Hervé Laurain Email & Phone Number

Chile

Santiago De Chile, Chile

SYSTRA is a global leader in mass transit and rail engineering. Its more than 6,000 employees (with more than half based abroad) specialized in consulting and engineering. The Group generates 60% of its revenues (612 ME in 2016) outside France, with references in 150 countries and 350 towns and cities.SYSTRA benefits from over 60 years of experience from its parent companies, SNCF and RATP. It employs state of the art engineering techniques and develops innovative solutions that meet the explosive growth in demand for public transport in and around the world’s largest cities, which are home to over half the world’s population.In Hispanic America, SYSTRA has been deploying transportation projects for more than 50 years, has got the more impressive references in term of public transport, and is present through permanent facilities in Chile, Colombia, Panamá, México and Argentina and many on-going projects in other countries of the region.As Managing Director of Systra Hispanic America Sector, I am responsible for the Profit & Loss of the business unit, and for developing the business of the company, achieving operational excellence and total satisfaction of our customers.

Mexico City Area, Mexico

Paris

France (Paris, Lyon)

CONTEXT : creation of Solutions Platforms in order to rationalize/improve competitiveness of international tenders, for both internal and external customers, in a context of sharp competition and extension of technical perimeter.CHALLENGES :• To penetrate new geographical markets, by optimizing resources, and by identifying competitiveness levers, in order to improve the international bids.• To move from a "products" to a "systems/solutions" approach, more competitive, recognized by customers.• To move from an opportunistic approach to a global strategy which capitalizes on the products strategy defined centrally and which leverages on the competitive advantages of every operational unit worldwide.ACTIONS & RESULTS :-Managed (hierarchical and transversal) multicultural bids teams, located in several countries (France, Canada, Belgium, Italy, USA, Spain, Brazil…). Responsible to validate all international bids worldwide.-Contributed to platform strategy by bringing: market visibility, competitiveness, cost reductions targets…-Challenged and activated all competitive levers: technical, industrial, organizational, R&D, tax, financial…-Achieved competitiveness improvement through: system approach for our solutions, improved customer requirements analysis, new localization schemes (South Africa, Brazil, India), partnerships, make or buy…-Embedded systems : 150 ME orders intake/year (bids size from 5 to 150 ME - 100 bids per year to validate)-500ME orders intake. Bids size from 10 to 300 ME. New markets entered: Australia, Denmark. New competitive scheme put in place for Turkey.

Madrid, Spain

CONTEXT : Railways signaling business in Spain, key axis of the group strategy. Growing accessible market in the coming 4 years (Spain and Portugal), very competitive with many players. Initial challenger position to develop. Operational unit not yet fully structured nor integrated to the group. CHALLENGES :• To rapidly surf on the european investments wave in order to develop the unit on new high volumes market segments. • To increase the credibility of the unit skills and capacity, in front of the customers and the group.ACTIONS & RESULTS :-Responsible for Profit&Loss of the unit (200 people - 80% engineers - 80 ME turnover).-Responsible for operations of the unit (bids, projects, engineering, supply chain,…).-Responsible for business development and proposal for an aggressive commercial strategy. R&O analysis associated to new orders and orders in hand.-Managed the rapid change of dimension of the site : deployed corporate processes & tools (DFQ, tenders, SAP) + move to new offices + achieved CMMI L2 certification.-Enhanced integration of the unit as a major regional center within Alstom group, while encouraging local strengths (creativity, dynamism, customer oriented teams,…).-In 4 years, increased sales from 50 to 80 ME, contributing for 20% of the margin of the branch worldwide.-Moved from a challenger position to a Nr3 player, recognized by customer on main lines market.-Increased market share on conventional market from 5 to 10% . Achieved entrance on new markets (ERTMS, back to Tramways market, Portugal). 1st "3rd rail signaling" project in Europe.-Critical projects delivered, new key references for the branch (Madrid IXL, ERTMS,…).

Santiago, Chile

CONTEXT : to restart the Metro signaling business in Chile and to manage complex systems projects, in a country where Alstom Transport had no operational unit anymore. CHALLENGES :• To keep leading position through operational excellence and customer confidence building.ACTIONS & RESULTS :• I've had 3 successive roles in Chile :1) Setting up of the operational unit (Signaling) in Chile 1996/1999-I implemented a projects operational unit, from scratch (operations, installation & tests, sourcing of suppliers, administrative/financial structure), achieving a cost competitive structure.-I delivered signalling contracts for the Metro SA customer (50 M€ – 30 to 100 people). I interfaced directly the customer, at all levels.-I managed the risks through anticipation, rigorous contract management and close customer management.2) Defence of the company leading position 2000/2002 -Award of new extension contracts for lines 2 and 5.-Reinforcement of customer relationship quality through excellent project execution.-Pretendering activities regarding new technologies to be introduced and new potential customers.-Transfer of some activities from Europe to Chile, for competitiveness purposes.-Closure of some non strategical activities : management of project team in order to complete ongoing projects and claims (automation contracts in mining sector, high voltage substation).3) Consolidation as a sustainable operational unit 2003/2006-Strong contributor to Alstom results in the Region, in line with the growth strategy of the signaling branch, and over performing budget KPIs.-Support to tenders and award of new contracts (line 4) introducing the new company interlocking technology for the 1st time in South America-Consolidation of the leading commercial position for 10 years.-Profitable execution of the new contracts Line 4 (60 ME) and extensions L2&5-Integration of the unit into the recently implemented Alstom Chile corporate structure.

Mexico City Area, Mexico

CONTEXT : following the award of several major contracts, need to develop the project/contract management capacity of Alstom Transport in Mexico for railways projects (safety automation, metro signaling, infras, electromechanical systems,...) CHALLENGES :• To ensure on-time delivery of complex projects, with total satisfaction of the customers. Critical projects, related to passengers integrity and with great political exposure.ACTIONS & RESULTS :• Transversal management of project team.• Successful delivery of railways contracts for the Metro network, the mexican railways company, the trolleybus/tramways city operator. Contracts between 5 and 20 ME.• Projects executed in partnership with either European or US companies

Mexico City Area, Mexico

Tender engineer for Railways projects (signaling, communications,...)

Mexico City Area, Mexico

Department manager, in charge of the maintenance teams of the French Embassy facilities in Mexico DF.

Ingeniero Civil, Ingeniería Civil - Economía De Los Transportes

Internship, Institute Of Transportation Studies

Maths Sup - Maths Spé, Años Preparatorios A Las Grandes Escuelas Francesas De Ingeniería.

Activities and Societies: Matemáticas - Ciencias físicas