Laura Analia Haberstroh Email & Phone Number

Buenos Aires Province, Argentina

Buenos Aires Province, Argentina

Argentina

Full control of Airfreight and Seafreight Shipments, including FCL, LCL, RoRo and BBU cargo.End to End Cargo coordination with Carriers, Customs Brokers, Truck Companies, Bonded Warehouses and Port Terminals.Financial Management: Controlling Expenses, Supplier Payments, etc.

Buenos Aires, Argentina

- Coordinate repair activities in depots - Supervise repairments are compliant with Maersk Line standards.- Supervise Supplier´s performance based on procurement standards- Audition Repairmen Quality & performance (pre-audit of repair estimates as well as post audits of repair quality)- Execute & Supervise task related to 3rd party functions including:- Damages or total loss containers - Commercial support from operational point of view for sales & customer… Show more - Coordinate repair activities in depots - Supervise repairments are compliant with Maersk Line standards.- Supervise Supplier´s performance based on procurement standards- Audition Repairmen Quality & performance (pre-audit of repair estimates as well as post audits of repair quality)- Execute & Supervise task related to 3rd party functions including:- Damages or total loss containers - Commercial support from operational point of view for sales & customer fidelization.- Main Contributor to operational Key Performance Indicators trough increase of Supplier quality & reduce of Turn times and costs Show less

Gran Buenos Aires, Argentina

- Deliver a next Level Customer Service proposition, being able to execute an end to end customer experience. - Provide proactive solutions against customer entire Supply Chain being able to be a differentiator in Customer Logistics- Customer Care Professional certified by Maersk Line. - Pro Active Questioning, Pro Active issue resolution. - Listening, Verifying & Addressing to learn more - Main delivery of information to other departments… Show more - Deliver a next Level Customer Service proposition, being able to execute an end to end customer experience. - Provide proactive solutions against customer entire Supply Chain being able to be a differentiator in Customer Logistics- Customer Care Professional certified by Maersk Line. - Pro Active Questioning, Pro Active issue resolution. - Listening, Verifying & Addressing to learn more - Main delivery of information to other departments - Challenging situations handling. - Conversation Close: “don’t leave any point out of it”.-Customer Care role/ Improve customer relationship and deliver the promised offered. Show less

Buenos Aires, Argentina

- Booking Tasks (Equipment & Space coordination): Ask for more.- Coordination of special cargoes: - IMO - Out of Gauge - Reefer management, specialy in Patagonia ports: Mar del Plata, Puerto Madryn, Puerto Deseado & Ushuaia - Cold Treatment & Amotsphere control, coordination & followup: BlueBErries, Apples & Pears, etc. - Seasonality back up for fresh Fruit season - Mutimodal – Intermodal truck coordination.- Vessel… Show more - Booking Tasks (Equipment & Space coordination): Ask for more.- Coordination of special cargoes: - IMO - Out of Gauge - Reefer management, specialy in Patagonia ports: Mar del Plata, Puerto Madryn, Puerto Deseado & Ushuaia - Cold Treatment & Amotsphere control, coordination & followup: BlueBErries, Apples & Pears, etc. - Seasonality back up for fresh Fruit season - Mutimodal – Intermodal truck coordination.- Vessel allocation follow up (reduce dowfalls impact & increase vessel utilization)- Confection of export documentation (BLs, Specific documentation requested by other countries)-Customer usual communication & information. “always talk inform a problem with a possible solution”- Longstanding & Long-Layover follow up, cargo in transshipment: Cost reduction & customer transit time improvement against contingency’s. Show less