr & Events Manager
    Italiacasting Srl Jan 2002 - Nov 2003
    Milano, Italia
    HR and Events Management:Creation of the Event from the idea to the delivery.Recruitment and Coordination of the Staff both for the Agency itself and for the different Events (Exhibitions, Shows, Promotions, Networking Events).Key Accounting for FIERAMILANO SpA: selection, formation, coordination of Hostesses, Receptionists, Interpreters, Models (up to 80 per Event).New Business Development
  • Fiera Milano Spa
    Stagiaire Events Division
    Fiera Milano Spa Oct 2001 - Jan 2002
    Milano, Italia
    Stagiaire in the Events office. Personal Assistant to Dr Emanuela Talenti, Director
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  • International Know How
    Group Leader
    International Know How Jun 2000 - Aug 2001
    Malta, Paris, Cork
    In charge of groups of Italian Teenagers students on travels abroad during the summer holidays.Social and intercultural activities management along with the native teams.
  • Lycée Godefroy De Bouillon
    Lectrice/Teacher
    Lycée Godefroy De Bouillon 1999 - 2000
    Clermont Ferrand, Alvernia-Rodano-Alpi, Francia
    Italian Language and Literature's Teacher
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  • Doxa
    Telephonic Interviewer
    Doxa Sep 1995 - Sep 1999
    Milano, Italia
    Telephonic Interviewer in Italian, English and French for - FIAT AUTO's Customer Care and Assistance- Ufficio Italiano Cambi 's Intelligence and Customer Service
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Laura Ghisalberti Skills

Management New Business Development Business Development Sales Negotiation Marketing Crm Sales Management Leadership Customer Service Team Building Team Management Event Management Recruiting Market Research Sales Operations Customer Relationship Management Comunicazione Lingua Inglese Customer Experience Time Management Processi Di Vendita Soddisfazione Del Cliente Lavoro Di Squadra Strategia Microsoft Office Gestione Account Team Leadership Gestione Operativa Social Media Costruzione Di Relazioni Continuous Improvement Change Management Lingua Francese B2b Coaching Operazioni Commerciali

Laura Ghisalberti Education Details

Frequently Asked Questions about Laura Ghisalberti

What company does Laura Ghisalberti work for?

Laura Ghisalberti works for Acropoli Srl

What is Laura Ghisalberti's role at the current company?

Laura Ghisalberti's current role is Chief Sales Officer (CSO).

What is Laura Ghisalberti's email address?

Laura Ghisalberti's email address is la****@****gus.com

What schools did Laura Ghisalberti attend?

Laura Ghisalberti attended Université Lumière (Lyon Ii), Burson-Marsteller, Università Degli Studi Di Milano, Liceo Linguistico Internazionale, Scuola Media Statale Donatello, Sda Bocconi.

What skills is Laura Ghisalberti known for?

Laura Ghisalberti has skills like Management, New Business Development, Business Development, Sales, Negotiation, Marketing, Crm, Sales Management, Leadership, Customer Service, Team Building, Team Management.

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