Laura Wiltshire Email & Phone Number

Solihull, England, United Kingdom

• Support the Director of People in the development and delivery of the Group’s HR Organisational Development strategy to ensure Energy & Utility Skills has the capacity, capability and culture to successfully deliver its strategic plan. • Manage the delivery of the Group’s talent, development and succession plans to ensure the business is building and developing its current talent, both internally and externally. • Build and maintain a performance culture where success is recognised and rewarded on a daily basis.• Ensure effective capacity management, building a clear recruitment and resourcing strategy along with a strong employer brand. • Work collaboratively with the Senior Leadership Team and managers; building relationships, providing support and constructive challenge, maintaining and building their skills, in order to perform at their best. • Manage the development and implementation of HR policies which complement organisational culture and values; continually reviewing our approach as employment legislation developments.• Establish and report on KPIs that effectively benchmark and measure organisation performance.• Deliver the plans, processes, policies, standards and resources needed to execute the HR and OD strategies and oversee their effective implementation and delivery • Ensure the provision of comprehensive HR service, professional support and guidance on employment, development, communications and well-being matters. • Recommend and implement the Group’s learning and development solutions designed to fulfill organisational capability needs to include induction. • Engage colleagues across the business to ensure that they know what is expected of them and why, are committed, motivated and working effectively to deliver against the business plan and in line with our values and behaviours.

Solihull

• Deliver first line support to individuals and managers on a range of HR issues, including recruitment and attraction, employee relations and performance management.• Support all redundancy programmes by overseeing individual consultations, drafting key announcements, developing consultation scripts for managers as well as drafting supporting letters and settlement agreements.• Providing consultation to all line managers on employee relations issues, and manage all disciplinary investigations, mediation meetings and hearings within the company.• Working closely with line managers and individuals to fairly resolve all grievance issues across the organisation.• Managing the end to end recruitment process for all new employees (up to Executive level) including, development of job profiles and advertisements; designing the format of each interview; conducting interviews, assisting in the shortlisting of suitable candidates; making offers to candidates and undertaking appropriate reference checks.• Responsible for the development and delivery of the employee induction programme to enable each new member of staff to perform their new role to a high standard.• Design and implement a company-wide performance management system that is linked to the organisation’s business plan, values and behaviours. Provision of on-going consultation to management on performance related issues.• Work with Finance to manage the monthly payroll amendments along with the annual Pay Review process and associated communications.• Delivery of high quality, tailored HR consultancy solutions to range of employers within the energy and utilities sector.• Develop and update all HR and Health & Safety policies and procedures, in line with legislative changes. • Key Administrator of the Human Resource Information System.• Lead on the development of all health and wellbeing initiatives aligned to colleagues’ feedback and topical campaigns

Solihull

Processing all relevant documentation for new employees, including offers of employment, induction paperwork, obtaining and writing references.Maintaining accurate personnel files, ensuring good house-keeping standards are met.Dealing with general day-to-day enquiries either face to face or by telephone and escalating where appropriate to the Head of HR.Liaising with line managers to provide administration and co-ordination of all recruitment related activities.Supporting the recruitment process for all new employees (up to Senior Management level) including, liaising with applicants and recruitment agencies, conducting interviews, psychometric and ability testing, making offers to candidates and undertaking appropriate reference checks.Acting as the first point of contact for anyone enquiring about a vacancy.Assisted redundancy process by co-ordinating individual consultation meetings, minute-taking and drafting supporting letters.Co-chairing the Employee Representative Forum responsible for implementing a variety of employee-led initiatives to create a positive and rewarding working environment.Monitoring all staff absence, designed and processed return to work paperwork, producing absence and performance KPI’s to be shared with the business on a monthly basis.Arranging and attending disciplinary/grievance hearings to take notes and advise on policy.Conducting investigation interviews to take notes and produce witness statementsAdministering the leavers process, conducting all exit interviews.Developing and implementing a new, user-friendly employee handbook to reflect the company culture.

Solihull

Reporting to the Business Support Manager, acting as the interface between Energy & Utility Skills and its internal and external customers.Providing frontline customer service, information advice and guidance and administrative support.Processing EUSR sector registrations cards, maintaining accurate data including invoicing instructions to Finance.Identifying membership opportunities and processing membership enquiries.Identifying potential process and practice improvements and making recommendations to appropriate line managers.Actively supporting all team members and providing resources to enable all team goals to be achieved successfully.

Cipd Human Resource Management Diploma, Level 7

Bachelor Of Laws (Llb), Law