Laura Picozzi's Location
Fishkill, New York, United States, United States
Laura Picozzi's Contact Details
Laura Picozzi work email
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Laura Picozzi personal email
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Laura Picozzi phone numbers
About Laura Picozzi
Laura Picozzi is a Vice President at Empowered Community, Inc.. She possess expertise in customer service, social media, social networking, microsoft office, telephone skills and 25 more skills. She is proficient in Spanish.
Laura Picozzi's Current Company Details
Empowered Community, Inc.
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Vice President
Fishkill, NY, US
- Website:
- empowered.community
- Employees:
- 5
Laura Picozzi Work Experience Details
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Vice PresidentEmpowered Community, Inc.Fishkill, Ny, Us
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MinisterCeremonies By Laura Picozzi Mar 2015 - PresentFishkill, New York, United StatesI am a non-denominational minister, and I write and perform custom ceremonies for weddings and funerals, and sign marriage certificates in the townships where my license is accepted.Weddings:I like to find out what the couple's vision for their ceremony is, and I have a questionnaire of basic questions I need to know the answers to in order to tell their story. I also ask some deeper questions to get a feel for their unique love story, their personalities, and use that to create a ceremony that could only be for them. Some people want to keep it basic, some people just want a traditional ceremony and there is nothing wrong with that either I do that, too! I love spreading love and bringing two families together in a way that is tailor fit to them. I have done ceremonies on the street under a pavilion in the rain on Main Street, I've done back yard ceremonies, bedside ceremonies, and one county jail wedding. There isn't much I'm not up for! Funerals:I like to say I put the "fun" in funeral, and maybe that's why no one has hired me to do one yet. But I am fully prepared to tell the unique story of someone's life, and offer comfort to their loved ones. Whether that requires some stern and serious spiritual healing, or if laughter is the best medicine I am up for that, too!
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Direct Sales RepresentativeIt Works! Global May 2020 - May 2022Fishkill, New York, United StatesComplete daily key performance indicators.Daily self-development.Networking using social media.Promoting a line of plant-based health and wellness products.Creating original content and sharing on social media to promote products.Recruiting new team members & training them.Attending zoom team calls & virtual conferences. -
KeyholderThe Corner Laundromat May 2019 - Mar 2021Fishkill, New York, United StatesAll typical duties associated with opening or closing the store, occasionally both.Handling cash transactions, balancing the till, recycling coins, making change.Troubleshooting broken washers, dryers, the coin machine, the soap machine, the calculator, the telephone, the television, and the monitor at the front of the store.Taking customer wash & fold orders, executing them per customer request, & doing so with the most efficient and lowest cost to the company.Picking up and dropping off customer wash and fold orders using a 24 hour turn around radius.Negotiating a fair fee for pick up/drop off for customers out of our normal range.Entertaining customers, teaching elderly customers how to use their smart phones.
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Warehouse SupervisorGigglesworld Corporation Nov 2019 - Jan 2020Fishkill, New York, United StatesManaging a small team of no more than 2 additional employees.Checking the back end of ecommerce stores for new orders.Fulfilling B2B and B2C orders from start to finish:-Pulling product out of inventory to be packed.-Packing orders efficiently, safely, and discretely for shipping.-Printing labels and shipping to the customer or business.Making gift bags for events at the club.Pulling products and Dvds from inventory for adult star meet-n-greets at stores and the club.Listing signed products on Ebay.Ordering products & packing supplies for the warehouse, and cleaning and office supplies for the building. Shopping around for the best profit margin.Pulling, packing, and sending products & supplies to the 7 stores and club as requested.Inventory Management & Auditing.Delegation of daily tasks and special projects to the other staff members.Creating a daily to-do list for staff to sign off on.Communicating with store employees, the CEO, office staff, vendors, and delivery personnel. Receiving orders, checking invoices, and signing off on the invoices.Filing daily reports, invoices, and completed paperwork.Weekly cleaning of office building, trash & recycling removal.Walking the boss's Doberman. -
