Laura Walters, M.A. Email & Phone Number

Charlotte, Nc, Us

Miami, Florida, United States

San Francisco Bay Area

Organizational Strategy, Change & Effectiveness- Designed and led yearly department-wide goal-setting process for EVP to ensure leadership alignment and bottom’s up engagement promoting alignment and ownership- Designed survey, facilitated focus groups and simplified complex anecdotal data to inform leadership and enable creation of a relevant organizational health strategy- Provided executive coaching and advisory to leadership team on implementing organizational health strategy… Show more Organizational Strategy, Change & Effectiveness- Designed and led yearly department-wide goal-setting process for EVP to ensure leadership alignment and bottom’s up engagement promoting alignment and ownership- Designed survey, facilitated focus groups and simplified complex anecdotal data to inform leadership and enable creation of a relevant organizational health strategy- Provided executive coaching and advisory to leadership team on implementing organizational health strategy, culture & talent related initiatives, change and comms activities- Partnered with functional leadership to define purpose, key behaviors and priorities to align leadership team, improve ways of working in a remote environment and provide clarity for broader team on prioritization- Established systems and methods to track efficacy of team strategy implementation and ensure desired objectives are achieved- Expertise in visual communication and storytelling resulting in high impact presentation and team and department knowledge and understanding of key messages Show less

San Francisco Bay Area

Training Development- Created & produced 15 high-quality training videos and job aid to enable key stakeholders to effectively execute job with reduced wait times for their customersFinance Transformation & Change Management- Quickly established trust to encourage, advise and coach a diverse set of stakeholders across project & leadership team to gain alignment on change strategy & path forward- Led all visual communication strategy and efforts to provide clear & concise… Show more Training Development- Created & produced 15 high-quality training videos and job aid to enable key stakeholders to effectively execute job with reduced wait times for their customersFinance Transformation & Change Management- Quickly established trust to encourage, advise and coach a diverse set of stakeholders across project & leadership team to gain alignment on change strategy & path forward- Led all visual communication strategy and efforts to provide clear & concise messaging for leadership and various cross-functional stakeholders to ensure alignment and engagement Show less

Berkeley, Ca

-Partner with head coach to design and run sessions according to set learning outcomes (dribbling with ball, possession, attacking in the offensive third)-Established team guidelines and expectations to outline actions and behaviors that exemplify teamwork, discipline and leadership -Create opportunities for players to observe and communicate how team is performing in relation to team guidelines and expectations

Oakland

Change management work stream co-lead for a large HR cloud system integration: - Contributor to cloud strategy ensuring stakeholders are at the center of our change approach and are ready, willing and able to adopt changes -Developer of the process in which to build relationships, engage stakeholders, and capture change impacts for the change, training and communication team to effectively and smoothly transition the organization Internship and Community Benefits… Show more Change management work stream co-lead for a large HR cloud system integration: - Contributor to cloud strategy ensuring stakeholders are at the center of our change approach and are ready, willing and able to adopt changes -Developer of the process in which to build relationships, engage stakeholders, and capture change impacts for the change, training and communication team to effectively and smoothly transition the organization Internship and Community Benefits Team-Partnering with colleague to build infrastructure for an internship program and community benefits offering -Identify needs and wants of colleagues to select and screen potential interns to ensure the best fit Show less

San Francisco Bay Area

This is what I do to feed my soul. Soccer is and always will be a passion and a guide informing how I translate my skills to the workforce. In these sessions, I do much more than coach technical skills. I am providing a space for players to learn about themselves as players and develop holistically. Using the training of skills, technique and concepts as a tangible foundation to also teach the mental and emotional aspects of being an athlete. This combination of tangible and intangible is my… Show more This is what I do to feed my soul. Soccer is and always will be a passion and a guide informing how I translate my skills to the workforce. In these sessions, I do much more than coach technical skills. I am providing a space for players to learn about themselves as players and develop holistically. Using the training of skills, technique and concepts as a tangible foundation to also teach the mental and emotional aspects of being an athlete. This combination of tangible and intangible is my secret formula to developing strong and empowered leaders. I am continuously learning and adapting the design of each session to meet the needs and wants of each unique client. Asking questions, to create curiosity about ones strengths and areas for development. Encouraging failure, to change the way they approach losing. Acknowledging small and big wins, to keep motivation and engagement high. Overall, efforts to challenge and build real confidence while instilling a life long love for the creativity and beauty of the game. Copy and Paste this link to book a session: https://www.coachup.com/coaches/laurah-8?edit_mode=false Show less

