Laura Lockett Email & Phone Number

Long Beach, California, United States

- Responsible for creating accurate Bill of Ladings for international shipment- Provided exceptional customer service to clients worldwide- Developed and shared knowledge of international ocean freight logistics- Prepare and review all export documentation, including but not limited to commercial invoices, packing lists, shipping instructions, and export licenses, ensuring accuracy and compliance with international trade regulations.- Coordinate with freight forwarders, customs brokers, and other parties involved in the export process to arrange and track shipments, ensuring timely delivery.- Collaborate with sales and customer service teams to gather necessary information for export documentation, such as order details, product descriptions, and shipping instructions.

Long Beach, California, United States

- Act as a liaison between clinical providers and their clients, providing operational support for virtual offices.- Answer incoming calls, inquiries, emails, and other forms of communication from clients.- Schedule client appointments based on individual provider schedules, insurance benefits, and specific requests.- Collect copayments from clients according to their insurance policies and the providers' insurance credentials.- Maintain a waitlist for clinical providers to ensure maximum utilization of available services.- Handle incoming crisis calls to ensure the safety and well-being of the callers.- Attend to Salesforce case queues, addressing inquiries and requests from clients, providers, and other operational teams.

Long Beach, California, United States

- Administer applied behavior analysis (ABA) therapy sessions to children on the Autism Spectrum, following treatment plans developed by the Board Certified Behavior Analyst (BCBA).- Utilize the CentralReach online data entry application to track clients' progress by recording their behavior and tasks during therapy sessions.- Develop and implement rewarding tasks and activities that motivate and encourage clients to practice and master specific skills targeted in their treatment plan.- Maintain consistent and effective communication with the case supervisor (BCBA) to provide updates on clients' goals, progress, and any necessary adjustments to the treatment plan.- Collaborate with the BCBA and other team members to implement behavior intervention strategies and ensure continuity of care for the clients.- Document and maintain accurate records of therapy sessions, including session notes, progress reports, and any relevant data collected.- Participate in team meetings, trainings, and professional development activities to enhance clinical skills and stay updated on best practices in ABA therapy.

Anaheim, California

- Monitor restaurant activity and assess seating needs to ensure efficient seating arrangements and maximize guest satisfaction.- Manage online dining system reservations, ensuring accurate seating assignments and timely updates as needed.- Respond promptly and effectively to guest reservation inquiries, addressing any questions or concerns they may have.- Provide exceptional customer service by serving food and beverages to guests while maintaining Disney's high standards.- Adapt communication and service approach to accommodate the diverse needs of a large number of guests on a daily basis.- Maintain a clean and organized work area, including bussing and resetting tables in a timely manner.- Adhere to Disneyland's policies and procedures, including food safety and hygiene regulations, to ensure a safe and enjoyable dining experience for guests.

Seal Beach, California, United States

- Maintain a clean and organized sales floor to ensure the best customer experience.- Assist customers promptly with any inquiries or needs related to sales floor stock.- I safely handled merchandise from the stockroom to the sales floor.- Process automated stock orders efficiently to ensure the sales floor is fully stocked.- Handle daily inventory orders, ensuring accurate stocking and rotation of produce.- Lead the unloading of grocery delivery trucks, ensuring efficient and timely processing of merchandise.- Maintain product displays and ensure shelves are properly stocked and organized.

Long Beach, California, United States

- Assisted teachers during class time, providing support and guidance to ensure a positive learning environment for children aged 5-12.- Ensured the safety and well-being of the children during field trips, maintaining constant supervision and following established safety protocols.- Implemented creative and interactive lesson plans to promote learning and spark curiosity among the campers.- Facilitated group activities, games, and crafts that encouraged social interaction, teamwork, and creativity.- Monitored individual camper behavior and intervened when necessary to maintain a harmonious and respectful environment.- Assisted in logistics and organization of daily camp activities, including set-up, clean-up, and transitions between different program components.- Collaborated with fellow counselors and staff to coordinate and execute special events, theme days, and camp-wide activities.- Acted as a positive role model for campers, demonstrating enthusiasm, patience, and a genuine passion for marine education.- Supported parents and communicated effectively with them to address any concerns, provide updates, and ensure a positive camp experience.