Vice President Of DevelopmentBusted Bear Productions Jan 2016 - May 2019Hudson Valley New YorkFielding and coming up with ideas for new film and theatre projects.Bringing treatments and proposals to the CEO.Lead a small team of no more than 5 to transition from pre-production to production.Lead a small team of no more than 3 working on needed pre-production materials such as permits, releases, equipment lists.Oversaw the execution of equipment purchases/rentals, location scouting, casting, screenplay writing, and story boarding.Overseeing production, stepping as needed on camera work.Overseeing postproduction, stepping in as needed to help edit.Overseeing promotions team of 2, assisting as needed with creating content for social media. -
Senior Front Desk Staff & BartenderRoedel Companies, Llc Aug 2018 - Feb 2019Fishkill, New York, United StatesManager on duty for the front desk evening shift, occasionally covered overnight shift.Assisted the team when the sales office was closed; showing the hotel & amenities to potential group-sales customers, taking customer information & group details, emailing info to the sales team.Created a daily spreadsheet to track competitor's prices, trained front desk staff to use. Evening & late night restaurant staff; bartending, dinner service, banquets, and late bartender for wedding groups. Setting up & decorating the dining room or meeting room for the occasion, executing the event as agreed upon by the sales team and the guests. Unofficial Front Office Manager; our front office manager was going through some personal issues, knowing what needed to be done and living so close to the hotel, I took it upon myself to pick up any slack and assisted other front office employees with anything they needed. This included coming in early, staying late, and answering my phone at 4am to help overnight staff. Accounts payable & invoice coding.Customer Service; using Hilton standards, Roedel standards, and empathy to navigate delicate situations involving guests. Occasionally intervening in domestic disputes. Keeping an eye and ear out for possible human trafficking. -
General ManagerSpeedway Llc Mar 2018 - Aug 2018Bedford Hills, New YorkAll operations associated with running the convenience store & gas station.Managing a staff of 10-15 employees, 24 hours a day 365 days a year. Recruiting, hiring, on-boarding, discipline, recognition, and keeping staff compliant with e-learning.Delegating daily tasks to staff; we had a task-chart that needed to be completed every day, some of them had to be done once per shift. This chart was a guide of things we needed to do daily as a team to pass our random monthly inspections, which this store was not passing when I took over. I quickly found that if I let everyone decide what they wanted to do, the bulk of the necessary work did not get done. If I assigned everyone a color, and then highlighted the tasks in their color. This held individuals accountable, the necessary work was completed, and we started passing inspection.Inventory Management & ordering.Daily Sales reports.Monthly profit & loss reporting; looking at past months for trends, using these reports to improve the store.Enforce Speedway's brand standards & sales quotas.Customer service; handing difficult customers, trouble-shooting difficult machinery, and navigating sensitive situations with the public, police, and employees. Communicating daily business & needs to the District Manager.Attending Speedway's regional conferences & training. -
Assistant General ManagerSpeedway Llc Dec 2017 - Mar 2018Carmel, New YorkMaintaining store-wide operations; cashiering, customer service, cleaning the store & various appliances, stocking shelves, food safety procedures, food preparation, & discarding expired goods.Daily Sales Reports.Inventory of grocery, automotive, cooler, dairy, cigarettes & lottery.
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Front Office ManagerRoedel Nov 2016 - Dec 2017Mt. Kisco, NyManaged the Front Office, a team of anywhere from 6-12 employees at a time including overnight staff.Won a contest as one of the top 5 most improved Holiday Inn properties in our region in 2017.Worked relentlessly to improve our key performance indicators & guest reviews by re-training all staff, creating better communication between all departments, and created a service recovery program. Created and enforced employee conduct guidelines while on the property. Occasionally employees would need to stay at the hotel either for weather or because they were working such long hours, and in the summer we had a pool that many of the employees wanted to use. There needed to be rules and standards for these occasions. Enforced Intercontinental Hotel Group brand standards, and Roedel Company standards.Oversaw the overnight crew, occasionally covering for them if needed.Training of all new staff.
