Laura Davies Email & Phone Number

Melbourne, Vic, Au

Mentone, Victoria, Australia

Melbourne, Victoria, Australia

• Utilized in depth understanding of funding, compliance and legislative requirements to administrate home care packages.• Maintain constant review of Aged Care Guidelines while identifying, recommending and implementing improvement of practices.• Prepare and analyze reporting to maintain data integrity in community care information and management systems.• Provide timely, relevant and accurate financial information and support to internal and external customers.• Accounts receivable and payable processing; responsible for complex processing of claiming monthly government funding.• Applied strong leadership talent as Acting Finance Team Leader while continuing to perform tasks of current role.

Cheltenham, Victoria, Australia

Melbourne, Australia

• Compile, write and edit the monthly staff newsletter, co-ordinating with numerous departments to gather information and generate positive and uplifting stories, including designing graphics and composing all news articles and content.• Produce content for AccessCare social media, support the Communications & Engagement Team Leader with marketing material and proofing and perform general office duties.• Provide high quality first point telephone contact for Community Care clients who are older and/or have a disability, and resolve customer enquiries in a respectful, sensitive and efficient manner.• A member of the City of Kingston Staff Consultative Committee, being a representative for over 200 employees in committee meetings. Discussions include providing feedback and suggested updates or reform to staff policies and the Enterprise Agreement. It also involves the handling of sensitive information and bringing forward general staff concerns or feedback to address with the Senior Leadership Team and People Support.• Generate leads of new potential clients for our Home Care packages intake team from our existing CHSP clients.• Did a secondment as a Financial Accounts Assistant for a few months over the 2019 EOFY period, processing and verifying creditor invoices and managing data integrity of clients’ Home Care Packages (HCP). For the past few months have juggled working across my role and assisting the Accounts team with their increased workload due to EOFY and COVID-19, including Accounts Payable duties and updating HCP clients’ budgets for new financial year and COVID-19 subsidies.

Amsterdam Area, Netherlands

• Acquire and create accurate information and descriptions for programmes and TV listings for a variety of channels.• Analyse TV programme schedules, and investigate, confirm, or accordingly amend all questionable programming by consulting with providers, to maintain an accurate database and provide timely updating of listings information.• Developed and recommended solutions for procedures in the Editorial and Technical Engineering departments.

London, United Kingdom

• Updating the live schedule and working with the Scheduling, Presentation, Ratings and Sales departments to ensure each day times out and meets OFCOM regulations.• Liaising with the Legal and Acquisitions Departments to ensure that programme rights are accurately maintained and adhered to, and with Compliance to ensure correct versions are aired pre-watershed.• Deputising for Manager and Senior Planning Executive and being central point of contact for channel queries for Channel 5 and Spike.• Plan and schedule appropriate fillers and overnight programming ensuring it delivers to their brand values.

London, United Kingdom

• Had an active role in the creative and editorial discussion around the schedule, helping to generate ideas for stunts and maximising ratings through the most effective use of the channels stock list. • Work closely with Research and Finance to ensure that content is scheduled to achieve optimum ratings at the right amortisation rate while keeping an eye on and, where necessary, reacting to our competitors’ schedules. • Assisted in providing solutions for company transition to new operating system, What’s On, as I had just been actively involved with the Channel 5 migration.• Managed social media accounts for both Home and Good Food channels (Twitter and Facebook) including daily posts.• Work regularly with external suppliers to ensure the efficient and accurate delivery of the schedule.

London, United Kingdom

• Migrating data from media machine into a new scheduling system, ensuring all information is replicated in a timely and precise manner.• Deputising for the Planning Assistants/ Executive and Manager providing day –to- day support across all key Planning functions when necessary.• Covering for Programme planning Assistants when necessary including updating the live schedule and dealing with all aspects of programme planning.• Liaising with the Business Affairs Department to ensure that programme rights are accurately maintained and adhered to within the scheduling system.• Excluding relevant programming from time shift channels. • Assist with creating new programmes and title changes.• Covering any ad hoc admin requests.

