I am a dynamic leader with deep cross-industry experience helping companies address key challenges with improving the workforce experience, preparing for the future of work, and streamlining operational activities. I was influential in developing a cutting-edge Digital Workplace framework enabling organizations to fundamentally reimagine their digital experience and, in turn, improve the workforce experience across work, people, and improve well being. I am now focused on delivering engaging Digital Workplace solutions with some of the world's most influential brands.Specialties: * Digital North Star Visioning, Digital Strategy, and Capability Mapping* Human-Centered Design* Workforce Experience, Hyper-Personalization, and the Designing Platforms to Deliver those Experiences* Robotic and Cognitive Automation* CRM Solution Expert: ServiceNow and Salesforce (Case, Knowledge, Portal, Virtual Agent, Chat, etc.)* Leadership of Large, Global HR Programs* Process Improvement and Reengineering* Six Sigma Black Belt