Laura Harrington Email and Phone Number
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A high performance leader with startup heart and big media polish, I thrive on taking calculated risks and forging new paths. A proven problem solver, I’m excited by the challenges and opportunities that arise when media and technology converge. Fascinated by analytics, I crave data and love diving deep into understanding how users consume content. With 22 years of digital experience, I’ve led teams through countless project and product releases, from modest endeavors to Olympic-scale productions. Working closely with digital product, marketing, sales, and mobile teams, I enjoy delivering the best user experience while driving revenue and innovation.
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Wordpress VipOrlando, Fl, Us -
Director Of Program Strategy & Operations- Customer SuccessWordpress Vip Apr 2023 - Present
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Operations Director - Premier CustomersWordpress Vip Nov 2020 - Aug 2023
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Technical Account Manager- Premier CustomersWordpress Vip May 2020 - Nov 2020
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Technical Account Manager- LaunchWordpress Vip Apr 2019 - May 2020Part of a cross functional team of engineers + technical account managers that own the assessment, onboarding, migration, code review, launch, and tactical check-ins for WordPress VIP Basic and Premium support-level clients.
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Sr. Director, Digital Business OperationsGolf Channel Oct 2017 - Apr 2019Orlando, Fl, UsI lead the Operational Strategy for Golf Channel digital products, working closely with Product, Technology, Marketing and Content Teams. I am focused on providing deep engagement insights to our internal teams, to help guide our projects, products, promotions, and overall strategy. -
Sr. Director, Digital Operations (Product & Ux)Golf Channel Jan 2017 - Oct 2017Orlando, Fl, UsI am responsible for Product Development and User Experience for 8 unique websites within the Golf Channel brand, as well as leading our live stream operations. I focus on defining strategic roadmaps, analyzing user insights, and producing marketable enhancements that drive engagement and revenue. I work closely with stakeholders and scrum teams to execute the collective vision. My team consists of both Product and Project Managers who are focused on the support and evolution of our B2C web portfolio.
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Director, Digital Operations (Product & Ux)Golf Channel Mar 2014 - Dec 2016Orlando, Fl, UsResponsible for Product Development and User Experience for Golf Channel web properties. Live Streaming Operations lead, focused on increasing engagement and enhancing second screen consumption.Worked very closely with Digital Marketing, Sales, Mobile, Video, and Ad Operations leads to define the product roadmap and develop unique strategies for each brand. Launched 4 new web properties/brands within an 18 month period, expanding from purely content sites to now include transactional (GolfChannelAcademy.com, WorldLongDrive.com, Feherty.com, playfantasygolf.com)Lead the development of an enhanced live streaming product for The Open in 2016, which became the most consumed live stream event ever for Golf Channel Lead GolfChannel.com team through a series of major enhancements including development of a mobile adaptive site, a golf-majors site template, and a home page redesign. Lead GolfChannel.com to record engagement, 2014-2016
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Senior Integration Project ManagerGolf Channel Oct 2012 - Feb 2014Orlando, Fl, UsLaunched the Golf Channel TVE product: Golf Live Extra- the first NBCU brand outside of the Olympics to launch authenticated live streaming on both web & mobile app.Managed the TVE integration of NBC Sports Live Extra for both web and app. Worked with 100+ MVPD partners to integrate across Golf/Sports Live Extra products.Product/Project Lead for 2014 Sochi NBCOlympics.com Authentication; Worked with 200+ MVPDs, technical teams, and partners to prepare for user authentication via web & mobile platforms.Product/Project Lead for Sochi TVE Olympics user support. Trained/supported 75+ customer support agents, 24x7,during the Sochi GamesManaged other various large scale digital integrations & projects including the GolfChannel.com CMS migration to Drupal and the redesign/relaunch of our Fantasy Golf Challenge game.