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Night Audit SupervisorRoedel Companies, Llc Jan 2015 - Dec 2016Fishkill, New York, United StatesAll operations associated with the hotel's Front Desk.Training & supervision of overnight staff.Made all overnight processes as efficient as possible.Created comprehensive training guide for the overnight shift, which is still being used. It was made so anyone trained for the front desk could do the overnight shift in an emergency.Created Microsoft Excel spreadsheets to track guest giveaways. This resulted in more accurate inventory and department heads receiving bonuses they had not been getting.Created a cover sheet for the overnight report packet where staff would communicate any issues from their shift that kept them form completing their work. This allowed me to fix said issue, and give the staff member additional training.Was trained in coding invoices & entering accounts payable.Used downtime to assist morning staff such as setting up for breakfast, making coffee & spa water, preparing departing guest folios, and preparing reports.
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Customer Service SpecialistPrice Chopper Supermarkets May 2010 - Jun 2014Warwick, NyFrom 2010-2012 I worked as a seasonal, floating employee while I attended college. During this time I:Worked the front end as a cashier, a service action manager, running 5 self check-out registersIn the café as a barista, using and maintaining the espresso machine, making milkshakes, smoothies, and cashiering for the food court area. Preparing food and doing dishes as needed.Stocked the grocery, health & beauty, & dairy shelvesPrepared and served samples showcasing our store brands.Assisted customers in the bakery, minor cake decoration, slicing and packaging artisan breads.In 2013, upon returning home from college I started working full time behind the customer service desk where I:Opened & closed the back office & customer service desk.Balancing, making & recording deposits & withdrawals, and receiving and adding change orders into the safe.Performed pick-ups, balanced cashier tills & self check tills, distributing clean tills at start of employees shift.Completed financial reports showing any discrepancies, completed daily sales reports.Directed phone calls, took messages, communicated to department heads.Money Orders & Western Union Transactions, Anti-Money Laundering training, Suspicious Action Reports.Lottery and cigarette sales and inventory.Sent & received faxes.Processed and organized lost and found items.Covering for Front End Supervisor for breaks and lunch. -
Media SpecialistSidewalk University Nutrition Education Npo Jan 2008 - Jun 2014Warwick, NyAttending events held by Sidewalk University Nutrition Education.Taking photos and videos documenting the events attended.Packaging photos, video, and audio to be shared on the organization's website & social media websites.Use media from past events to create promotional media for future events & fundraisers.
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Customer Service AssociateTry & Buy Toys Oct 2009 - May 2010Pleasantville, NyAssisted high-end clientele in purchasing age-appropriate gifts.Unique & professional gift-wrapping and packaging of party favor packages.Taking orders for party favor packages & fulfilling them.Unloading orders, stocking shelves, back stock.Cashier duties.
Laura Picozzi Skills
Customer Service
Social Media
Social Networking
Microsoft Office
Telephone Skills
Video Production
Acting
Editing
Public Speaking
Critical Thinking
Teamwork
Film
Financial Reporting
Cash Management
Friendly Personality
Creative Writing
Hotel Booking
Supervisory Skills
Video
Reservations
Auditing
Artistic Vision
Event Planning
Data Analysis
Data Entry
Account Management
Artistic Abilities
Youtube
Powerpoint
Acrylic Painting
Frequently Asked Questions about Laura Picozzi
What company does Laura Picozzi work for?
Laura Picozzi works for Empowered Community, Inc.
What is Laura Picozzi's role at the current company?
Laura Picozzi's current role is Vice President.
What is Laura Picozzi's email address?
Laura Picozzi's email address is la****@****rks.com
What is Laura Picozzi's direct phone number?
Laura Picozzi's direct phone number is +191424*****
What are some of Laura Picozzi's interests?
Laura Picozzi has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is Laura Picozzi known for?
Laura Picozzi has skills like Customer Service, Social Media, Social Networking, Microsoft Office, Telephone Skills, Video Production, Acting, Editing, Public Speaking, Critical Thinking, Teamwork, Film.
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Laura Picozzi
Hospitality Sales & Revenue Leader | Driving Growth & Maximizing Profits | Delivering Personalized Guest Experiences | Developing Dynamic TeamsNewport, Ri -
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