Oakland, Ca

Strategic Delivery:Develop, build and integrate functional and cross functional strategies with tactical operations (day-to-day work) to enable clients to engage with and deliver on the organizations mission. Design and support delivery of facilitations to create strategic plans, increase team effectiveness and leader capability and capacity. Analyze and synthesize large quantities of complex data into simple, palpable formats using PPT to orient clients to varies tools used to… Show more Strategic Delivery:Develop, build and integrate functional and cross functional strategies with tactical operations (day-to-day work) to enable clients to engage with and deliver on the organizations mission. Design and support delivery of facilitations to create strategic plans, increase team effectiveness and leader capability and capacity. Analyze and synthesize large quantities of complex data into simple, palpable formats using PPT to orient clients to varies tools used to achieve shared visionsProvide ad-hoc coaching to aide senior executives to help overcome varies personal, team and organization challenges Portfolio Management:Draft final budgets and scopes of work across a 2 million dollar portfolio of projects resulting in high profitability and marginProvide high quality service and client outcomes leading to new business and the highest average client satisfaction rating in the companyDraft status updates weekly to keep project awareness high and on track Manage/ update and adjust all back end systems (i.e Clarizen Salesforce, Box) when needed for internal teams to track and record delivery data to ensure organization and project team efficiency Maintained a low margin of error regarding all logistics, planning and design across 10+ projects resulting in smooth on time, accurate, delivery of servicesClients include a variety of culturally diverse, mid-size and large organizations: Genentech/ Roche, On Lok, Mizuho OSI, Amgen, VMware, MyoKardia Show less

Berkeley, Ca

Collaborated directly with managing partners to organize, curate and bolster content into standard frames for 7 leadership development offerings. Thought partnered with managing partner and lead consultants to provide new insights, fresh perspective. Developed a project plan to providing clear next steps to guide the process closer to completion.

Performance Management Initiated change effort regarding Performance Management redesignConducted informal interviews cross departmentally to identify organization needsDrafted project plan including recent trends, employee feedback and insights into future vision to pitch to COO/CFO Led implementation of one initiative to promote real-time feedback through monthly check in program Increased administrative efficiency by formalizing employee onboarding and training… Show more Performance Management Initiated change effort regarding Performance Management redesignConducted informal interviews cross departmentally to identify organization needsDrafted project plan including recent trends, employee feedback and insights into future vision to pitch to COO/CFO Led implementation of one initiative to promote real-time feedback through monthly check in program Increased administrative efficiency by formalizing employee onboarding and training processes Show less

Oakland

As the first service delivery intern, supported change management projects for global high tech and bio-tech firmsGlobal High Tech Client:Interviewed a cross-section of stakeholders in order to identify barriers and leverage points which laid foundation for change planSynthesized data to draft and refine stakeholder impact analysis for communication planParticipated in weekly check in calls designed to manage client expectations and achieve project objectivesCreated a… Show more As the first service delivery intern, supported change management projects for global high tech and bio-tech firmsGlobal High Tech Client:Interviewed a cross-section of stakeholders in order to identify barriers and leverage points which laid foundation for change planSynthesized data to draft and refine stakeholder impact analysis for communication planParticipated in weekly check in calls designed to manage client expectations and achieve project objectivesCreated a draft PowerPoint presentation which summarized main elements of change project used as a basis for final communication tool Contributed to team’s successful development of change management initiative for VMware Global Bio-Tech Client:Synthesized information from 20 interviews and electronic questionnaires and created a summary report used in final client presentation to illuminate successes and wrap up the project Show less

Dublin, Ca

Actively and consistently pursued opportunities to serve as an organizational ambassador to cultivate a positive work environment. Initiated project to explore and define core values by facilitating brainstorm sessions in department meetings resulting in a collaborative list of values sparking employee engagement. Redesigned employee performance review process to align with company needs with business objectives and goals.

Pleasanton

As a Client Account Manager at SmartZip, I managed and supported 100+ client accounts for our software which provided predictive analytic's aiding realtors to get more listings. I became adept at navigating escalated client situations through active listening and empathy which created opportunities to offer appropriate solutions to meet client needs and concerns.Skilled at managing client touches to keep awareness, engagement and adoption of all new releases at a high level.Facilitated 1:1… Show more As a Client Account Manager at SmartZip, I managed and supported 100+ client accounts for our software which provided predictive analytic's aiding realtors to get more listings. I became adept at navigating escalated client situations through active listening and empathy which created opportunities to offer appropriate solutions to meet client needs and concerns.Skilled at managing client touches to keep awareness, engagement and adoption of all new releases at a high level.Facilitated 1:1 coaching and strategy sessions to brainstorm marketing ideas and encourage out of the box thinking which resulted in an increase in client confidence to create new connections, deepen relationships with existing client base and get more listings. Show less

Stockton, California Area

4 year starter. 2x Team Captain - Big West Player of the Week (2008)- Rookie of the Year (2008)- 2nd Team All Big West (2008)- 2x Most Inspirational Player (2010,2011)- 3x Big West All-Academic Team (2009,2010,2011)- 2x Big West Scholar- Athlete (2010,2011)- WPSL National Champion (2013)

Hosted on average one hundred and fifty to two hundred guests each year ranging from friends, family, faculty and staff of the University and alumni.Assisted in raising over $20,000 per year to support our program.

Master Of Arts (M.A.), Organization Development

Bachelor Of Business Administration (B.B.A.), Business- Human Resources

Activities and Societies: Cum Laude, Delta Sigma Pi, Mortar Board Honor Society, DI Student-Athlete