PA to Assistant Directors within the joint leadership team for Waverley and Guildford Borough Council.

I managed new business enquiries through existing and new client accounts in the form of tenders and proposals, working with Account Directors to identify who should be involved in the process and coordinating diary arrangements at each stage of the proposal/tender creation in line with the client deadline. This involved coordinating and adjusting deadlines where multiple proposals/tenders were in flow or subject matter experts were unavailable. Key responsibilities included:· Creating high quality proposal/bid responses with the use of the full Microsoft suite, namely PowerPoint, in line with key internal stakeholders at all levels· Preparing for client pitches by procuring appropriate collateral - sourcing, creating and collating pitch decks and client packs · Maintaining our proposal/bid content library to make it easy for anyone in the business to identify and access latest content examples

Delivered personal assistance to the Managing Director and other senior leaders within the business, including business development support and Executive Coaching administration. Key responsibilities included:· Comprehensive administrative support and diary management, including meeting and travel arrangement, taking minutes at key internal and external meetings and managing the follow-up, expense processing, gate keeping and filtering incoming calls and email, flagging messages for attention/personally responding or delegating to colleagues to respond in a timely manner· Dedicated support to the MD and Head of Financial Services, including responding to client and new business requests, setting up meetings and conference calls with key stakeholders/managing verbal and written correspondence using appropriate messaging/tone, supporting client meeting/pitch preparation, i.e. client and sector research and collateral creation, bid/proposal management and document proofing and formatting· Maintaining our customer management system (CRM), importing and exporting data to target key stakeholders by sharing company news, articles of interest and invitations to niche company events· Administrative support for our Executive Coaching practice, such as on boarding new clients (senior executive up to MD level), managing psychometric report requests and supporting the recruitment and on boarding of new coaches; responding to annual leave requests from key personal; collating quarterly performance reports for key client accounts and running personal errands for our senior leaders to enable them to focus on business priorities

Managed and developed business relationships for a portfolio of key accounts, predominantly within the Consumer Electronics sector. Key responsibilities included:· Account management for a portfolio of clients, including taking and responding to briefs, project planning, budget preparation and control· Working with the Marketing Services Team to support their understanding of and response to client briefs, including overseeing the quality of written correspondence· Taking responsibility for the team’s development needs and setting objectives for their progression, including creating individual development plans and an overall team strategy, playing to individuals’ strengths/preferences

Managed and developed business relationships for a portfolio of corporate accounts, predominately within the Financial Services sector. Produced high quality written proposals/tender documents and presentations in response to client needs, as well as delivered client pitches to secure the opportunity to engage as a preferred supplier. Designed and delivered events for target markets to further promote aspects of our service offering. Revised existing and developed new sales collateral to attract key stakeholder groups and encourage increased awareness/consumption of our services. Key responsibilities included:· Generating profitable revenue from new and existing accounts by leading and managing their development strategy and understanding factors affecting their people agenda· Generating qualified leads for senior level services from the successful design and execution of target market events, anticipated to produce £200,000+ in revenue· Key revenue achievements: exceeding personal revenue target by 272% to £1.3m in first year; 40% expansion in the number of accounts with activity within my portfolio; circa £500,000 in generated new business revenue from successfully securing new accounts and introducing new services lines to existing accounts

Managed and developed business relationships for a portfolio of key accounts across sector, ranging from Infrastructure to Telcos to support their leadership agenda; identified opportunities to increase generated revenue from each account through building a deeper understanding of their needs; produced high quality written proposals and presentations to influence key stakeholders to further invest in our services; maintained accurate business forecasting/reporting on the status of account activity and effectively managed internal resource to ensure project management and service delivery was achieved to our clients’ satisfaction.