Melbourne, Australia

• Work in a collaborative environment to brainstorm and develop engaging content for programs consistent with company brand and values, conducting thorough research into topics, developing contacts and locating guests for on-air interviews.• Highly confident in handling breaking news stories and creating content that engages talkback.• Provide ongoing support to on-air talent with to-the-minute information in high-pressure, deadline driven environment.• Responsible for keeping up to date with breaking news, capable of remembering large amounts of information.• Utilize web and social media skills for program presence on Twitter and Facebook.• Work directly with audience answering studio and talkback calls, prioritizing relevance and quality of content in active caller rundown; Deal with callers quickly, efficiently and professionally on a busy switchboard.• Chosen to work on #1 rating shows during key shifts, including: Afternoons, Drive, Sports, and Weekends.• Develop and maintain relationships with media agencies and interview subjects, leveraging networking skills to grown industry contacts which led to new opportunities.• Collaborate cross-functionally with internal departments, including sales and promotions to ensure the program achieves results for the company as a whole.• Act as a liaison with external media and audience, using exceptional communication skills including written, via phone and face-to-face.• Create pre-production briefings for presenters, reporters, technical staff and other contributors.• Highly adept at scheduling and managing the logistics of getting people, resources and equipment together to the right place at the right time.• Undertake editing, interviewing and reporting duties as necessary, presenting programmes or managing presenters for both pre-recorded and recorded output.• Maintain updated understanding of medial law and checking copyrights to ensure proper usage of materials.

Melbourne, Australia

• Coordinating and catering for private functions, such as weddings and business conferences.• Handling challenging customer complaints in a sensitive, efficient manner.• Ability to multi-task in a swift and resourceful manner.• Conducting sales and building relations with function clients.• Answering phone calls regarding bookings and customer queries.• Making coffee and alcoholic beverages.

Melbourne, Australia

• Cold calling potential clients for Australian Hearing• Updating subscribers of NewsCorp Newspapers of changes to their subscription• Chosen to trial methods of implementing sales of NewsCorp papers to new customers, and then train rest of team. This was after only working one week with the company.

Toronto, Canada

• Implementing a new and efficient filing system for both electronic and physical documents.• Ad hoc tasks such as filing & managing all legal documents, couriering documents, creating PowerPoint presentations and taking minutes.• Taking initiative on a newly created position and defining the job description.• Tackling a new software program independently and creating the user guide for it.

Toronto, Canada

• Proactively engaged with the general public in a confident and professional manner while selling annual TIFF membership to the public at festival venues year round.• Responsible for the overall management of the Bell Blue Room Lounge, answering membership queries and working with management to solve all customer issues quickly.• Utilized creativity and research ability to sell a product with very little or on-the-go training.• Achieved all sales goals monthly.• Worked with management to determine how to sell our product for the next festival.

Melbourne, Australia

• Acted as a liaison with audience, responding to viewer enquiries via email, phone as well as moderate online forums.• Responsible for managing administrative office functions, including supplies ordering, handling mail, maintaining staff room, managing video library, distributing DVD and dubbing copies, as well as general administrative assistance to office staff.• Logged and scribed field tape footage, maintaining an active catalog.• Responsible for prioritizing tasks in a high activity atmosphere, capable of dealing with ambiguity to find swift resolution to all immediate issues.• Collaborated heavily on all projects, working within a highly diverse office and team environment.

Melbourne, Australia

Refer to above. Now Macquarie Radio Network.

Melbourne, Australia

Refer to above

Melbourne, Australia

• Handling challenging customer complaints in a sensitive, efficient manner.• Built a confidence and professionalism in communication skills. • Dispatch and receipt of inward / outward goods.• Cash handling.

Melbourne, Australia

• Ability to govern and direct a large number of people.• Be familiarized with all facets of the theatre gained from assisting theatre technicians to discover more about stage co-ordination, sound and lighting.• Conducting an understanding and professional manner towards patrons.• Directing patrons around the theatre and in case of an emergency.• Selling Alcoholic beverages and snacks in theatre bar.

Bachelor'S Degree, Communication And Media Studies, Distinction

Activities and Societies: RMITV & SYN

Certificate Ii In Business (Reception & Administration Course), High Distinction