Laura Hales Email & Phone Number

Frome

Frome, Somerset, United Kingdom

Over the last 20 years thanks to generous contributions from individuals and local businesses we have distributed nearly £11 million to over 3,600 voluntary, community and social enterprises across the county, helping to support thousands of people in need each and every year. Quality accredited by UK Community Foundations and formally acknowledged and recognised by the Charity Commission for England and Wales, the role Devon Community Foundation plays is simple:Funding…we… Show more Over the last 20 years thanks to generous contributions from individuals and local businesses we have distributed nearly £11 million to over 3,600 voluntary, community and social enterprises across the county, helping to support thousands of people in need each and every year. Quality accredited by UK Community Foundations and formally acknowledged and recognised by the Charity Commission for England and Wales, the role Devon Community Foundation plays is simple:Funding…we invest in great ideas and unsung heroes, helping them to do what they do best: make a real difference to the lives of local people Philanthropy.... we are a catalyst for giving, inspiring local philanthropy for individuals, families and businesses, helping to change lives today, tomorrow and foreverNurturing Communities… we are the champion of local communities and all those who contribute to helping those communities thrive My role at the Foundation is to maintain and develop the marketing and communications function of the Foundation including producing materials, managing new media communications and working closely with the team and outside suppliers of services to deliver high quality events and promotions. Show less

Manage the approval of funding requests from supporters and potential applicants. Ensure that all appropriate procedures are followed when approving or declining applications, and that all requests are processed in a timely and organised fashion.

Coordinated the day-to-day jobs for decorators as well as planning and preparing works to ensuring adequate staff cover and work completed. Involved in all aspects of customer care to ensure that clients were satisfied with work and identifying and resolving any problems sensitively and effectively. I prepared and managed team meetings and arranged training plans for staff when needed as well as delivering quotations for customers, managing costs of materials for jobs and being the primary… Show more Coordinated the day-to-day jobs for decorators as well as planning and preparing works to ensuring adequate staff cover and work completed. Involved in all aspects of customer care to ensure that clients were satisfied with work and identifying and resolving any problems sensitively and effectively. I prepared and managed team meetings and arranged training plans for staff when needed as well as delivering quotations for customers, managing costs of materials for jobs and being the primary contact for clients & workforce, handling complaints and enquires when received. Show less

Involved with liaising with Payroll in relation to joiners, transfers and leavers, pay enquiries, mortgage/rent references and overtime payments for monthly staff, etc. I supported management in resource matters, such as disciplinary, dismissal, capability, grievance or performance reviews and was involved in preparation and co-ordination of recruitment activities, including advertisements, references, offer letters and terms and conditions of employment, recruitment monitoring and maintenance… Show more Involved with liaising with Payroll in relation to joiners, transfers and leavers, pay enquiries, mortgage/rent references and overtime payments for monthly staff, etc. I supported management in resource matters, such as disciplinary, dismissal, capability, grievance or performance reviews and was involved in preparation and co-ordination of recruitment activities, including advertisements, references, offer letters and terms and conditions of employment, recruitment monitoring and maintenance of headcounts. Show less

Diploma, Digital Marketing, Distinction

Education record

Common Purpose Navigator South West 2014

Ba Hons, English Literature