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Technical Project ManagerNbc Sports Group Apr 2010 - Sep 2012Stamford , Ct, UsProduct/Project lead for 2012 NBCOlympics.com Authentication launch of NBC Olympics Live Extra; Worked with 100+ MVPDs, technical teams, and partners to prepare for user authentication via web & mobile platformsManaged various digital projects related to NBC Sports Group events and properties including Wimbledon, Tour de France, U.S. Open, Triple Crown, Super Bowl, Sunday Night Football, GolfChannel.com, and Allisports.comManaged the technical operations of the NBC Sports Talk franchise on NBCSports.com as well as the NBC Sports partnership with WordPress VIPWorked with editorial, sales, marketing, mobile, vendor, partner, and social media teams as Project Lead from idea generation to launchWorked with digital research and analytics teams to monitor success of existing projects and create projections -
Production ManagerNbc Sports Group Jul 2006 - Apr 2010Stamford , Ct, UsManaged and organized logistics, crew, budget, and media relations for all major onsite events including the U.S. Open (5), Super Bowl (5), Notre Dame (2 seasons), Kentucky Derby (3)Managed general operations for NBC Sports Digital and acted as the department liaison between Sports finance, HR, IT, and broadcast unitsManaged games-time operations for NBCOlympics.com during the Beijing & Vancouver games
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Production & Digital Operations- Various EventsNbc Universal / Nep / Golf Channel May 2006 - Jul 2006New York City, Ny, UsNBC Universal- NHL on NBC – NHL Playoffs – New Jersey Devils vs. Carolina Hurricanes NBC Universal- U.S. Open – USGA/NBC Web ProjectNEP- The Golf Channel – Champions Tour - Commerce Bank Championship -
Venue Operations (2006 Winter Games)Nbc Sports Group Sep 2005 - Mar 2006Stamford , Ct, UsOperations Assistant to the Director of Olympic Operations, assisting in production manual development, BM Daily Reports, accreditation disbursement, BM/Venue correspondence & operation, BM Orientation, general operations.Assisted the Broadcast Manager of the Opening Ceremony onsite with accreditation, compound setup, logistics, talent, crew, production director assistance, main event and rehearsal operations.Assisted in Pre-Olympic organization of BM/TM seminar, BM Manuals, Shepherd’s Manuals, VIS Updates
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Venue ManagerTribeca Film Festival 2006 - 2006New York, Ny , UsManaged all box office operations at the Lincoln Center Loews theatre venueManaged customer flow, door sales, will call, pre-salesWorked in coordination with the house manager to ensure an efficiently run eventManaged a staff of 10 to 12 including all box office staff and volunteersStrong involvement in customer relations, high pressure situations, and event schedule management -
Affiliate Advertising & Promotion- Graduate InternNbc Agency- Nbc Universal Jan 2005 - Apr 2005New York City, Ny, UsAssisted in creative development of promotional tools and ideasPromotion related researchOperated the daily satellite feeds of promotional spots to affiliatesAssisted in various affiliate promotion needs- website, custom promos, special requestsWorked with news production teams and operated as the final check on promos before they were transmitted- video quality, scripts, slate codes (Nightly News, Today Show, Dateline)
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Web- Channel MarketingVeritas Software May 2003 - Jul 2004San Jose, California, UsManaged content for VERITAS Partner Network, a corporate extranet with +5K user baseCollaborated with internal marketing to produce web layout Created internal and external corporate web pages, including design and production of promotions, sales kits, and pure information sitesUpdated and maintained content on Channel Marketing Intranet Site -
Web StrategistUniversity Of Central Florida Jun 2002 - Dec 2003Orlando, Fl, UsManaged and coordinated the production of various web projects Collaborated with University web strategist team around usability testing for site redesignPerformed website publishing maintenance
Laura Harrington Skills
Laura Harrington Education Details
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Fordham Gabelli School Of BusinessMedia & Communications Management -
University Of Central FloridaManagement Information Systems
Frequently Asked Questions about Laura Harrington
What company does Laura Harrington work for?
Laura Harrington works for Wordpress Vip
What is Laura Harrington's role at the current company?
Laura Harrington's current role is Customer Success Operations & Strategy.
What is Laura Harrington's email address?
Laura Harrington's email address is la****@****nel.com
What is Laura Harrington's direct phone number?
Laura Harrington's direct phone number is +140736*****
What schools did Laura Harrington attend?
Laura Harrington attended Fordham Gabelli School Of Business, University Of Central Florida.
What are some of Laura Harrington's interests?
Laura Harrington has interest in Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.
What skills is Laura Harrington known for?
Laura Harrington has skills like Social Media, Video, Digital Media, Broadcast, Digital Strategy, New Media, Media Relations, Marketing, Creative Direction, Video Production, Content Management, Project Management.
Who are Laura Harrington's colleagues?
Laura Harrington's colleagues are Renan Basteris Arce, Tal Ker-Oldfield, Sean Langlands, Stefan Carstocea, Sarah Holden, Imene Imy, Peter Vibert.
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